Title Page
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Conducted on
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Prepared by
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Location
Location: Office
Training
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Has the store completed the training sign off sheet for Cabinet Defrosts Module?
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Has the store completed the training sign off sheet for Till Efficiencies Module?
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Has the store completed the training sign off sheet for Using Head Sets Module?
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Has the store completed the training sign off sheet for Working Smart Module?
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Has the store completed the training sign off sheet for Decarding Module?
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Has the store completed the training sign off sheet for ACD Maintenance & Backstock management Module?
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Has the store completed SCO Management Module?
Golden Hour
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Is the 'Golden Hour' document being used?
Cabinet Defrosts
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Is the defrost schedule up to date in the DD folder?
Till Efficiencies
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Does the store have enough till floats for the number of tills plus 2 additional floats?
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Have all EE received a PLU test in the last 4 weeks (Refer to Inventory Folder)?
Headsets
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Are all headsets on the charging station Green / Red?
SCO Management
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Are SCO deposits/pickups completed after close of business?
Location: Shopfloor
Cabinet Defrosts
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Are shop floor freezers free from significant ice build up?
Till Efficiencies
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Does each checkout have the correct signage? <br>SF045 / SF063
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Does the EE use (H£TG) Hello / How would you like to pay / thank you / goodbye?
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Are the swing arm tills being utilised?
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Is the latest version of the TDU in use (current version 10/18)?
Headsets
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Are all EE wearing a headset (including security guard)?
Decard
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Is stepped merchandising effect in place in the store?
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Are all cases flush to the edge of the price strip?
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Observation - During trading hours does EE use the 'one hand' principle?
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Observation - Does the EE leave the last empty case on the shelf until more stock is worked?
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Observation - Does the EE flat pack the cardboard into the decard trolley ?
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Observation - Does the EE use a pallet when decarding Fruit and Veg ?
ACD Maintenance & Backstock Management
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Spot Check 5 SHC's from each aisle. Are all SHC's correct?
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Spot check 3 DISC line from the previous week SCAM. Are all lines flowed at the end of the flow?
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Is the Ambient backstock laminate in place on the backstock units?
Working Smart
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Is the huddle board being utilised?
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Does EE have the pallet as close to the section as possible when working stock?
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Are the lids of all stock on the top layer removed?
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For cases not on the top layer all coloured lids should remain in place. Is this the case?
SCO Management
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Is the SCO coordinator standing in the middle of the SCO area?
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Does the attendant station have the correct materials? <br>SCO Troubleshooting Guide<br>SCO Signage<br>SCO Cleaning Materials<br>Till Rolls
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Does the SCO coordinator prioritise a red traffic alert?
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Has the SCO coordinator bound their fob at the start of the shift?
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Is the SCO coordinator aware of the SCO KPI dashboard?
Warehouse
Decard
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Do all decard trollies have an A4 Decard Principles Sign attached ?
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Do all decard trollies have plastic bags attached for plastic ? (DIXI HORIZONTAL BALER STORES ONLY)
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Do all decard trollies have metal attachment for bags to collect plastic ? (VERTAL BALER STORES ONLY)
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Do all trollies have a basket attached ? (VERTAL BALER STORES ONLY)
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Observation - When decarding is the EE in close proximity of the trolley?
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ACD Maintenance & Backstock management
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Is the F&V SOSIS in flow?
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Are the delivery / working times set up correctly in the ACD?
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Is the ambient backstock laminate in place on the backstock units?
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Spot check 2 lines from each backstock unit. Are they accurate on the backstock list?
Working Smart
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Does the store have the correct number of pallet trucks for there turnover ?<br><100k - 3 <br>100k - 170k - 4<br>170-200k - 5<br>200k-250k - 6<br>>250k - 6