Audit Overview

Purpose of audit

This audit has been setup to support branches between EFSIS Audits.

Please remember that it's important that you check the live BOP site if you have any queries regarding procedures and processes.

Score System

Each section is scored based on the answers selected for each question.

Compliant = 10 points

All other selections = 0 points

* NB : If your branch does not have a specific area then please select the correct response, in order for it not to effect your overall score.

Highlighting Non-compliance

If there is a particular non-compliance that occurs in a number of areas the you might want to score that as a Minor Non-Compliance, depending on the issue found.

You might want to note the first two as observations and on the third one select 'Minor Non-compliance', as this will make it easier to read your report when it comes to printing. If any further issues are found for the same minor, then select 'observation' and write as above.

Creating next steps on your report

As you go through the audit there is a function where you can create next steps. When you select any other option other than 'Compliant', you can use the + option on the right hand side of the question to create the next step.

The printed report doesn't show you the area you have entered next step, so in category record the area or section of concern.

There is then an option to prioritise your next steps for the printed report. (Red - 5, being the most urgent).

Post Audit Information

In this section, you can record the number of each individual non-compliance.

Unfortunately it doesn't add it up for you, so once the audit is complete you will need to count back through your report.

Partner dining room

PDR
Questions

Is the fly catching unit in operation?

Has all food tastings been recorded correctly on WAHS 1153?

Are brushes completely submerged in D10 solution, including handles?

Check partners understanding with regards to best practice for washing knifes?

(Only Applicable for branches with dishwasher in this area)

* IB - 61431 : all knifes can now and must be washed in the dishwasher where available. They should then be left to air dry or if needed for immediate use, dried using paper towel following iWIN 3005.

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Check quality of all loose produce in the partner dining room, is it fit for consumption and still in date?

Are there spare chopping boards to replace the current ones?

Is this area clear of rubbish bags, cardboard or shopping trolleys

Are all products in the vending machine within date?

Are temporary white coats, hats and snoods available?

Is hot water available through all taps on this counter?

Are all partners wearing the correct business dress?

* Ensuring they have chefs whites and chef trousers.

Check sink to ensure there are no sharp knifes in sink

Check surfaces for rubbish and debris

Are white roll dispensers full?

Are all items in the partner fridge dated correctly using the WAHS 69 stickers?

Date code check all the PDR cupboards and fridges ensuring all open packaging is dated. Is this all in order?

Are all items being stored correctly as per the 'open storage and chiller layout?

Check PDR counter paperwork (Has the D10 been signed for start of trade?)

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Check that there are no handsets or reduction printers behind the counter

* If so question the cleaning process of these and ask if this is a designated handset?

Are all units running at the correct temperatures?

* all temperatures available in BSA Folders. WAHS 150

Are all products below the load lines?

Ask partner to Probe a product. Has this been completed correctly?

Has all open products got a WAHS 69 sticker, containing the correct description and full date eg 09/06/14?

Ask partner to Probe a product. Has this been completed correctly?

Is this area clear of all maintenance issues?

Ensure that no wooden equipment is being used

H4 available in the dispensers?

No incorrect chemicals being stored in this area?

Is all paperwork completed correctly?

Check the hygiene levels of all microwaves and are they tested weekly?

Is all food waste being separated from general waste?

Has a products been removed from its outer packaging when being stored in the fridges? I.e. Drinks.

Ensure that chalk is not being stored in a preparation area, is this the case?

Make a visual inspection of all equipment? Including cups and bowls. Any with chips or cracks should be destroyed.

Are all packets being sealed correctly? Including cupboards, fridges and freezers.

How do you make up a bottle of D10?
What is the correct process to complete an isolation clean on the counters?
What is the correct process when a mistake is made on a WAHS document?
What is the correct procedure when cleaning a work surface?
What is the correct process for wearing and disposing of temporary Coats?
How do you make the solution for the brushes?
If a partner has suffered with sickness, do they know the correct procedure?

Cafe

Cafe

Are there Temporary white coats hats and snoods available?

Is hot water available through all taps on this counter?

H4 Available in dispenser?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Are all surfaces / areas clear under soap and chemical dispensers?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Are there spare chopping boards available to replace the current ones?

Are all the fly catching units working in this area?

Assess the standard of the storage for spare packing items, are the covered and sealed to minimise the risk of contamination from dust etc?

Are all partners wearing the correct business dress?

* Do BOH partners have chefs whites and trousers?

Check partners understanding with regards to best practice for washing knifes?

(Only Applicable for branches with dishwasher in this area)

* IB - 61431 : all knifes can now and must be washed in the dishwasher where available. They should then be left to air dry or if needed for immediate use, dried using paper towel following iWIN 3005.

Is the sinks clear of sharp knifes?

Check surfaces for rubbish and debris, is it clear?

Are white roll dispensers full?

Date code check all the cafe ensuring all packaging is dated. Is this all correct?

Do all open packets have WAHS 69 stickers, with full description and date?

Has all food tasting been recorded correctly on WAHS 1153?

Are all brushes completely submerged in D10 solution, including handles?

Check cafe paperwork, has this all been completed correctly?

* Ensuring D10 Start of trade is signed.

Is this area free of handsets and reduction printers?

*Only dedicated handsets can be stored in this area.

Are all units running at the correct temperatures?

Are all products below load lines?

Ask partner to probe a product. Has this been completed correctly?

Partner Name :

Are all containers free of sticker residue?

Is this area free of cardboard and shopping trolleys?

Check cleanliness of plates and dishes, are they clean?

Is this area clear of wooden equipment?

Is this area free of all incorrect chemicals?

Is this area clear of all maintenance issues? If any identified have these been logged

Cafe - Partner Questions

How do you make up a bottle of D10?

What is the correct procedure when cleaning a work surface?

How do you make up the solution for the brushes and what level should it be?

What is the correct process for wearing and disposing of temporary whites?

What is the correct process for an isolation clean?

Partner Names :

Overview / Additional Notes :

Patisserie Counter

DOES THIS AREA APPLY TO YOUR BRANCH

Patisserie Counter

Are there temporary white coats, hats and snoods available?

Is hot water available within 30 seconds?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Is H4 available in dispenser?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Are all surfaces / areas clear Under soap and chemical dispensers?

Are partners wearing the correct business dress?

Are all sinks clear of sharp knifes?

Are surfaces, equipment and floor clear of excess debris?

Are white roll dispensers full?

Is counter clear of handsets and reduction printers?

Has all paperwork been completed correctly?

* Ensuring D10 has been signed for start of trade.

Patisserie Counter - Partner Questions

How do you make up a bottle of D10?

How do you make up the D10 solution for the Brushes?

What's the correct process for cleaning a work surface?

What's the process for completing an isolation clean?

Partner Names :

Bake Off

Bake Off

Are temporary hats, coats and snoods available?

Is hot water available within 30 seconds?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Are H4 dispensers full?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Is the surface / areas under chemical dispensers clear?

Are work surfaces clear of rubbish and debris?

Is this area clear of handsets and reduction printers?

Is the sign BAK-29760-PO in place on the bake off display (Please use tongs)

Has rubbish bags and cardboard been removed from this area?

Are all Brushed completely submerged in D10 solution?

Is the fly catching unit working in this area?

Ensure there is no grease proof paper being used under customer facing cakes?

Has all paperwork been completed correctly?

Bake off - Partner Questions

How do you make up a bottle of D10?

How do you make up the D10 solution for the Brushes?

What is the process for cleaning a work surface with cleaning solution?

What would you do if you found that a bread has registered under weight?

Partner Names:

Deli Counter

Deli Counter

Is there temporary white coats, hats and snoods available?

Is there hot water available in all taps within 30 seconds?

Is H4 available in dispenser?

Are all surfaces / areas clear under soap and chemical dispensers?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Assess the condition of chopping boards and are there spares available?

Check all fridges and cupboards, are all products rotated, within date and sealed?

Date code check cheese counter, is this all correct?

Date code check the deli counter, is this all correct?

Are all open products, dated with a WAHS69 sticker?

Check standard of cleaning around meat slicer and spikes?

Are all partners wearing the correct business dress?

Is this area clear of any spare business dress?

For olives displayed on the deli counter, is the sign FRV-27693-PO attached to the counter glass?

Is this counter clear of rubbish, cardboard and shopping trolleys?

Is this counter clear of handsets and reduction printers?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Are the sinks clear of all sharp knifes, other than those stored in sink knife holder?

Check partners understanding with regards to best practice for washing knifes?

(Only Applicable for branches with dishwasher in this area)

* IB - 61431 : all knifes can now and must be washed in the dishwasher where available. They should then be left to air dry or if needed for immediate use, dried using paper towel following iWIN 3005.

Are brushes completely submerged in D10 solution! Including the handles?

Are all white roll dispensers full?

Has all food tasting been recorded correctly on the WAHS 1153?

Assess the standard of the paperwork, has this all been filled out correctly?

* Ensuring that D10 solution is signed for start of trade.

Is the fly catching unit in working order?

Are the cheese wires / units clean?

Have the meat slicer dials been returned to their home positions?

Are all units running at the correct temperatures?

Are all products below the load lines?

Is this area clear of all maintenance issues? If any identified have these been logged

Ask a partner to probe a product, is this within temperature and was the process completed correctly?

Partner Name :

Deli Counter - Partner Questions :

How do you make up a solution of D10?

How do you make up the solution for the brushes and what level are you looking for?

What is the correct process when cleaning a surface?

What is the correct process for completing an isolation clean?

Partner Names :

Overview / Additional Notes :

Rotisserie Counter

Rotisserie Counter - Front of house

Are temporary hats, coats and snoods available in this area?

Is there white roll available in the dispenser?

Are all unites running at the correct temperatures?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Has all paperwork been completed correctly?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Rotisserie Counter - Front of house (Partner Questions)

How do you make up a solution of D10?

How do you make up a solution of D10 for the brushes?

What is the correct procedure for using D10 when cleaning?

How long can a chicken which has been portioned be kept?

Rotisserie Counter - Back of house

Are there plastic aprons available in this area?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Is this area clean and tidy?

Is this area clear of blood stains & Splashes?

Are all walls and ceiling clean and tidy?

Is there hot water available within 30 seconds?

Check that all ready to eat aprons have been removed?

Fish & Meat Counter

Fish & Meat counter

Are temporary coats, hats and snoods available?

Is hot water available in all taps within 30 seconds?

Is this area free of alcohol gel?

IB - 61431 : alcohol gel is no longer permitted in open food areas or for open food tasks. Thorough hand washing should be in place at all times, this is more effective than alcohol gel. BOP online has been updated to remove its use. Alcohol gel can continue to be used by Waitrose Deliver van drivers whilst out on deliveries.

Is H4 available in dispensers?

Are all surfaces / areas clear under soap and chemical dispensers?

Is there signage at the entrance of the counter prohibiting access to partners without the correct business dress?

Assess the standard of the chopping boards and are there spares available?

Are all partners wearing the correct business dress?

* Ensure that aprons say Meat & Fish.

Are all sinks clear of sharp knifes?

Check partners understanding with regards to best practice for washing knifes?

(Only Applicable for branches with dishwasher in this area)

* IB - 61431 : all knifes can now and must be washed in the dishwasher where available. They should then be left to air dry or if needed for immediate use, dried using paper towel following iWIN 3005.

Check all surfaces for rubbish and debris?

Are all white roll dispensers full?

Are these counters clear of any handsets or reduction printers?

Are seasoning rubs dated correctly and on the correct counter?

Is this area clear of all maintenance issues? If any identified have these been logged

Fish Counter :

Date code check fish counter, is all in date and tickets dated?

Cross reference three lines from the MSC book to the Counter, has all information been transferred correctly?

Line 1 :

Line 2 :

Line 3 :

Date code check backup chiller, is all packaging sealed?

Are all products below the load lines?

Assess the standard of Fish Paperwork?

* Ensure that D10 has been signed for the start of trade.

Ask partner to probe a product, was the correct process followed?

Partner Name :

Are all units running at the correct temperatures?

Meat Counter :

Date code check meat counter, is all in date and tickets dated?

Does the beef traceability contain the mandatory laminates in the front of the folder?

* WAHS 108/106/487

Cross reference three lines from the Beef traceability book to the Counter, has all information been transferred correctly?

Line 1 :

Line 2 :

Line 3 :

Date code check backup chiller, is all packaging sealed?

Are all products below the load lines?

Assess the standard of meat Paperwork?

* Ensure that D10 has been signed for the start of trade.

Ask partner to probe a product, was the correct process followed?

Partner Name :

Are all units running at the correct temperatures?

Are WAHS 79 stickers being used on all open beef?

Fish & Meat Counter - Partner Questions

How do you make up a bottle of D10 solution?

What's the correct process when cleaning a work surface?

How do you complete an isolation clean and what is the process?

How do you make up the D10 solution for the Brushes?

Partner Names :

Petrol Filling Station

DOES THIS AREA APPLY TO YOUR BRANCH ?

Petrol Filling Station (Not applicable to all branches)

Has D10 question been answered for start of trade today?

Is the forecourt free of debris and litter?

Is the forecourt free of flammable items?

Are all items off the floor in the storeroom?

Is the forecourt free of all fuel or oils spillages?

Are all fridges running at the correct Temperatures?

Are all cleaning records up to date?

Have all loose items in backup areas been snickered with a WAHS 69?

Does each section of the self serve ice cream freezer have a block to measure the temperature?

PFS - Partner Questions

How do you make up a bottle of D10

What is the correct cleaning process with D10 solution?

How often should you change the D10?

What action would you take if a chiller was outside of the required tolerance?

Partner Names :

Shopfloor checks

Shopfloor
Welcome Desk

Is there a daily record for the WAHS 887 / 889 being completed correctly?

* Is there an account record for each day, although no product was found out of date?
* Is information on the two documents accurate and do line numbers correspond?
* If further items were found OOD, has the correct action been taken?

Do open bottles of milk in the self serve coffee machine fridge have WAHS 69 stickers?

Is the clock being used to monitor the milk in Silver jug and is this within time?

As partner to perform a manual temperature check on the self serve coffee machine fridge?

Partner Name :

Are there disposable gloves available for changing milk over, minimising contamination when handling the milk pipe?

Has all paperwork been completed correctly?

Welcome Desk - Partner Questions

How do you make up a bottle of D2 / D10 solution?

How often should this solution be changed?

What is the correct process for cleaning a work surface?

What is the correct action, if a manual temperature check is outside of tolerance?

Shopfloor

Check a number of raw meat lines to check they are within date and rotated?

Is this area clear of excess blood?

Complete a number of probes, are they all within tolerances?

Probe : Ice Cream Line

Probe : Milk Line

Probe : Raw meat line

Probe : Pre packed sandwich

FRV - Country of Origin

Are all loose lines correctly ticketed, I date and do all countries match the descriptions on the tray end labels?

Are there wash your fruit & veg barkers every 8 feet?

* FRV-14161-PO (IB 61431)

Are all fridges running at the correct temperatures?

FRV - Country of origin (Partner Questions)

What information do you need to check when completing a country of origin check?

What is the procedure if a tray end label is missing?

If the quality of a product is still good, but passed it's sell by date, could you sell this to a customer or place in the dining room?

Customer Toilets

Customer Toilets

Is the correct soap being used?

Is hot water available within 30 seconds?

Has all damaged equipment been logged in the maintenance book?

Warehouse & BOH Areas

Warehouse / back of house areas
Bulk Chillers

Are all chillers running to the correct temperature?

Is raw meat being stored away from cooked food?

Are all 'NOT FOR SALE' bins clear and free from out of date stock?

Is all stock being stored off the floor?

Has all loose fruit & veg stock got tray end labels and is it in date?

Are fan vents in the backup clear of dust and mould buildup?

Is this chiller clear of stains and spillages on the floors, up the walls and on the ceiling?

Warehouse

Is this area free of debris and litter?

Is all stock being stored off the floor?

Are all non food products being stored below or away from food?

Is the area around the chemical cupboard clear?

Backyard

Are all partners wearing Hi-vis jackets in this area?

Are bins clear from overflowing?

Is this area clean and tidy?

Are all compost pallets being stored inside the branch?

Is there signage at the entrance of the yard from warehouse prohibiting access to partners without the correct business dress?

Backyard - Partner Questions

What is the correct procedure for recording Backdoor delivery temperatures?

What action would you take if a delivery was not within the required tolerances?

Partner Names :

Deliver Vans

Have all drivers completed their WAHS 4 documents correctly?

* Separate Log for each Journey.

Are all drivers wearing Hi-vis jackets?

Does every van have a sack barrow?

Does every van have straps to secure the shopping?

Does the branch have enough charging points for each van and are they in working order?

Deliver vans - Partner questions

What is the process for loading chilled stock?

What action would you take if your van fails to reach temperature?

What is meant by the term 'Journey'?

Partner names :

Cloak Rooms

Are all aprons being stored in the correct locations?

Is this area clear of aprons from previous days?

Are locker rooms tidy?

Partner Shopping Area

Is this area clear of cream based products?

Are all products within date?

Are non-food products being stored below food and on a separate shelf?

Post audit information

To obtain the information below please go back through your audit and count your Non-Compliance.

Total number of Critical non-compliance?

Total number of Major non-compliance?

Total number of Minor non-compliance?

Details of potential Non-Compliance (observations)

Feedback to Branch :

Additional Notes :

Signature :
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.