Inspection
What are the project goals?
List customer (internal and external) deliverables
Is there a data collection plan developed to quantify the problem?
Is the current performance of the process determined through benchmarking?
Problem statement
What are the performance objectives?
Identify value/non-value added process steps
Specify the sources of variation
Describe the few vital inputs in relation to the output
Root cause of the problem
Potential solutions
Are operating tolerances of the potential system well-defined?
Were design experiments performed?
Were potential improvements validated through pilot studies?
Were potential solutions assessed and re-evaluated?
What is the monitoring and control system in place?
Was the statistical process control implemented?
Transfer plan (handoff to process owner)
Were benefits, cost savings/avoidance & profit growth verified?
Additional recommendations