Information
Please add as much information to this form when completing to justify your actions as to why a job has been cancelled. Please remember that a cancellation has a huge effect on your customer and our business so please follow the cancellation hierarchy you have been given by your team manager.
-
Prepared by
-
Tech ID
-
Select date
-
Job number
-
Conducted on
-
Cancellation Audit
-
What is the reason for the cancellation? (NLOS, OOT, Customer No Show, etc) Please add as much information as possible to justify all actions taken to ensure all was done for the customer.
-
Please add as many relevant pictures as possible.
-
What TM did you speak to BEFORE cancelling the job?
- Karl Bunce
- Stephen Douthwaite
- Gavin Bailey
- Hayley Shaw
- David Forrester
- Kevin Forrest
- Jamie Getcheffsky
-
Add signature