Information
Please contact SE helpline before completing the form on 07583204783.
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Tech Number and Name
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Engineer Phone Number
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Team
- E0401
- E0402
- E0403
- E0404
- E0405
- E0406
- E0407
- E0408
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What is the escalation for?
- DAT / SAT Required
- Health and Safety Impossible
- No Line of Sight
- Access Restrictions
- Dish/cable issues
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Job No
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Job Type
- Service
- New Customer Install
- Existing Customer Upgrade
- Moving Home Install
- 1 Extra Multiscreen Box only
- 2 Box or more install
- Install & Relocate
- Relocate Only
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Customers full name and Address including postcode
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Customers Phone Number
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Customers Alt Phone Number (if available)
Please use this section to add any info gained from ETA, property type, is there a dish already etc,
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Description of Issue
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In your opinion, what would help you complete the visit?
- Extended Cat ladders
- Velux access
- Rope Assisted 15 Rung Ladders (last resort)
- N/A - No Line of Sight
- Wooden crawlboards
- Other
- Unsure
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Customer fully aware of situation? Please park the job until the SE team contact you back.
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Photo(s) of property issues, e.g. LOS, existing dish locations, etc.
