All fixtures, signage, and entryway are clean and in good condition
Sign is correctly lit(if applicable)
Staffing levels seemed adequate to match studio volume
Studio team was actively working to engage with guests in zones throughout studio
All guests were warmly greeted upon entrance to the studio
Studio team is knowledgeable about current promotions and engaging with guests to sell through education of options offered
Studio team is in correct uniform and looks presentable
Studio team is NOT huddled behind the front desk
Lobby music is turned on at a good level. The space feels welcoming.
There is evidence of deep cleaning and the studio feels well maintained
All fixtures/furniture are in good condition and fit within our current design scope per studio.
Bathrooms are clean and stocked with necessary amenities.
Shower rooms are clean, fully stocked with towels and amenities, and in good repair
Changing rooms are clean, fully stocked, and in good repair
All merchandise is according to Visual Merchandising standards, fully stocked, and signage is appropriate
Which class format did you participate in?
Studio team was present in stadium to help guests at the beginning of class.
Sound system was in good working order (N/A if issue has been logged)
HVAC was in good working order (N/A if issue has been logged with facilities)
All equipment (arm bars, bikes, balls, bands) were clean and in good condition
Stadium/barre room facility were maintained and clean
It was evident that both instructor and studio were attentive to the first time rider/pulser experience, including bike setup and asking about injuries before class.
Instructor was interacting with guests both pre and post class
The instructor was professional, motivating, and taught a badass class
If applicable, the showrooms products, bike and accessories, are all presented appropriately.
If applicable, the team actively engages guests who demonstrate interest in Fly Anywhere.
The team shows a general understanding of Fly Anywhere and can confidentially speak to its key features and benefits.