Title Page
-
Job Number
-
Conducted on
-
Engineer and Tech Number
-
Job Type
- Install
- Service
-
Amount of STBs
- Silver +1 Mini
- Silver +2 Minis
- Silver +3 Minis
- Silver +4 Minis
-
Have you used a booster?
-
How many were used?
-
Please insert picture of your Mesh prior to escalating the job
-
What is the issue with the setup?
-
What efforts have been made before looking at a hard wire option?
-
What escalation route did you take?
- TM
- Q Tech
-
Please detail the reason for the escalation and the outcome of the call
-
Has iKnow2 been referred too?
- Yes
- No
-
Was the Ethernet run internal or external?
- Internal
- External
-
Please insert a picture of the Mesh post Ethernet install
-
Is the Q system fully working post Ethernet install?
-
Please insert any other relevant photos
-
Please add anymore additional information you feel is relevant to this job
