EMCOR UK Management Audit - EU

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Are EMCOR responsible for managing the ACM for the client?

  Yes

  No

  N/A

• If so, are the responsibilities written and agreed

  Yes

  No

  N/A

• Is there any evidence of regular inspections taking place, in line with the Asbestos Management Plan of all ACMs on site? NOTE: EMCOR might not be responsible, but we still require evidence to ensure the client is managing the ACM’s in areas we or our supply chain partners are working"

  Yes

  No

  N/A

• Is there evidence that the asbestos register and reports have been referred to when planning intrusive works? (Signed list detailing the rooms and reports reviewed) and what is the process for informing Supply Chain Partners of any ACM’s on site before attendance?

  Yes

  No

  N/A

• Is there evidence of a demolition and refurbishment asbestos survey being undertaken prior to intrusive works being carried out where the asbestos register does not provide sufficient information?

  Yes

  No

  N/A

• Have the emergency procedures for ACM disturbance been rehearsed?

  Yes

  No

  N/A

• Have any potential exposures to asbestos been investigated and logged on the EUK exposure register/intelex?

  Yes

  No

  N/A

• Has the asbestos awareness training been completed for all EMCOR UK employees? And is there evidence of competence provided for supply chain partners?

  Yes

  No

  N/A

• Is there an available asbestos register for the building(s) that is accessible to employees

  Yes

  No

  N/A

• Is there evidence of reading and acknowledge it, including supply chain partners.

  Yes

  No

  N/A

• Are there copies of all the asbestos reports related to the register available? (Reports may only be available if EMCOR manage the ACM for the client)

  Yes

  No

  N/A

• Has the register and reports been updated in line with any building modifications?

  Yes

  No

  N/A

• Is there a COSHH register recording all the storage locations and COSHH folders on the contract?

  Yes

  No

  N/A

• Is there a COSHH index (either SYPOL, Excel or FM-09-C03) covering all departments (Engineering, Cleaning, Catering etc)

  Yes

  No

  N/A

• Is there a COSHH assessment available for all hazardous substances and are they in date?

  Yes

  No

  N/A

• Is there evidence of the COSHH assessments being briefed to employees (signed folder or team talk)

  Yes

  No

  N/A

• Is there evidence of the hazardous substances being reviewed for new items and uses?

  Yes

  No

  N/A

• Are hazardous substances being stored correctly? (Segregated, bunded, clear signage and are containers labelled)

  Yes

  No

  N/A

• Are COSHH assessment located near to where the hazardous substances are stored?

  Yes

  No

  N/A

• Is emergency equipment close to the hazardous area storage location (eye wash, First aid, suitable Spill kit) and are they appropriate for the hazard?

  Yes

  No

  N/A

• Has training been provided for the emergency spill procedure and has a rehearsal taken place?

  Yes

  No

  N/A

• Occupational health surveillance requirements? Do they know what they are and are they being undertaken? OH Matrix?

  Yes

  No

  N/A

• Do individuals work with hazardous dusts, fumes or gases? (wood dust, silicosis, air handing filters)

  Yes

  No

  N/A

• Have they recieved RPE Training and face fit test?

  Yes

  No

  N/A

• Was the person completing the face fit test a competent person, how was the tester's competence accessed?

  Yes

  No

  N/A

• Do project managers or persons responsible for project works received CDM training?

  Yes

  No

  N/A

• Are project managers aware of EMCOR CDM requirements (CDM IMS page, SWP-SD-01)?

  Yes

  No

  N/A

• Are they undertaking any projects that would fall under the HSE notification criteria for CDM2015? If yes, is there a signed copy of the F10 on display?

  Yes

  No

  N/A

• If the project is notifiable or high risk, has the internal notification been completed via IMS to the HSW team?

  Yes

  No

  N/A

• Is there a clearly defined duty holder for the Client?

  Yes

  No

  N/A

• Is there a requirement for a principal designer, i.e. more than one contractor on the project? If so, has the client appointed one in writing?

  Yes

  No

  N/A

• Has the client appointed a principal contractor in writing?

  Yes

  No

  N/A

• Has the client provided pre-construction information for the project?

  Yes

  No

  N/A

• Has a construction phase plan been produced for the project and is it suitable and sufficient?

  Yes

  No

  N/A

• Are the contractors clearly detailed in the construction phase plan?

  Yes

  No

  N/A

• Who is responsible for the design of the project?

  Yes

  No

  N/A

• Is a designer risk assessment available?

  Yes

  No

  N/A

• Is there evidence that all duty holders are competent?

  Yes

  No

  N/A

• Have the project team received internal CDM training? Does the person responsible for the project hold an in date SMSTS certification?

  Yes

  No

  N/A

• Has a project safety inspection been scheduled or completed?

  Yes

  No

  N/A

• Are there adequate welfare facilities available for employees – restroom, changing, lockers, kitchen

  Yes

  No

  N/A

• Evidence display screen risk assessments been undertaken for all users?

  Yes

  No

  N/A

• Evidence all actions from DSE assessments been completed and resolved? If incomplete provide reason and action plan for resolution

  Yes

  No

  N/A

• Has a PPE assessment been completed?

  Yes

  No

  N/A

• Evidence of provision of PPE form and issue of PPE to employees who require it

  Yes

  No

  N/A

• Are management teams undertaking PPE supervisory checks required every 6 months?

  Yes

  No

  N/A

• Has a face fit test been carried out for respiratory PPE?

  Yes

  No

  N/A

• Have manual handling risk assessments been carried out for any significantly / repetitive lifts

  Yes

  No

  N/A

• Has the mandatory annual health surveillance questionnaire been carried out by all employees?

  Yes

  No

  N/A

• Are any site-specific health surveillance requirements being monitored?

  Yes

  No

  N/A

• Are employees referred to Occupational Health if they experience long-term work-related injury or ill health?

  Yes

  No

  N/A

• Is there a Noise risk assessment completed for the building(s)? Have any actions been completed?

  Yes

  No

  N/A

• Has a risk assessment been completed for lone working?

  Yes

  No

  N/A

• Has a 'lone working notification form' been completed and 'authority to work form' been completed and authorised by the controlling manager?

  Yes

  No

  N/A

• Is there evidence that the authority to work form been communicated to the lone worker(s)?

  Yes

  No

  N/A

• Has risk assessment been completed for young persons?

  Yes

  No

  N/A

• Is training / H&S information available in workers first language?

  Yes

  No

  N/A

• Are there any employees undertaking night work? If so, have they undergone a health assessment prior to being assigned to night work?

  Yes

  No

  N/A

• Has the maternity risk assessment been completed for expecting mothers?

  Yes

  No

  N/A

• Has the mental ill health support flowchart, line manager and employee mental health guides and stress questionnaire has been used & completed as appropriate?

  Yes

  No

  N/A

• Has the BTFL maturity model been implemented?

  Yes

  No

  N/A

• How does the site identify internal and external physical and psychological health and safety risks.

  Yes

  No

  N/A

• How does the site consult and encourage employee participation?

  Yes

  No

  N/A

• Evidence action plan to address workplace physical and psychological health, safety, and wellbeing risks. Including change management

  Yes

  No

  N/A

• Evidence of the adoption, compliance, and promotion of the BTFL program

  Yes

  No

  N/A

• Have you identified wellbeing champions for this site?

  Yes

  No

  N/A

• Are the mental health risks in the workplace policy & arrangements document accessible for all employee on site?

  Yes

  No

  N/A

• Evidence Employee Assistance Programme and Mental Health Support Service communicated to all staff members on site / within the contract.

  Yes

  No

  N/A

Temporary Works

• Are there any TW being undertake on site?

  Yes

  No

  N/A

• Are they detailed on the TW register.?

  Yes

  No

  N/A

• Is there a design and specification for all the TW?

  Yes

  No

  N/A

• Is the work being managed under CDM2015 and in accordance with BS5975?

  Yes

  No

  N/A

• Who are the TW Coordinator(s)?

  Yes

  No

  N/A

• Is their evidence that the TW coordinator undertaking regular visual inspection?

  Yes

  No

  N/A

• Are management aware of the TW SSOW SD-02 and the associated guidance documents?

  Yes

  No

  N/A

• Is all scaffolding being provided by EUK supply chain partners including any 3rd party scaffolding?

  Yes

  No

  N/A

• Do we have competency records for scaffolders - should be CISRS card holders. (there should be at least one CISRS scaffolder or advanced scaffolder)

  Yes

  No

  N/A

• Do we have a design/compliance sheet?

  Yes

  No

  N/A

• Is there a scaffold plan (method statement) and rescue plan?

  Yes

  No

  N/A

• Have we been provided with a handover certificate for all the scaffolds?

  Yes

  No

  N/A

• Are the 7 day statutory inspections being undertake on all scaffolds by a trained and competent person (our supply chain partner or a trained scaffolder from within EMCOR UK

  Yes

  No

  N/A

• Have scaff tags been updated to show last inspection (must be located at each access point)?

  Yes

  No

  N/A

• Is the security of scaffolding and ladder access points appropriate?

  Yes

  No

  N/A

• Has out of service scaffold been tagged with do not use tags?

  Yes

  No

  N/A

• Is there a plan to dig and a construction phase plan in place?

  Yes

  No

  N/A

• Are excavations greater than 1.2 meters being undertaken by SCP?

  Yes

  No

  N/A

• Has a soil survey been completed by trained and competent person prior the to excavation taking place?

  Yes

  No

  N/A

• Has suitable access been provided into the excavation?

  Yes

  No

  N/A

• Is sufficient edge protection in place?

  Yes

  No

  N/A

• Are oxygen or gas concentration tests required?

  Yes

  No

  N/A

• Has an emergency rescue plan been produced and rehearsed?

  Yes

  No

  N/A

• Are the excavation team competent (refer to SWP SD-02)?

  Yes

  No

  N/A

• Are daily inspections being recorded before the start of work within the excavation?

  Yes

  No

  N/A

• Are documented weekly inspections being undertaken by a competent person?

  Yes

  No

  N/A

• Is there a register of all access equipment (including step, ladders, fixed Ladders, MEWPS, TOWERS, gantries and walkways)

  Yes

  No

  N/A

• Does the register detail the inspection frequency?

  Yes

  No

  N/A

• Has the register been completed in line with the inspection frequency?

  Yes

  No

  N/A

• Is all the equipment tagged with a unique reference or asset number and stored to prevent unauthorised use/access (where relevant).

  Yes

  No

  N/A

• Does the tag show the last date of inspection?

  Yes

  No

  N/A

• Have all persons expected to use access equipment undergone relevant training: Working at height , PASMA , IPAF , Mobile Scaffold

  Yes

  No

  N/A

• Are harness / lanyards / Mansafe systems inspected?

  Yes

  No

  N/A

• Are people being trained in their use?

  Yes

  No

  N/A

• Is there a dedicated storage location for harnesses?"

  Yes

  No

  N/A

• Is there a register of the goods and lifting equipment on site?

  Yes

  No

  N/A

• Are EMCOR UK responsible for ensuring that insurance inspections, servicing and maintenance are carried out on behalf of the client?

  Yes

  No

  N/A

• Have all items been tested within their correct frequencies, with all remedial actions closed out? Passenger Lifts, Goods Lifts, Escalators, Cranes, Hoists (goods only), Pallet/list truck, Scissor Lifts (goods only) , Vehicle Tail lift, Accessories for Lifting, Slings, Hooks, Shackles, Eyebolts, Ropes)

  Yes

  No

  N/A

• Do we have evidence of checking competence and RAMS for engineers inspecting or servicing lifting equipment and accessories?

  Yes

  No

  N/A

• Do we have evidence of competence/training for EMCOR UK employees who use lifting equipment and accessories (hoists, cranes etc)?

  Yes

  No

  N/A

• Is the equipment secured to prevent unauthorised use (key control system)?

  Yes

  No

  N/A

• Is there a process for the notification and closure of remedial actions resulting from statutory inspections?

  Yes

  No

  N/A

• Is there a system for the reporting of faults in lifting equipment/accessories?

  Yes

  No

  N/A

• Is all lifting equipment and accessories stored correctly?

  Yes

  No

  N/A

• Is there a process for measuring customer satisfaction and reporting to EUK management and the customer ?

  Yes

  No

  N/A

• Is the agreed performance measurement process being used and communicated with the customer?

  Yes

  No

  N/A

• Does the process include capturing feedback from the customer?

  Yes

  No

  N/A

• Are any contractual SLAs / KPIs being achieved ?

  Yes

  No

  N/A

• If Yes, are we recognising and celebrating success?

  Yes

  No

  N/A

• If Yes, are we reviewing the KPI requirement to confirm suitability?

  Yes

  No

  N/A

• If no, is there evidence that any improvements to meet KPIs are being identified through the performance reporting structure?

  Yes

  No

  N/A

• Does a Continuous Improvement plan exist to formally capture any agreed improvements?

  Yes

  No

  N/A

• Is there evidence that the improvement plan is driving corrective action and improvement activities?

  Yes

  No

  N/A

• Is there evidence that an effective process for managing risk exists; including the identification, management, escalation and close-out of risks?

  Yes

  No

  N/A

• Has a risk treatment plan/s been completed to treat the risk/s identified in the risk register?

  Yes

  No

  N/A

• Is there a process in place for escalating risk to the OLT / ELT ?

  Yes

  No

  N/A

• Is the account / team structure formalised in an organisation chart held on the IMS ?

  Yes

  No

  N/A

• Is a live KAM plan in place for the account ?

  Yes

  No

  N/A

• Has it been reviewed within the last 6 months by the SER, line with the budgeting reporting process?

  Yes

  No

  N/A

• Is there evidence that a customer assessment has been undertaken in the last 12 months?

  Yes

  No

  N/A

• Are objectives and action plans (to address identified risks and opportunities) in place ?

  Yes

  No

  N/A

• Has the accounts relationship plan been updated in the last six months?

  Yes

  No

  N/A

• Has the account team had a meeting with the customer to discuss the KAM Plan in the last 12 months?

  Yes

  No

  N/A

• Has a KAM Relationship Management Tool (RMT) assessment been carried out in the last 12 months and any concerns reflected in an improvement action plan ?

  Yes

  No

  N/A

• Has a KAM Maturity Measurement Tool (MMT) assessment been carried out in the last 12 months and any concerns reflected in an improvement action plan ?

  Yes

  No

  N/A

• Does the account hold ISO 44001 certification?

  Yes

  No

  N/A

• Does a signed, up to date, Collaborative Business Relationships (CBR) policy statement exist (signed by the Customer and EMCOR UK)?

  Yes

  No

  N/A

• Does the account have a joint CBR objectives plan clearly showing objectives shared with the customer?

  Yes

  No

  N/A

• Does the account have a live CBR risk register with joint client ownership?

  Yes

  No

  N/A

• Does the account have procedures for sharing and transferring knowledge between all stakeholders, and procedures for creating value (innovation and ideas for improvement)?

  Yes

  No

  N/A

• Are Monthly or Quarterly minutes and action plans available for joint Executive Leadership / Business Review meetings / Joint Management Teams available?

  Yes

  No

  N/A

• Has the accounts exit strategy been updated within the last 12 months?

  Yes

  No

  N/A

• Is there evidence of appropriate control and use of local / EUK and customer documentation

  Yes

  No

  N/A

• Is EUK's data retention policy being followed?

  Yes

  No

  N/A

• Is there evidence of EMCOR UK Central communications and policy requirements displayed / disseminated effectively ?

  Yes

  No

  N/A

• Are internal audits being completed in accordance with the agreed schedule?

  Yes

  No

  N/A

• Are the outputs of internal, external and customer audits (CA / recommendations) being managed and closed-out effectively?

  Yes

  No

  N/A

• Is there a crisis management and business continuity plan in place?

  Yes

  No

  N/A

• Are roles and responsibilities for business continuity clearly defined?

  Yes

  No

  N/A

• Has the BCP been tested recently? (last 12 months)

  Yes

  No

  N/A

• Is BCP training up to date?

  Yes

  No

  N/A

• Is there a local emergency evacuation procedure and has it been communicated?

  Yes

  No

  N/A

• Does EMCOR UK have responsibilities for emergency evacuation? If so, have roles / requirements been documented and communicated to those responsible?

  Yes

  No

  N/A

• Has the EMCOR UK major incident helpline details been communicated to staff?

  Yes

  No

  N/A

• Does EMCOR UK responsibilities for use of evacuation lifts? Is Evacuation Lift Operator training in place?

  Yes

  No

  N/A

• Are EMCOR UK responsible for maintaining / using evacuation chairs? If so, are there service records available?

  Yes

  No

  N/A

• Are EMCOR UK responsible for maintaining / using evacuation chairs? If so, are staff trained in their use?

  Yes

  No

  N/A

• Do EMCOR UK have PEEP's for existing staff (including disabled, wheelchair users, deaf, hard of hearing and blind etc.)

  Yes

  No

  N/A

• Do EMCOR UK have responsibilities for chemical / fuel spillages? Are there existing process / procedures to follow?

  Yes

  No

  N/A

• Are appropriate spill kits available and have staff been trained in their use?

  Yes

  No

  N/A

• Are EMCOR UK responsible for snow/ice clearance? If so, are local process / procedure in place including drawings depicting routes and areas to be cleared?

  Yes

  No

  N/A

• Do EMCOR UK have emergency call out response? If so is there a local process / procedure to follow? Has this been communicated to the customer?

  Yes

  No

  N/A

• Where EMCOR UK have responsibility for emergency response (i.e. spill clearance), do we have evidence of testing those processes? (this may be a team talk with a desktop exercise on procedure to follow)

  Yes

  No

  N/A

• Are operational teams aware of EMCOR UK accident reporting process and is it been implemented? (SWP-H-01)

  Yes

  No

  N/A

• Are there any specific customer requirements for accident / incident reporting?

  Yes

  No

  N/A

• Have there been any accidents / incidents in the last 12 months? If so, have they been recorded on Intelex and the correct communication / escalation been used?

  Yes

  No

  N/A

• Are Safety Observation Reports being completed ? (FM-09-954 or Intelex)

  Yes

  No

  N/A

• Where customer first aid facilities are used, is there a formal agreement?

  Yes

  No

  N/A

• Is the identity of first aiders known and communicated to staff? Are there first aid notices?

  Yes

  No

  N/A

• Are suitable first aid facilities available (correct supplies, in date)?

  Yes

  No

  N/A

• Are there eyewash bottles available (in date) or a source of cold running water?

  Yes

  No

  N/A

• Is there a defibrillator on site (check inspection records), and are EMCOR UK staff trained in its use?

  Yes

  No

  N/A

• Have building regulation compliance certificates been obtained before energy consuming equipment replacement or installation

  Yes

  No

  N/A

• Has a project log book been prepared and issued for the equipment installed (as above)

  Yes

  No

  N/A

• Has a refrigeration energy assessment been completed for any air conditioning system with a combined output above 12kW

  Yes

  No

  N/A

• Has an Energy survey been carried out in the last 12 months, with any recommendations appropriately actioned.

  Yes

  No

  N/A

• Are the applicable EPCs available and in date

  Yes

  No

  N/A

• Is there a Display Energy Certificate (DEC) for each building

  Yes

  No

  N/A

• Does the account have someone with nominated environmental responsibility?

  Yes

  No

  N/A

• Does the account have a registered user to access the Legal Registers

  Yes

  No

  N/A

• Where the client operates under an Environmental Permit, does EMCOR UK have any related specific obligations?

  Yes

  No

  N/A

• How do the site team demonstrate compliance with the obligations of the Environmental Permit.

  Yes

  No

  N/A

• Where the client operates under a Discharge Consent, does EMCOR UK have any related specific obligations?

  Yes

  No

  N/A

• How do the site team demonstrate compliance with the obligations of the Discharge Consent.

  Yes

  No

  N/A

• Has an Environmental Aspects & Impacts register been implemented on Intelex?

  Yes

  No

  N/A

• Have all operational controls in the register been assessed?

  Yes

  No

  N/A

• Have environmental objectives & targets been established in the register and progressing?

  Yes

  No

  N/A

• Has the register been reviewed in the past 12 months?

  Yes

  No

  N/A

• Has an emergency preparedness plan been developed and implemented for the contract?

  Yes

  No

  N/A

• Does it include appropriate spill kits and contact details in the event of a serious incident?

  Yes

  No

  N/A

• Have there been any environmental incidents recorded or complaints received?

  Yes

  No

  N/A

• Are Waste Carrier Licences available for all those suppliers removing waste for which we are responsible?

  Yes

  No

  N/A

• Do EUK commercial vehicle drivers have a copy of the EUK Waste Carrier Licence in their vehicle?

  Yes

  No

  N/A

• Are copies of a Waste Management Licence/ Environmental permit/Exemption available for the facilities the waste is taken to?

  Yes

  No

  N/A

• Are individual Waste Transfer Notes (WTN’s) or an Annual WTN fully completed for non-hazardous wastes and retained for 2 Yrs?

  Yes

  No

  N/A

• Are Hazardous Waste Consignment Notes (HWCN) completed correctly (including part E returns) and retained for 3 Yrs?

  Yes

  No

  N/A

• Are Certificates of Destruction (CoD) available for confidential wastes?

  Yes

  No

  N/A

• Are we responsible for any waste disposal on the contract (either our own or client)?

  Yes

  No

  N/A

• Has the Waste Management Portal on Intelex been implemented?

  Yes

  No

  N/A

• Are confidential waste collection points lockable /secure?

  Yes

  No

  N/A

• Are waste storage areas clean, tidy & secure to prevent unauthorised disposal, with appropriate facilities for different waste streams?

  Yes

  No

  N/A

• Do we have any waste processing equipment (i.e.compactor/baler) and are services agreements in place as per manufacturers guidelines?

  Yes

  No

  N/A

• Is there a risk assessment for any waste processing equipmentavailable and has it been communicated to relevant staff?

  Yes

  No

  N/A

• Are fire risk assessments available, reviewed as appropriate and have actions been reviewed?

  Yes

  No

  N/A

• Have all actions from Fire Risk Assessments been actioned?

  Yes

  No

  N/A

• Is the Fire Log Book up to date?

  Yes

  No

  N/A

• Are weekly Fire Alarm Tests carried out and recorded?

  Yes

  No

  N/A

• Are Maintenance records recorded in the Fire Log Book

  Yes

  No

  N/A

• Are records of fixed and portable fire-fighting equipment monthly checks up to date

  Yes

  No

  N/A

• Record of monthly checks of fire escape routes being not obstructed

  Yes

  No

  N/A

• Record of monthly checks of fire door functional checks.

  Yes

  No

  N/A

• Is the annual fire drill being conducted with the correct frequency?

  Yes

  No

  N/A

• For fixed and portable fire-fighting equipment, have the required annual checks and tests been carried out and remedial actions closed?

  Yes

  No

  N/A

• For fixed and portable fire-fighting equipment, have all remedial actions from checks and maintenance been actioned?

  Yes

  No

  N/A

• Are the fire alarm system inspections occurring at the correct frequency?

  Yes

  No

  N/A

• Have all remedial actions for the fire alarm system been actioned

  Yes

  No

  N/A

• For building fire suppression / extinguishing systems (e.g. sprinklers), are the appropriate inspections and tests occurring at the correct frequency?

  Yes

  No

  N/A

• For building fire suppression / extinguishing systems (e.g. sprinklers), have all remedial actions been actioned.

  Yes

  No

  N/A

• Are all the applicable tests and inspections for building ventilation systems (e.g. smoke extract systems) occurring at the correct frequency?

  Yes

  No

  N/A

• Are all the remedial actions identified during applicable tests and inspections for building ventilation systems (e.g. smoke extract system) been actioned

  Yes

  No

  N/A

• Are all the applicable tests and inspections for fire compartmentation systems (e.g. smoke dampers, fire curtains etc.) occurring at the correct frequency?

  Yes

  No

  N/A

• Are all the remedial actions identified during applicable tests and inspections for fire compartmentation systems (e.g. smoke dampers, fire curtains etc.) been actioned

  Yes

  No

  N/A

• Have fire door inspections and maintenances been carried out at the correct frequency

  Yes

  No

  N/A

• Have all remedial actions identified during fire door inspections been actioned.

  Yes

  No

  N/A

• Have housekeeping tours occurred at the correct frequency?

  Yes

  No

  N/A

• Have all remedial actions identified during housekeeping tours been actioned?

  Yes

  No

  N/A

• Is EMCOR UK responsible for a security system

  Yes

  No

  N/A

• Is there documented Service Agreement specifying the agreed service level

  Yes

  No

  N/A

• Is the CCTV system being maintained to the agreed service level

  Yes

  No

  N/A

• Are all remedial actions related to the CCTV system being actioned

  Yes

  No

  N/A

• Is the intruder security system being maintained to the agreed service level

  Yes

  No

  N/A

• Are all remedial actions related to the intruder security system being actioned

  Yes

  No

  N/A

• Is the access control system being maintained to the agreed service level

  Yes

  No

  N/A

• Are all remedial actions related to the access control system being actioned

  Yes

  No

  N/A

• Is the EMCOR UK signing in and out form being used on site (FM-OPS-27) or a site diary detailing everyone who attends for EMCOR UK and is it completed correctly?

  Yes

  No

  N/A

• Do we know or are monitoring where the where Supply Chain Partners are working?

  Yes

  No

  N/A

• Is there a standard induction available for the site?

  Yes

  No

  N/A

• Has it been reviewed within the past 12 months?

  Yes

  No

  N/A

• Have all Supply Chain Partners and visitors been inducted to the site and client/ security requirements?

  Yes

  No

  N/A

• Is there a system to identify who has been inducted?

  Yes

  No

  N/A

• Is there a recorded of the induction including the issue and receipt of supply chain partner handbook?

  Yes

  No

  N/A

• Is the site aware that inductions are repeated every 12 months and is there evidence that is being undertaken?

  Yes

  No

  N/A

• Is there a requirement to manage supply chain partners remotely?

  Yes

  No

  N/A

• Has a process been established on how to manage this detailing the supervision level when necessary? (Complete all that is reasonably practicable)

  Yes

  No

  N/A

• Is there evidence of SCP outsourcing to 3rd Parties?

  Yes

  No

  N/A

• Have supply chain partner Risk Assessments been checked and authorised before work is carried out (review a sample) and how can it be evidenced (FM-HSE-RAMS-02).

  Yes

  No

  N/A

• Is there a supply chain partner file (electronic or paper) with the following documentation available: Waste Carrier Licence, Risk assessments, Method statements, Insurance, Competency records, COSHH, Calibration<br><br>If electronic files are used, is someone responsible for updating the records and has the storage locations been mapped to prevent duplication?

  Yes

  No

  N/A

• How does the site check and evidence that supply chain partners are using third party contractors to complete work activities?

  Yes

  No

  N/A

• Is there a Supply Chain Partner Performance Schedule (FM-OPS-03) in place with Contractor Performance Assessments completed (FM-OPS-02/intelex) for all supply chain partners in the past 12 months?

  Yes

  No

  N/A

• Where negative assessments are made, what further action has the site taken to address the concerns?

  Yes

  No

  N/A

• What evidence is available to show we have monitored Supply Chain Partners on Site?

  Yes

  No

  N/A

• Have assessments been made of individual supply chain partners / engineers and records held using maintenance task assessments?

  Yes

  No

  N/A

• Are any identified faults or outstanding / follow up work managed and controlled?

  Yes

  No

  N/A

• Is there evidence to demonstrate who is checking the Supply Chain Partner service/maintenance records.

  Yes

  No

  N/A

• Is there a different process for service records sent via email (to a service desk) and if so, is it documented?

  Yes

  No

  N/A

• Is there a scope of services available?

  Yes

  No

  N/A

• Is Pest Control Folder in place? Including site plan

  Yes

  No

  N/A

• Are service reports/visits up to date?

  Yes

  No

  N/A

• Have there been any Issues recorded?

  Yes

  No

  N/A

• Are any actions resulting from a sighting closed-out or evidence that they are being dealt with?

  Yes

  No

  N/A

• Is Schedule of Pesticides in place?

  Yes

  No

  N/A

• Are Safety Data Sheets available, giving details of toxicity, flammability and other pesticide hazards? ( COSHH )

  Yes

  No

  N/A

• Is relevant training / qualifications in place for operatives (i.e. using pesticides)

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• Please complete COSHH question set as per line 23 on Assurance master Tracker

  Yes

  No

  N/A

• Are we responsible for Catering on site? If so have we completed the catering audit FM-EFCA-AUD-01?

  Yes

  No

  N/A

• Have food hygiene inspections been completed as per the management procedure?

  Yes

  No

  N/A

• Has a Environmental Health Office inspection been carried out in the last 12 months

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• Has a cleaning specification been established and documented?

  Yes

  No

  N/A

• Have cleaning schedules been documented and communicated to staff?

  Yes

  No

  N/A

• Are employees competent to carry out their specific role, how is competency assessed?

  Yes

  No

  N/A

• Are cleaning inspections / audits being carried out on a regular basis?

  Yes

  No

  N/A

• Are cleaning operatives responsible for body spills? Are they trained; do we have the facility to remove body spill waste?

  Yes

  No

  N/A

• Is cleaning equipment being serviced/ maintained?

  Yes

  No

  N/A

• Are cleaning operatives responsible for sharps? Are they trained; do we have the facility to remove sharps waste?

  Yes

  No

  N/A

• Are cleaning operatives trained in Manual handling practices?

  Yes

  No

  N/A

• Are cleaning operatives trained in safe use of chemicals currently used on site?

  Yes

  No

  N/A

• Are cleaning operatives trained in safe use of machinery/equipment currently used on site?

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• Is grounds maintenance being carried out internally?

  Yes

  No

  N/A

• Is there a scope of services available?

  Yes

  No

  N/A

• Are service reports up-to-date?

  Yes

  No

  N/A

• Are any actions resulting from a site visit closed-out or evidence that it is being dealt with?

  Yes

  No

  N/A

• Are relevant training / qualifications in place for grounds maintenance operatives?

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• Are grounds maintenance employees aware of their duties and responsibilities, are there specific written instructions covering their activities?

  Yes

  No

  N/A

• Has a grounds maintenance program been agreed, approved, and implemented (covering spring, summer and winter activities)?

  Yes

  No

  N/A

• Are employees competent to carry out their specific role, how are employees assessed competent?

  Yes

  No

  N/A

• Is the equipment asset list up to date?

  Yes

  No

  N/A

• Is all equipment being maintained according to manufacturer’s instructions?

  Yes

  No

  N/A

• Are pesticide usage records being completed?

  Yes

  No

  N/A

• Are pesticide stock levels being recorded?

  Yes

  No

  N/A

• Are daily vibration and hearing records being completed?

  Yes

  No

  N/A

• Are vibration usage and noise exposure levels being monitored?

  Yes

  No

  N/A

• Are grounds maintenance operatives carrying leptospirosis cards?

  Yes

  No

  N/A

• Do we maintain any areas known to have invasive weeds (i.e. Japanese Knotweed)? If yes, do we have operational controls to prevent its growth/spread?

  Yes

  No

  N/A

• Is a grounds/project work carried out with consideration to minimising impact on plants and animals?

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• Is the management procedure MP-EFGM-01 being followed?

  Yes

  No

  N/A

• Are there any contractual KPI's for mail room / reprographic services?

  Yes

  No

  N/A

• Have local procedures / processes been implemented and documented to meet those service requirements?

  Yes

  No

  N/A

• Are emergency procedures available for suspect packages? Have staff been trained(training in both equipment i.e. x-ray scanner and or process)

  Yes

  No

  N/A

• Is a x-ray scanner used on site, and if so has it been registered with the HSE?

  Yes

  No

  N/A

• If x ray scanner is used on site does the site have a fully trained Radiation Protection Supervisor ( RPS) and a Radiation Protection Adviser (RPA)?

  Yes

  No

  N/A

• Is Radiation Protection Adviser appointment letter available and in date

  Yes

  No

  N/A

• Is the x-ray being serviced/maintained as per the manufacturers recommendations?

  Yes

  No

  N/A

• Is Radiation risk assessment and local rules document for working with the postal x-ray scanner available and in date

  Yes

  No

  N/A

• Do all frontline and relevant non frontline operatives have SIA licences?

  Yes

  No

  N/A

• Are there any contractual KPI's for porterage services?

  Yes

  No

  N/A

• Have local procedures / processes been implemented and documented to meet those service requirements?

  Yes

  No

  N/A

• Is Porterage / Logistics equipment being serviced/ maintained?

  Yes

  No

  N/A

• Do staff use any specific manual handling equipment for their roles, have staff been trained in their use?

  Yes

  No

  N/A

• Do EMCOR UK control a storage area or stores operation?

  Yes

  No

  N/A

• If yes state what type of store it is?<br>• Spares/Parts<br>• Chemical<br>• LPG<br>• Food<br>• Goods-in

  Yes

  No

  N/A

• Is the racking sound, secure and accessible and are items labelled correctly (i.e. safe access to shelves)?

  Yes

  No

  N/A

• Is security satisfactory enough to prevent loss, damage etc?

  Yes

  No

  N/A

• Have risk assessments been undertaken for all tasks covered within the scope of works (including PPM, Reactive works, Call-out, and Projects?)

  Yes

  No

  N/A

• RK – Do FOH / Reception team carry out any of the listed duties if so, do they hold relevant SIA licence?

  Yes

  No

  N/A

• Have assignment instructions been established / documented reviewed and signed by EMCOR UK and Client?

  Yes

  No

  N/A

• Have all Security personnel, including relief officers signed the AI acknowledgement sheet?

  Yes

  No

  N/A

• Do all frontline and relevant non frontline staff have SIA licences?

  Yes

  No

  N/A

• Are local security audits being completed? (FM-EMCOR UKG-AUD-01)

  Yes

  No

  N/A

• Have management visits been completed and records maintained? (FM-EMCOR UKG-SSIW-01) And have any remedial actions completed?

  Yes

  No

  N/A

• Do you have lone working on site? Have EMCOR UK staff and subcontractors been made aware of lone working procedures and are they followed?

  Yes

  No

  N/A

• has a recent penetration test been completed? And if so, have the resulting actions been closed out?

  Yes

  No

  N/A

• Have security Staff involved in CCTV monitoring signed a confidentiality agreement?

  Yes

  No

  N/A

• Are control/response rooms appropriate for use?

  Yes

  No

  N/A

• If using subcontracted security guards, do we have colour copies of subcontractors SIA licence?

  Yes

  No

  N/A

• Is there evidence of checking SIA licences validity?

  Yes

  No

  N/A

• Is all equipment being maintained according to manufacturer’s instructions?

  Yes

  No

  N/A