Domino's Pizza 2025 Operations Assessment

Store Information

PRODUCT

All products dated properly and not expired
All refrigerated products held within specified temperature ranges
Pest control standards are maintained
All cooked product temperatures at least 165°F / 74°C
Store personnel maintain proper appearance and hygiene standards
Hand washing, hand sanitizing, and dishwashing procedures done<br>properly and supplies accessible and properly stocked
All food contact surfaces, small-wares, and utensils clean and sanitized
Proper food and beverage handling procedures in use
Food packaging, food contact surfaces, equipment, and chemicals<br>protected from cross-contamination and stored off of floor
Sanitizer concentration within specified range and temperature

Domino's logo apparel (hats, shirts, shorts/pants/skirts, and outerwear) worn properly and represents a positive brand image
Aprons must be clean and worn at full-length, tied, during food preparation and not outside the store
Hot bags clean and free of debris and mold
Production area walls, floors, and baseboards are clean and free of dirt and debris
Customer area walls, floors, baseboards, windows, and windowsills are clean and free of dirt and debris
Customer area seating, counter, and surfaces are clean, sanitized, and free of dirt and debris
Restrooms are clean, sanitary, and fully stocked
Walk-in clean, free of debris, mold, and mildew
Makeline and additional refrigeration units are clean, free of debris, mold and mildew
Store set up properly during operational hours
Parking lot and entryway sidewalk are free of debris and windows and windowsills are clean
Bake-wares clean and free of excessive carbon build-up
Oven catch trays, oven exterior, and heat rack are free of built-up debris
Delivery vehicles represent a positive brand image

Store ceiling, T-bars, and vents are clean and not broken, chipped, or cracked
Store walls, floors, and baseboards are not broken, chipped, or cracked
Hand sinks operational and handwashing reminder signage is present
Customer area seating, counter, and tables are not faded, broken, chipped, or cracked
Restrooms and fixtures are not broken, chipped, or cracked
Parking lot, entryway sidewalk, and customer-facing building exterior are clean and not damaged
Signage is clean, properly illuminated, and not damaged
Refrigeration units operational, not broken, chipped, or cracked, and free of rust
Calibrated thermometer(s) available
Small-wares and utensils are not broken, chipped, or cracked
Bake-wares are not damaged
Oven fingers and hood are clean and free from excessive grease buildup and yellowing. Oven, hood, and heat rack are operational and undamaged
Sufficient number of hot bags available and are not torn, faded, or melted
Calibrated, working scale(s) and product build job aids available
Caller ID is installed and working
Safe and drop boxes are present, operational, and secured

Delivery experts making drops, carrying less than $20 (or international equivalent)
Security callbacks are completed for new and suspicious orders, for Pinpoint delivery, and for orders where Caller ID is unavailable
Safe in use and deposit procedures followed
No more than $150 USD in front till (or international equivalent) and till locked
Safety equipment in use and store personnel delivering safely to customers
No weapons, including pocket knives, mace, pepper spray, and similar items

Four (4) or more sizes/types of expired or eight (8) or more sizes/types of unlabeled products/ingredients (non-dough)
Lack of available cleaning supplies, potable water, and/or no functioning hand sink in the production area
Hazardous temperatures past critical thresholds
Pest control standards past critical thresholds
Mold found on food products and/or on food contact surfaces
Dough management procedures neglected
Five (5) or more core apparel, appearance, and/or hygiene violations
Mature content, including profanity, found on store premises
Firearms, knives, illegal drugs, marijuana (in any form), or alcohol found on store premises (to the extent permitted by applicable law) (-10)

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