Title Page
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
A. Health & Safety Management
Health & Safety Management
Health & Safety Guide & Legal Obligations
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The Club can produce a fully completed audit action plan from their previous audit. This has been signed by the GM and returned to Caleb Brown, RM & RHSM.
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H&S Guide is printed and filed for easy access and reference; the current version of each section is in place.
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Health and Safety Law Poster (Completed with EHO details, Club HSO & Group Health & Safety Manager) displayed.
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For applicable Clubs only (London & Greater London area) - Special Treatment Licence is in place and in date for the operation of hot rooms and spas.
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Health and Safety Statement of Intent signed by the CEO & Employers Liability Insurance Certificate is displayed on H&S Notice board (both are the current years's versions).
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Evidence of H&S info being cascaded to teams
Risk Assessments
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Risk assessments are available, the most current versions, have been made site specific where required are signed and dated by the Club HSO within the last 12 months. Any changes and amendments having the appropriate authorisation by the RHSM.
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Any other hazardous tasks, activities and processes that are undertaken at the club and do not have a corresponding template risk assessment on the intranet must be fully risk assessed by the club HSO. e.g. working at height, manual handling, clubs events, powered work equipment etc. and approved by the RHSM.
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Young Persons/Work Experience risk assessments have been completed & control measures implemented (Using the corresponding template). Reviewed every 3 months as a minimum.
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New & Expectant Mothers risk assessments have been completed & control measures implemented (Using the corresponding template). Reviewed monthly as a minimum.
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Display Screen Equipment (DSE) user assessments are completed and with corrective action taken where necessary (Club Administrator, Membership & Sales). Corrective action is logged on the DSE to confirm.
COSHH
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MSDS data sheets are available for all hazardous substances that are used on-site
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COSHH assessments are available for any substance hazardous to health used on-site. The COSHH register has been completed and any non-register hazardous substances have been assessed and added to the register.
Fire & Other Emergencies
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A site specific FRA has been completed and all required actions (if any) have been completed and signed off.
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An annual Barbour self assessment form has been completed in detail and evidence of any actions completed is available.
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A FRA review 2019 form is place which should have a genuine GREEN rating. If not GREEN page 2 of the document is used to track progress to completion.
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The fire alarm is tested weekly and records are in place (HS15)
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Records of monthly emergency light testing are in place (HS16)
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There are site specific written procedures for fire (HS04) and other emergencies. Zone evacuation cards are present in key departments.
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Site Specific procedures are in place for the evacuation of people with disabilities (PEEP)
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Emergency evacuation drills are carried out with no greater than 6 months between each drill (1 fire evacuation and 1 chlorine gas evacuation annually)
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The fire alarm has been serviced, either annually on full system or 50% of the system bi-annually with the report to evidence this. Any remedial work required by the service has been actioned.
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Fire extinguishers in place, serviced within last 12 months, including wet chemical lance extinguisher in kitchen. Any extinguishers condemned on the last service have been replaced.
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Emergency lighting has been fully inspected and tested within the last year with the report to evidence this. Any remedial work required by the report has been actioned.
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Sauna suppression systems (and kitchen systems where installed) have been serviced to the prescribed frequency and any remedial actions required have been actioned.
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Deep cleaning of ventilation extraction systems in the kitchen is undertaken at the prescribed frequency (at least annually) and recorded. Any recommendations or reservations are being followed-up and can be evidenced.
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All emergency alarm buttons and pull cords are tested inline with the Club Daily H&S checks
Water Hygiene & Legionella Control
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LRA is in place and all remedial actions have been undertaken and signed off.
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David Lloyd Legionella Log Book is in place, is the most current version and all site-specific sections have been fully completed.
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David Lloyd Legionella Log Book scheduled tasks are being fully completed to the prescribed frequency and are accurate.
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David Lloyd Site Action Failure log in place, the most current version and is correctly followed when microbiological failures are highlighted.
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Quarterly Beacon inspection reports are available and have been followed where necessary.
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There is evidence of annual CWS and spa balance tanks having been inspected by Beacon. These have been cleaned where the inspection reports notes this is necessary.
Crime & Security
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Latest version of the Crime & Security Manual is printed and guidance followed.
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Building exterior secure to prevent unauthorised access into the building.
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The CCTV System is fully operational with no cameras malfunctioning or offline.
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Management have good knowledge of Data Protection on CCTV discs/tapes: Expected answer - Public must apply to Data Controller/police must sign to view images - all requests to go to the Member Relations team prior to giving any data.
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Member's Guests sign in correctly and acknowledge the health disclaimer.
Induction & Mandatory Records
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All team members have completed a full H&S induction and the details are recorded on HS02. HS02 has been signed in all sections, including the HSO sign-off.
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All team members have completed monthly H&S training and the details are recorded on HS02.
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HS03 records in place for freelance instructors, self employed racquets coaches and franchised staff.
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All GEI's have accreditation to either REPS or CIMSPA, qualifications relevant to their class and Public Liability Insurance of at least £2 million.
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All PT's have REPS level 3 accreditation.
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All Tennis Coaches are registered/qualified with the LTA.
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All Swimming Teachers are level 2 qualified. Self-employed teachers have Public Liability Insurance of at least £2 million.
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LMS completion records are available for team members on shift that are checked, if a team member has passed probation, all relevant modules must be complete. Any longstanding team member has no lapsed modules.
Club Task Training
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Pool monitoring training records are in place for all Receptionists & Duty Managers that perform CCTV and physical pool checks.
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Control of Contractor procedures training log is in place for all Receptionists, Duty Managers and MT's.
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Child Protection Essentials documentation completed for all employed team members and those self-employed that work with directly children. Basic register of completion to be kept in folder 8 to track completion.
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Pool hoist training records in place for Lifeguards and Duty Managers. There is a site-specific SSW available.
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All those that undertake pool water quality tests have been signed-off on the WQT training document by a PPO qualified person. Training document is made specific to comparator or photometer.
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Site specific SSW's are available for plant room tasks. PPO qualified team members must be signed-off on all safe systems and at least 1 PPO team member must be signed-off by their TSM. Those non-PPO trained team members must have been signed-off on the Standardisation and Drop Test safe systems.
Team Member Certification
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Leadership team have a full OFQUAL 3 day FAW qualification and are AED trained; Duty Managers are ER & AED qualified. Employed gym staff are ER & AED qualified once they have passed their probationary period. Certificates are available to review.
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There is a minimum of 1 team member who holds an OFQUAL approved First Aider (EFAW/FAW) & NPLQ/ER qualification on duty throughout all opening hours. Certificates are available to review.
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There is a minimum of 1 AED qualified team member on duty throughout all club opening hours. Certificates or course packs are available to review.
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All PPO's hold a level 3 PPO qualification (STA is UK Company standard or local equivalent). Certificates are available to review. Minimum of 3 PPO qualified team members available at the club.
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Club HSO has the CIEH intermediate qualification in H&S at work (or equivalent). If newly appointed they are booked on the next available course. Certificates are available to review.
Accident/Incident & Near Miss Reporting
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Company Accident Form (HS05) used to record all member and staff accidents. All required information is available with all details recorded on Prime Safety.
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All accidents, incidents, near misses, unsafe behaviour and enforcement activity are reported and recorded on Prime Safety within 4 hours.
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All Serious Accidents, Incidents and Near Misses are investigated appropriately and documented using the 'follow up action' section on Prime Safety
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All accident, incident & near miss report forms are filed for easy access and reference
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Risk assessments are reviewed as a result of investigations into accidents to ensure control measures were in place with amendments to the risk assessment if necessary. All reviewed risk assessments must be signed.
Statutory Inspection
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Boiler & Kitchen gas inspections have been undertaken and relevant documents available to evidence this. Any remedial work required by the inspection is being actioned.
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Electrical Installation Condition Reports (EICR) are undertaken. Either full system annually or 20% annually and inspection report is available to evidence this. Any C1 and C2 requirements from the inspection have been actioned.
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Portable Appliance Testing (PAT) has been carried out on all portable electrical equipment and the corresponding report is available. Any items that failed their test have been taken out of action and/or repaired and this can be evidenced.
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All lifting equipment has been inspected and tested and relevant documents to evidence this are available. Any equipment that failed has been taken out of use or repaired. Other H&S related defects are being actioned.
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All relevant pressure systems have been inspected and tested and relevant documents to evidence this are available. Any remedial work required by the inspection is being actioned.
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All passenger lifts have been inspected and tested and relevant documents to evidence this are available. Any equipment that failed has been taken out of use or repaired. Other H&S related defects are being actioned.
Water Safety
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DLL Swimming Pool Safety Manual is in place and the most current version. It is followed and all site specific sections are fully complete.
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Suitably qualified Lifeguard(s) on duty at time of audit when supervised sessions are in progress.
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Monthly Lifeguard Training has been completed and all physical records are correct and up to date. UK Clubs log training on RLSS UK Ongoing Training portal.
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There are records of training in NOP/EAP (as found in the Swimming Pool Safety Manual) for all lifeguards and those that will be expected to cover poolside.
Pest Management
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Have the routine visits been conducted in line of the agreed schedule.
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Any recommendations identified within the pest contractor's reports have been either closed down with action documented or are in progress with action documented.
Tenants
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The Club has all tenants set up on Prime Safety.
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Tenants do not operate any washing machines or tumble dryers unless specific authorisation has been given and adequate risk control measures are in place including the FireTrace fire suppression system.
Prime Safety Compliance
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Daily safety checks are fully completed and logged correctly (including first name and surname of the individual completing the check) on Prime Compliance. (100% compliance is required).
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Weekly safety checks are fully completed and logged correctly (including first name and surname of the individual completing the check) on Prime Compliance. (100% compliance is required).
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Monthly safety checks are fully completed and logged correctly (including first name and surname of the individual completing the check) on Prime Compliance. (100% compliance is required).
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Quarterly safety checks are fully completed and logged correctly (including first name and surname of the individual completing the check) on Prime Compliance. (100% compliance is required).
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Annual safety checks are fully completed and logged correctly (including first name and surname of the individual completing the check) on Prime Compliance. (100% compliance is required).
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Defects are correctly logged and managed on Prime Compliance and no defects are overdue.
Child Safety
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Disclosure & Barring Service (DBS)(or local equivalent) enhanced checks undertaken for relevant employed and self employed working directly with children. Reference numbers which identify that DBS has been undertaken are available. Checks are renewed every 3 years.
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Child Protection Officer appointed & suitably trained as per guidance in KKS manual and poster displayed on the DL Kids notice board. Child Protection Officer must not be involved in the teaching/instruction of children.
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The Keeping Kids Safe (KKS) guide is available in its current version in the DL Kids area.
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DL Kids team members have completed the KKS Induction as found in the KKS and this has been signed-off by the Line Manager. Records are available.
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HS09 - CID forms in place and fully completed for all children in DL activities.
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The correct Company forms are being used for children's activities and are completed correctly, in full. HS10 - Is used for All Stars and other courses that are not on ABS. Clubs with ABS generated bookings systems use these system generated forms. HS11 - Is used for all DL Kids sessions.
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Quarterly mapping of Children's' H&S compliance is undertaken as per KKS requirements.
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Parental Supervison signage displayed at indoor and outdoor play areas.
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Play frames (indoor and outdoor are in good safe condition and defect free). Any medium level risks or higher identified in the contractor's service inspection have been actioned.
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Finger guards are on all doors in the DL Kids area, including the main entrance door to the DL Kids area.
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Evidence of cleaning of play frame, children's toys and equipment.
B. Hazard Identification
Hazard Identification
Club Environment
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Slip hazards evident: Adverse weather conditions not actioned, leaking equipment not required, wet floor sign not used, slip hazard in pool area/changing room not attended to. No moss build up on tennis courts.
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Trips hazards evident: Trailing cables, uneven floors, lifted paving, obstructions noted, stairs in poor condition and damaged court surfaces/divider nets.
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Fall hazards evident: Working at height in unsafe manner, access equipment including ladders not restricted against unauthorised access or stored and used unsafely; edge protection to prevent falling if working at height.
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Glazing: Full length glass partitions, reception gates and any glazing doors or areas that go between areas have suitable insignia present to identify the glass.
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Lighting: There is sufficient and suitable lighting provided throughout to facilitate safe movement and identification of hazards.
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Noise: There is no equipment, machinery or task that is creating consistent, or intermittent noise that may expose members or team members to high db level or create a nuisance.
Manual Handling
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Poor lifting techniques observed/defective lifting equipment noted.
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Un-safe storage of stock (includes CO2 cylinders, stacking of garden furniture/equipment outside, advertising boards/A frames, heavy items stored at etc.)
Machinery/Equipment, Electrical and Gas
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Machinery/equipment is correctly sited/unobstructed and fully guarded (where required).
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No untrained/unauthorised person is operating machinery/equipment. Either seen directly during the audit or identified in club records.
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Equipment/tools/equipment are in good condition and being used for their intended purposes. Defective equipment controlled. Work equipment is of commercial grade and has been purchased by the club.
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Emergency stop buttons are unobstructed and their function denoted.
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Electrical wiring and fixed plug sockets are in a good condition.
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Portable appliance plugs and cables are in good condition. Extension leads are not plugged into other extension leads to increase length. Appliances used on extension leads do not exceed the extension lead's rated load.
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Electrical equipment is not being used in an inappropriate manner.
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Alarm within all passenger lifts are functioning.
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Gas isolation valves are signed & have unobstructed access (yellow lever on main gas supply, should be identified). Meter compounds/areas must be free from combustibles.
COSHH
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Any areas containing hazardous substances are restricted against unauthorised access.
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Test if team members can explain the safe and correct use of chemicals. Expected answer - wear PPE, don’t mix chemicals, follow label instructions, aware of data sheets, use correct chemical for desired task, aware of COSHH folder).
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Suitable personal protective equipment is available at locations where hazardous substances are used/dispensed, in good condition & adequately stored.
First Aid & AED
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Automated External Defibrillator (AED) in place, operational, pads in date and rescue ready.
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First Aid boxes are in each department & the contents meet current standards and are in date. Bio hazard kit box is fully stocked.
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Eye wash station are position anywhere where chemicals are dispensed and are in date.
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Alarm response test - Note time to respond with AED - target time less than 1 minute.
C. Specific Risk Focus
Specific Risk Focus
Pool Safety Controls
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Indoor swimming pool access controls are in place final doors from locker room to poolside open away from the pool, with a high handle (at least 1.5m), self close and latch. Access is restricted from any other area as far as reasonably practical.
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Outdoor pool access controls are in place and access is restricted to either via there indoor pool and/or via fencing with high handled self closing gates. The gate must open away from poolside and latch.
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Locker room signage is installed correctly and is square on as one exits the locker room to poolside.
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Poolside signage in place: Lifeguard on/off duty, pool depth, pool alarm, enjoying your pool safely, lone bather (displayed next to poolside telephone, where practical) and Shark Test.
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Pool alarms are in place and fully functioning.
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Poolside telephones are in place (indoor & outdoor pools), functioning and with emergency contact number displayed.
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All submerged walls are guarded with rails.
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There are no poolside hazards which present additional risks.
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Lifeguards, when on duty are either actively patrolling or station in a high Lifeguard chair.
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CCTV monitor on reception allows the whole of the indoor and outdoor pools to be observed, with no significant blind spots.
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Pool monitoring (CCTV every 15 minutes and physical checks every 30 minutes) in place during non-lifeguarded periods and records correctly completed.
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Alarms are positioned within all hot rooms (sauna/steam room etc.) and adjacent to the spa and are fully functioning.
Fire Safety
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Fire alarm panel is fully operational (not showing any faults or disablement). Zone plan is next to the panel to denote which areas each zone relates to.
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Fire escape doors & escape routes unblocked (including external fire escape stairs). Internal fire doors not propped open, close fully and are in good condition.
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Combustible materials are not stored close to comms towers, boilers, distribution boards etc. presenting a significant risk of fire.
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Fire safety signage clearly identifies every fire exit, route to fire assembly point, fire action signs and fire assembly point.
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Ceiling tiles are in place where appropriate; No missing or dislodged ceiling tiles. Ceilings complete to prevent the movement of smoke and heat within the building in event of fire.
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The club does not operate any washing machines or tumble dryers unless specific authorisation has been given and adequate risk control measures are in place including the FireTrace fire suppression system.
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The sauna is manually turned on each morning and off each evening. A timer is prevent to automatically shut-off the sauna after a set period of time if the manual turn-off is missed.
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Sauna fire suppression system is present, fully operational, serviced and linked to alarm system.
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Hair styling equipment in changing rooms is safe (check vents are free from lint and that flex, plugs and sockets are safe).
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There are no other significant fire hazards - Portable electric/halogen heaters, missing smoke/fire detection.
Contractors
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Duty Managers & Receptionists are aware of procedures for employing and managing contractors. There is no ambiguity in answers given.
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The correct David Lloyd Club’s contractors I.D passes and Permit To Work (PTW) are used.
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All contractors sign in and out correctly.
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The Duty Manager authorises work to commence by signing the contractor ID pass before work commences. These are available to review.
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Permit to Work (PTW) are completed correctly and precautions followed by a Duty Manager and Contractor in full. Precautions followed for high risk contractor activities.
Plant Rooms & Water Quality
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WQT is undertaken by club staff at the designated times throughout the day to monitor chemical and pH levels.
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All remedial actions to be noted and recorded on the WQTS.
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WQTS reviewed daily and signed by the HSO or by PPO level 3 qualified staff if HSO is absent until return (any omissions or discrepancies highlighted and action taken).
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Balance water tests completed and recorded weekly for all pools.
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Any other water hygiene issues identified - scaled outlets, facilities not recorded in the Legionella log book etc.
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Pool Plant Manual (Topline, or relevant operator) is available with the Plant Room.
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Site Specific SSW's for all plant room tasks are available within the plant room.
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Ensure WQT equipment is available and in good repair; No colour disks damaged - Tubes uncracked - No excessive water build up in kit.
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Pool chemicals in clearly identifiable containers (signage in place on the bund tank, the tank itself (where sides are visible), collar and inside bund walls to contain spillages. Chemical bunds are empty.
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Reactive chemicals are stored seperately.
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Chemical dosing lines are fully covered, clearly identified and in good condition.
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Pool dosing failsafe (time out function (or inline pressure switch), fine mesh filters (not Y strainers) and bobin) are in place and fully functioning.
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There is adequate distance between the acid and chlorine injection points. This needs to be at least 2 meters apart and not on a vertical stretch of pipe work.
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Acid and chlorine day tanks are separated via distance or impervious barrier.
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Test if team members know what to do if there is a chlorine gas generation: Expected answer - Phone fire brigade, sound fire alarm & evacuate from furthest point to the leak, enclose gas if possible & switch off air handling units, wait for all clear form the fire brigade).
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Plant room floor is clean with no spilt chemical deposits on the floor.
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There must be separate PPE for chlorine and acids to prevent cross-contamination. This must be clearly highlighted, adequately stored and in good condition. PPE must conform to relevant EN requirements.
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There must be a suitable respirator available (ideally outside the plant room where possible) that is adequately stored and in-date. The respirator must be suitable for protecting against chlorine gas.
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There is a suitable means of raising alarm in an emergency within the plant room (assistance alarm or fire alarm).
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There are means to deal with chemical spillages within the plant room and SSW available with this kit.
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Access to the plant rooms/lift motor rooms/high voltage electrical installations is restricted to authorised persons (including pool plant rooms i.e. locked) at all times.
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Are electric shock posters and rubberised matting in place by any distribution boards over 230v.
Health & Fitness
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Gym Equipment in good state of repair and is safe.
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Free weights area is tidy with no accumulation of weights left on the floor.
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Manufacturers safety signs and notices in place on equipment and in good condition.
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Free standing mirrors and screens are securely affixed.
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Only equipment that has been procured by DL from a nominated supplier may be used.
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Exercise studios are tidy and equipment stored appropriately.
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Large, fixed gym equipment that is required to be secured to the floor as per the manufacturer's instructions is fully secured.
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All gym equipment guarding is in place, where it was installed with guarding.