First impressions Audit - Retirement Living - V3

• Scheme
  Address

• Conducted on

  Date

• Prepared by

External Areas

• Lighting is adequate

  Yes

  No

  N/A

• Free from litter

  Yes

  No

  N/A

• Clean/ tidy

  Yes

  No

  N/A

• Is the RLO managing any abandoned vehicles

  Yes

  No

  N/A

• Car parking lines well drawn

  Yes

  No

  N/A

• External signage good

  Yes

  No

  N/A

• All external signage is in corrext MH branding

  Yes

  No

  N/A

• Fire congregation point is clearly identifiable

  Yes

  No

  N/A

• Litter bins emptied

  Yes

  No

  N/A

• Grounds maint in good order

  Yes

  No

  N/A

• Free from moss

  Yes

  No

  N/A

• Paths are free from weeds

  Yes

  No

  N/A

• Is the RLO managing IFF's

  Yes

  No

  N/A

• Fence panels & wood work is in good order

  Yes

  No

  N/A

• Gates in good order

  Yes

  No

  N/A

• Parking barrier in good order

  Yes

  No

  N/A

• Is garden furniture all in good condition

  Yes

  No

  N/A

• Washing lines / drying areas free from hazard and in good working order

  Yes

  No

  N/A

• Slabs / paving are in good condition and free from defects

  Yes

  No

  N/A

Foyer

• Front door panel clean and digits legible

  Yes

  No

  N/A

• Fire panel clear of fault

  Yes

  No

  N/A

• Key safes appropriately placed

  Yes

  No

  N/A

• Visitors book readily available & pen

  Yes

  No

  N/A

• Red FRA box available

  Yes

  No

  N/A

• All signage on door in good order (not frayed etc.)

  Yes

  No

  N/A

• RLO expected office hours displayed

  Yes

  No

  N/A

• Is RLO phone number visible?

  Yes

  No

  N/A

• Is Midland Heart phone number visible?

  Yes

  No

  N/A

• Office is tidy and presentable

  Yes

  No

  N/A

• No GDPR breaches

  Yes

  No

  N/A

Internal Spaces

• Adequate lighting throughout

  Yes

  No

  N/A

• Emergency lighting functional

  Yes

  No

  N/A

• Pleasant smells

  Yes

  No

  N/A

• Free from cobwebs

  Yes

  No

  N/A

• Window restrictors (do a sample)

  Yes

  No

  N/A

• Hallways free of residents belongings

  Yes

  No

  N/A

• Artwork is MH artwork only

  Yes

  No

  N/A

• Carpet/ décor in good order

  Yes

  No

  N/A

• Fridges are clean

  Yes

  No

  N/A

• Lounge is welcoming on arrival

  Yes

  No

  N/A

• Lounge furniture is positioned appropriately & free from defect

  Yes

  No

  N/A

• Curtains & blinds are clean, tidy and presentable

  Yes

  No

  N/A

• Guest room is clean and presentable

  Yes

  No

  N/A

• TV license in date –

  Yes

  No

  N/A

• Mobility scooter store is well managed

  Yes

  No

  N/A

Noticeboard Checklist

• All posters are in correct format and using correct logo

  Yes

  No

  N/A

• All posters laminated

  Yes

  No

  N/A

• Environmental Signing in sheets

  Yes

  No

  N/A

• FRA A3 Poster

  Yes

  No

  N/A

• Fire Marshall appointed person poster

  Yes

  No

  N/A

• First aid appointed person poster

  Yes

  No

  N/A

• How to complain

  Yes

  No

  N/A

• Safeguarding

  Yes

  No

  N/A

• ASB A4 poster

  Yes

  No

  N/A

• Repairs ASB poster

  Yes

  No

  N/A

• Liability poster

  Yes

  No

  N/A

• H&S poster

  Yes

  No

  N/A

• Latest resident meeting mins

  Yes

  No

  N/A

• Useful information (Taxi numbers etc.)

  Yes

  No

  N/A

• No GDPR breaches

  Yes

  No

  N/A

Health & Safety

• Fire action notices are displayed

  Yes

  No

  N/A

• ‘push to exit’ signage

  Yes

  No

  N/A

• Fire exits are free from hazards

  Yes

  No

  N/A

• Fire doors all close to the touch

  Yes

  No

  N/A

• ‘No smoking’ signs on access/ egress

  Yes

  No

  N/A

• PAT testing in date throughout the scheme (check all areas)

  Yes

  No

  N/A

• COSSHH cupboard clearly market & locked

  Yes

  No

  N/A

• No COSSHH substances accessible throughout scheme

  Yes

  No

  N/A

• Grit bin in good order & stocked

  Yes

  No

  N/A

• No defects (auditor to review full scheme)

  Yes

  No

  N/A

• Laundry filters empty

  Yes

  No

  N/A

• Battle box is fully stocked

  Yes

  No

  N/A

• First aid kit is stocked & in date

  Yes

  No

  N/A

• First aid kit location sign is correctly displayed

  Yes

  No

  N/A

• Scheme ERP is in date (if applicable)

  Yes

  No

  N/A

Staff

• All actions from previous audit completed? Discuss compliance with the audit

  Yes

  No

  N/A

• Location of stop taps

  Yes

  No

  N/A

• Location of lift motor room

  Yes

  No

  N/A

• Evacuation stratergy

  Yes

  No

  N/A

RLO - targets/actions

• undefined