Duty Management 3210

• Duty Manager

• Store Number

• Conducted on

  Date
• Store Name
  Address

REVIEW & GET SET

• Check in with Store Manager and understand any key opportunities.

  Yes

  No

  N/A

• Portal checked and communication actioned.RF device(Volume Up) and cordless phone 124 carried

  Yes

  No

  N/A

1600 EVENING HUDDLE

• Adjustments for the day

• Operating Ratio yesterday & WTD

• Roster for Evening

• Final Markdowns

• Pick Up -update

• Focus areas, known issues, key out of stocks

EVENING ACTIVITIES

• Trolleys & Baskets - full, clean and adequately rostered.

  Yes

  No

  N/A

• Fresh Produce - Quality checked, great Availability.

  Yes

  No

  N/A

• Team attitude - rosters adequate, team facilities ready.

  Yes

  No

  N/A

• Ease of movement - Mud map adhered to and no unapproved stacks.

  Yes

  No

  N/A

• Ease of collection supported Radio Frequency device carried volume High

  Yes

  No

  N/A

• Out of Stocks - any key out of stocks around store.

  Yes

  No

  N/A

• Queue wait times - trained service supervisor and service grids correct.

  Yes

  No

  N/A

• Proprietary Bread - good availability, add photo 1900 hours approximately.

  Yes

  No

  N/A

• Milk- good availability and cleanliness, add photo 1900 hours approximately.

  Yes

  No

  N/A

• Bakery - good availability and quality- add photo 1900 hours approximately.

  Yes

  No

  N/A

• BBQ chickens and Roasts - availability, add photo approximately 2000 hours.

  Yes

  No

  N/A

• Bananas availability and quality - yellow to green ,add photo approximately 2000 hours.

  Yes

  No

  N/A

• Floor checks being called on hour, by service team.

  Yes

  No

  N/A

• Voice of the customer - ongoing coaching the team to ensure this is our focus.

  Yes

  No

  N/A

• Service - cash checks completed, clearances called, trolleys prepared for cleaners, self service always present

  Yes

  No

  N/A

• Out of code Markdowns - check all cleared and take action to avoid dumps.<br> Active Selling

  Yes

  No

  N/A

• Long life - fill champion filling shelves from off locations, filling lows and gaps and presenting ends.

  Yes

  No

  N/A

• Loads received - confirm all loads received.

  Yes

  No

  N/A

CLOSEDOWN

• End of trade routines - Bakery write offs, out of codes etc. completed

  Yes

  No

  N/A

• Team Safety- all team that require it are escorted to vehicles.

  Yes

  No

  N/A

• Funds- secured and accountable items signed off.

  Yes

  No

  N/A

• Equipment check - all radio frequency devices and printers returned.

  Yes

  No

  N/A

• Ensure all doors closed, locked and secure, perimeter alarm set.

  Yes

  No

  N/A

• Communicate - replenishment team and leave notes for morning here Send and export once complete.

  Yes

  No

  N/A