Dunkin Donuts RV - CO

• Conducted on

  Date

• Prepared by

• Location
  Address

GENERAL LOCATION INFO

• Manager In Charge

• All employees & mgr punched in?

  Yes

  No

  N/A

• In your opinion is there enough staff? How many people on the shift? <br>

  Yes

  No

  N/A

• Are employees staying in position?

  Yes

  No

  N/A

FOOD SAFETY : IMMINENT HEALTH RISKS

• Running hot & cold water is available with temperature of 100'F?

  Safe

  At Risk

  N/A

• Manager & Crew members free of illnesses and symptoms?

  Safe

  At Risk

  N/A

• Free of adulterated/contaminated products? (Food is wholesome and not contaminated by items such as debris, foreign objects, condensation, mold.

  Safe

  At Risk

  N/A

• Free of sewer backups?

  Safe

  At Risk

  N/A

• Are there any leaks in the store?

  Safe

  At Risk

  N/A

• Any roaches present now or at open. Please ask employee.

  Safe

  At Risk

  N/A

• Any fruit flies present. <br>

  Safe

  At Risk

  N/A

• Restaurant has sanitizer?

  Safe

  At Risk

  N/A

• Free of flood?

  Safe

  At Risk

  N/A

• All front & back of the refrigerators are 35'-41'F

  Safe

  At Risk

  N/A

• All freezers are at a temperature of 0' or below.

  Safe

  At Risk

  N/A

• Sandwich station is at correct temperature of 35'-41'F

  Safe

  At Risk

  N/A

• All hot holding units are 140' or above.

  Safe

  At Risk

  N/A

• Hand wash sink is provided for manager and crew.

  Safe

  At Risk

  N/A

EMPLOYEE DRESS CODE, HYGIENE, & PRACTICE SYSTEM

• Team is in complete, approved uniform, with visible name tag

  Yes

  No

  N/A

• Team is following grooming standards.....Clean appearance & hygiene, uniforms wrinkle-free, not excessively faded and fits properly.

  Yes

  No

  N/A

• There is no bare hand contact with any food and single use gloves are available?

  Yes

  No

  N/A

GUEST SERVICE

• Customers are greeted within 5 seconds of reaching the Front Counter.

  Yes

  No

  N/A

• Crew members listen carefully to guests orders and prepare them accurately with a sense of urgency.

  Yes

  No

  N/A

• Customers are greeted with a smile.

  Yes

  No

  N/A

• Crew members offer a sincere thank you!! See you tomorrow!!!!

  Yes

  No

  N/A

• Customer greetings were enthusiastic, friendly, and not mechanical. <br>

  Yes

  No

  N/A

• Eye contact is provided with the greeting.

  Yes

  No

  N/A

• Cashier's handling all receipts?

  Yes

  No

  N/A

ORDERS ARE TAKEN AND REPEATED ACCURATELY.

• Suggestive selling. Anything else?

  Yes

  No

  N/A

• Order is repeated or confirmed on screen and order total is provided.

  Yes

  No

  N/A

LOCATION MEETS SPEED STANDARDS.

• TIMING 1 ---- SERVICE TIME TOTAL --- 120 or less

• TIMING 2 ---- SERVICE TIME TOTAL --- 120 or less

STORE OPERATIONS.

• Are cups being marked?

  Yes

  No

  N/A

• Are pots being marked for 18 minute expiration time?

  Yes

  No

  N/A

• Are iced tea and iced coffee bags dated?

  Yes

  No

  N/A

• Is crew pre-grinding?

  Yes

  No

  N/A

• Is the cooler and freezer organized. And free of garbage.

  Yes

  No

  N/A

DONUT CASE

• Back case products are merchandised and displayed correctly with appropriate blockers if required.

  Yes

  No

  N/A

• Manager is effectively using product planning and throwaway tracking system.

  Yes

  No

  N/A

• Product appearance of donuts are ok.

  Yes

  No

  N/A

SMG COMMENT

• Does the location have the most recent GSS score posted.

  Yes

  No

  N/A

• Does the location have posted the most recent Comment Report for all the crew to review.

  Yes

  No

  N/A

• What is the current GSS Score?

FOOD SAFETY: TIME & TEMPERATURE

• Approved thermometer is in use, accurate, and sanitized properly.

  Yes

  No

  N/A

• Refrigerated foods are held at 35'F - 41'F

  Yes

  No

  N/A

• Hot foods are held at 140' F or above.

  Yes

  No

  N/A

REDBOOK

• Is ROR Section Complete?

  Yes

  No

  N/A

• Is the Receiving log complete?

  Yes

  No

  N/A

• Is the Master Sanitation cleaning checklist completed?

  Yes

  No

  N/A

• Grind weight sample is filled out and accurate? ( 3.1 - 3.4oz )

  Yes

  No

  N/A

• Front Counter Hot Volume Carafe is accurate? (spec: 58 - 62 oz)

  Yes

  No

  N/A

• Front Counter Hot temperature: (196-200) Degrees

  Yes

  No

  N/A

• Front counter sugar dispenser weight medium. (.65 - .85oz)

  Yes

  No

  N/A

• Dairy temperature is correct?

  Yes

  No

  N/A

SANDWICH STATION - PROCEDURES ARE PROPERLY FOLLOWED.

Frozen Beverage

• Yes

  No

  N/A

RESTROOMS ARE CLEAN, FREE OF BUILD-UP AND IN GOOD CONDITION.

• Sinks, toilets, fixtures are clean, free of build-up, and functioning as expected.

  Yes

  No

  N/A

• Restroom floors & walls are clean, free of build-up, in good condition, and functioning as expected.

  Yes

  No

  N/A

DINING ROOM IS CLEAN, FREE OF BUILD-UP AND IN GOOD CONDITION.

• Dining room floors and walls are clean,free of build-up,in good condition, and functioning as expected.

  Yes

  No

  N/A

• Dining Room tables & chairs, trash receptacles, are clean, free of build-up and litter.

  Yes

  No

  N/A

• Front Counter, drink and condiment stations are clean, stocked, in good condition, and functioning as expected. Check the back of the condiment station.

  Yes

  No

  N/A

• Dining Room ceiling and fixtures are clean, free of build-up, in good condition, and functioning as expected. Ambiance is comfortabe. 1 Point

  Yes

  No

  N/A

INTERIOR MARKETING MATERIALS ARE CLEAN, FREE OF BUILD-UP, AND IN GOOD CONDITION.

• Interior Menuboards and POP are clean, free of build-up, in good condition, and functioning as expected.

  Yes

  No

  N/A

• Current POP for month is available?

  Yes

  No

  N/A

RESTAURANT EXTERIOR IS CLEAN, FREE OF BUILD-UP, AND IN GOOD CONDITION.

• Sidewalks, are clean.

  Yes

  No

  N/A

• Landscaping is free of litter and debris.

  Yes

  No

  N/A

• Landscaping is in good condition.

  Yes

  No

  N/A

• All exterior lights and signage are clean, free of build-up, in good condition, and functioning as expected.

  Yes

  No

  N/A

• Exterior trashcans, dumpster gates are clean, free of build-up, in good condition, and functioning as expected; dumpster gates are kept closed.

  Yes

  No

  N/A

• Exterior walls, windows & doors of the restaurant are clean, free of build-up, in good condition, and functioning as expected.

  Yes

  No

  N/A

Equipment

• Is the Ice machine working and clean?

  Yes

  No

  N/A

• Is the Expresso Machine working and clean?

  Yes

  No

  N/A

• Is Turbo chef working and clean?

  Yes

  No

  N/A

• Is Hot Chocolate machine working and clean?

  Yes

  No

  N/A

• Are the Dairy machines working and clean?

  Yes

  No

  N/A

• Are the coffee brewers working and clean? Are spray heads clean?

  Yes

  No

  N/A

• Is island oasis working, calibrated and clean?

  Yes

  No

  N/A

MERCHANDISING

• Is Coke Cooler completely stocked. Take picture.

  Yes

  No

  N/A

• Does every coke flavor have prices?

  Yes

  No

  N/A

RESOURCES

• HAZCOM Training/MSDS binder are present and filled out by staff.

  Yes

  No

  N/A

• Bodily fluid disposal kits are present.

  Yes

  No

  N/A

ONE ON ONE - Proceed to manager to address imminent health risks.

• What did you address during your visit?

  Yes

  No

  N/A

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