Title Page
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Driver Name
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Client / Site. 1005
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Conducted on
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Prepared by
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Location
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Ride along
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Follow
Driver Info
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Driver
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License Expiration
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Med Card Expiration
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Driver Helper
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Truck/Tractor #
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Current Registration, insurance, lighter permit, and IFTA?
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OBC Cab Card available?
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Trailer #
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Is the driver sign into the HH ?
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Did the driver enter the co driver ?
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Did the driver scan all inspection point on the units ?
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Did the driver check the load bars are secure and locked .
Arrival at Customer
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Supporting Photos:
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Does the driver put his flashers on as he/she enters the lot.
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Does the driver enter the customer parking lot slow and careful?
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Is the driver being aware of canopies and low awnings?
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Is the driver patient while waiting to park?
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Does the driver avoid backing up to park?
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Does the driver helper assist in backing?
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Does the driver avoid blocking the air hose?
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Does the driver avoid blocking the front entrance?
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Does the driver avoid blocking store view of the pumps?
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Does the driver avoid blocking the handicap parking/ramps?
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Does the driver avoid blocking use of the pumps?
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Is the driver in proper uniform?
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Is the slam lock clear of debris and working properly?
Food Safety / Food Defense/clean uniform .
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Is the driver uniform clean and in good shape not torn?
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Supporting Photos:
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Is the driver wearing a safety vest during nighttime delivery (Speedway)?
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Is the driver helper in proper uniform?
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Is the helper uniform clean and in good shape not torn?
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Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?
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Is the driver in good health, no signs of foodborne illness?
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Is the driver handling the totes and product with care to prevent from damaging product?
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Is the trailer clean and sanitary, no evidence of pests or leaks and spills?
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Is the freezer temp between 0-10 degrees?
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Is the cooler temp between 32-40 degrees?
Unloading Process
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Does the driver scan the store barcode to verify at correct location?
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Are cab doors locked during delivery?
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Does the driver use the rear ramp for unloading?
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Does the driver use a cone at the end of the ramp?
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Does the driver count the cigarettes with the customer?
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Does the driver close the back door when not in attendance?
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Supporting Photos:
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Is the driver using the yellow step in the back of the truck ?
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Is the manager's name put into the handheld to verify the cigarette count?<br><br><br><br><br>
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If there is a discrepancy on the cigarette count does the driver call into transportation?
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Does the driver have a paper log book in case the OBC goes down?
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Does the driver have credit memos available for damages to give to returns?
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Does the driver have a spare roll of receipt paper?
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Are totes stacked no more than 5 high in the store?
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Supporting Photos:
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Are boxes stacked no more than 5 feet high?
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Is product stacked securely with little risk of falling over in the store?
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Is lighter product stacked on top of heavier product?
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Are all labels facing the same direction on all the totes (to help in ease of scanning)?
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Is all the correct product delivered to the correct store?
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Is the driver correctly scanning all the product prior to bringing it inside the store?
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Does the driver know how to view pallet pieces in the handheld for untagged boxes/totes?
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Does the driver know how to redeliver a previous stop item that was found later in the route?
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Does the driver use the ramp/ladders to access the freezer/cooler?
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Supporting Photos:
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Are the freezer/cooler doors locked?
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Does the driver avoid throwing boxes/totes on the ground from the truck?
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Supporting Photos:
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Does the driver pick up all empty totes and verify the count with the store rep?
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Does the driver pick up all scheduled returns/magazines/USST items?
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If the driver had an overage/shortage did he document it?<br><br>
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Did the customer sign the receipt?
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Were the freezer/cooler items placed in the freezer/cooler?
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If not did the driver put a note on the receipt saying they were left out?
Collecting Checks (Daytime drivers, N/A for Speedway Nighttime)
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Supporting Photos:
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Does the driver know how to enter POAs and CODs correctly into the handheld?
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Does the driver know how to deduct the credits?
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Does the driver write the customer number on the front of the check?
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Does the driver call A/R if the amount being collected does not match with the handheld?
Departure
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Supporting Photos:
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Did the driver leave invoices/signed receipt with customer?
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Does the driver secure all returns, totes and remaining product prior to departure?
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Are all doors locked when departing?
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Did the driver avoid backing out to leave the store?
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Did the helper assist the driver in backing?
Overall Observations and Comments
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Per the store rep was it a good delivery with no issues?
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Store Comments:
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Auditor Observations:
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Auditor Signature:
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Title:
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Date:
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How does this audit rank?
- Excellent 90%
- Needs more training below 90%
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I have review the items above with the trainer.
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Location