Title Page
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Advisor
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KPI
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Date/Time
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Manager observing
Sale
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Is the customer aware of how many lines are going to be listed on their account?
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Is the customer aware of the total monthly cost?
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Is the customer aware of any discounts and when they will be applied?
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Has PRO RATA BILLING been explained fully?
NPS
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Has the NPS text been explained?
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What score has the customer agreed?
- 0-5
- 6
- 7
- 8
- 9
- 10
My EE
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Has the My EE App been downloaded?
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Has the customer been registered fully through Toolkit? (Replied to verification email)