DSR Camps Instructor Soft Skill Assessment

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Preparation and Presentation

• Present participants with a positive image of the staff (and organisation)

  Yes

  No

  N/A

• Ensure clothing is safe and appropriate to activity and demonstrate professional image and presentation techniques suitable to the standard reared of the organisaton

  Yes

  No

  N/A

• Information required by instructors (program guidelines) are read and interpreted

  Yes

  No

  N/A

• Any equipment or physical resource required for the activity is organised

  Yes

  No

  N/A

Safety and Risk Management

• Arrange equipment in a safe manner and appropriate to the session and continuously monitor equipment use and compliance with safety procedures

  Yes

  No

  N/A

• First Aid Kit is prepared and made available during activity, and returned to appropriate location after activity

  Yes

  No

  N/A

• Check aspects of the participant's dress and accessories/equipment for appropriateness and safety

  Yes

  No

  N/A

• Pre- and post-activity, check equipment for wear and tear, and refer any problems detected to the appropriate person

  Yes

  No

  N/A

• A safe learning environment is confirmed and irregularities in environment are identified and acted upon accordingly

  Yes

  No

  N/A

Conduction, Instruction and Demonstration

• Modify (where necessary) and conduct session based on assessment of the conditions, participant abilities, facilities and equipment, so that the activity is at an appropriate level and pace.

  Yes

  No

  N/A

• Provide participants with equal and adequate attention and deal with any queries and difficulties patiently and appropriately

  Yes

  No

  N/A

• Remind participants of the techniques skills required, and the rules guidelines of the activity, as necessary

  Yes

  No

  N/A

• Personal performance standards are acceptable according to organisational standards

  Yes

  No

  N/A

Communication and Group Facilitation

• Communication skills are used to provide information, instruct participants and demonstrate skills

  Yes

  No

  N/A

• Ensure all language and communication is a clear, accurate and appropriate to the participant, by ensuring that verbal information is selected, structured and presented to convey meaning to the participants

  Yes

  No

  N/A

• Clearly communicated expectations, roles and responsibilities are provided to individuals and groups

  Yes

  No

  N/A

• Offer feedback and suggestions constructively

  Yes

  No

  N/A

• Identify and facilitate group resolution of problems which impede individual and or group performance, using external assistance if required, to ensure that team harmony is developed and maintained

  Yes

  No

  N/A

• Demonstrate the ability to use the key skills required for assertive communication

  Yes

  No

  N/A

Motivation

• Encourage group cooperation, participation and interaction

  Yes

  No

  N/A

• Use recognition and positive feedback to engender motivation and enjoyment

  Yes

  No

  N/A

• Motivate and encourage participants is in a way which conforms to good practice in the activity

  Yes

  No

  N/A

• Feedback is given to individuals and teams on their performance in a regular manner that reinforces achievements

  Yes

  No

  N/A

Supervision

• Monitor participant's performance continuously

  Yes

  No

  N/A

• A flexible approach to supervision is adopted which takes into account changing priorities and circumstances while remaining focused on goals and objectives

  Yes

  No

  N/A

Initiative and Problem Solving

• Programs identified, possible options/solutions are identified, solution is assessed, solution is implemented, and ideas/processes are conveyed to appropriate people as required

  Yes

  No

  N/A

• Refer situations and occurrences outside of the area of responsibility to the appropriate person

  Yes

  No

  N/A

• Negotiation and conflict resolution strategies are used to resolve potential problems

  Yes

  No

  N/A

Debrief and Conclusion

• Ensure feedback accurately reflects the progress of the session<br><br>

  Yes

  No

  N/A

• Include the views of the participants in the feedback

  Yes

  No

  N/A

• Identify areas where personal (instructor) performance could be improved and agree on the ways of obtaining this outcome

  Yes

  No

  N/A

• Return the environment/facility/equipment to a condition acceptable for future use

  Yes

  No

  N/A

• Checklists and other forms (including incident reports) are maintained and distributed to the appropriate people location in accordance with organisational procedures

  Yes

  No

  N/A

Evaluation

• Preparation and Presentation

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Safety and Risk Management

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Conduction, Instruction and Demonstration

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Communication and Group Facilitation

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Motivation

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Supervision

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Initiative and Problem Solving

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

• Debrief and Conclusion

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

General Feedback

• General feedback

• Instructor comments

General Recommendation

• General Recommendation

  Outstanding

  Very Good

  Good

  Satisfactory

  Unsatisfactory

Assessment Complete

• Assessor

  Sign

• Instructor

  Sign

• Training and Quality Coordinator

  Sign

• Select date

  Date