Information

  • Audit Title: Fitness Department Quarterly Audit

  • Club:

  • Conducted on:

  • Employees Present:

  • Prepared by:

1. Revenue Performance

1. REVENUE PERFORMANCE

  • Entire Quarter: Actual vs budget

  • 3 - 100% + 2 - 90% - 99.9% 1 - 80% - 89.9% 0 - Under 80%

  • End of quarter FPE movement (from previous end of quarter)

  • Group i) Cat A, or B (under 1:150) 3 - Maintain 2 - Decrease by 0.5 1 - Decrease by 1.0 0 - Decrease by 1.1+ For all others 3 - Increase by 2.0 2 - Increase by 1.0 1 - Maintain or Increase 0 - Decrease

  • Rent overdues

  • Total of all 3x Overdue End of Month snapshots 3 - less than $151 2 - $151 to $1800 1 - $1801 to $3600 0 - more than $3600 overdue

  • Contract Growth Pass<br>Yes: maintain or grow (providing attrition is 2 or less)<br>No: decrease or lose (or if attrition is 3 or more)<br>

2. T&D (inc. PT communication)

6. TRAINING & DEVELOPMENT:

  • Evidence of 1on1 mentoring meetings between FD and PT's (especially new, struggling, and overdue)<br>

  • Execution of 12 Week Trainer Development Sessions

  • Chat to a new trainer (face to face... or call). Is T&D evident & competent?

3. Kickstart, FAB, Lead Generation

2. LEAD GENERATION & DISTRIBUTION:

  • Kickstart tracking in place with evidence that data is up to date (ie/ participating trainers are meeting the FD weekly to update their numbers).

  • Are all KS & Non-KS booked into Clubware bookings 50% or more of the time

  • Usage of other leads (outside of KS) are evident for new trainer success. Eg/ birthdays, low/no visitation, Kickstarts-not-sold, old Kickstarts, group exercise etc<br>

  • Clubware is in use, and the roster in place matches transitional trainers business building hours of commitment.

4. Programs

5. PROGRAMS

12 Week Challenge / Acceler8

  • If the program COMMENCED in the past quarter; Registrations vs target. If it ended, then; percentage of completion <br>

  • Registrations Target 3 - 100% + 2 - 90% - 99% 1 - 80% - 89% 0 - Under 80% Completions Target 3 - 90+ 2 - 80-89% 1 - 70-79% 0 - Under 70%

  • If the program had a MEGA EVENT or GALA/AWARDS in the past quarter... Attendance rate was;<br>

  • 3 - 60%+ 2 - 45 - 59% 1 - 30 - 44% 0 - Under 30%

5. Other

  • Evidence of CGM meetings: regular, relevant, productive

  • Compliance process in place 100%

  • NEXT QUARTER: it is evident that a clear understanding of how many trainers to recruit and retain <br><br>*please add these details here

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