Information
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Please ensure PPE is worn by all when on the forecourt
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Conducted on
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Site Name
Forecourt
Forecourt
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Pumps clean (free of cobwebs, excessive fuel staining etc) and working
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Nozzles Clean and in good condition
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Clear access to fill points for delivery (no long term parking or other obstructions)?
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Dips and Fill Points free of water?
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Fill Point Tags Compliant
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Fuel Tank Tags compliant?
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Vent Pipe Tags Compliant
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Canopy underside and outer sides clean and in good condition?
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Canopy, Fascia and Forecourt Lighting Working?
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Litter Bins (only NA for unmanned sites)
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Bins clean and not overflowing?
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Paper Towels available?
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Water and brush available
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Price Changer - in good condition (including surrounding ground/wall area) and prices are correct & working?
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Forecourt Hasno stickers in place and up to date?
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All grass areas are cut , hedges trimmed, no overhanging vegetation?
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No weeds or unsightly moss on site
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No Litter on site
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Forecourt crossovers in good condition? No fuel spills?
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Forecourt free of Potholes and trip hazards?
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No graffiti?
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OPT working?
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OPT branded correctly
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OPT Terminal Screen and Pinpad Clean
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Air hose working?
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LPG Cage in good condition, properly secured and correctly positioned in accordance with As Built drawings?
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LPG Bottle Capacity on Site
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LPG Number of Cages
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No obstructions to forecourt or pedestrian entrance to store?
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Shop windows, Shop brand fascia, doors and frames clean, free of marks?
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No unnecessary stickers, old sellotape and signage on the shop door and windows?
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Shop amenities and opening hours advertised correctly and same as on GAS website?
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Bollards at front of store required?
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Covid 19 relevant information displayed?
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Outdoor products on pallets (eg coal, firewood)
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Clear forecourt/verge signage for key products/facilities in-store (eg coffee, toilets)
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Outdoor products well signed (eg fish bait, ice)
Inside Shop
SHOP GENERAL
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Good stock weight; store feels full?
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All shop shelves are clean?
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Are all shelves faced up?
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Top selling products (network and store) have suitable stock weight?
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Top selling convenience products prominent (eg. eye-line position) - eg. chips, confectionary, hot food?
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Stacks and displays relevant, well-positioned and clearly priced?
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Number of chiller doors in store?
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Ice-cream freezers fully stocked and defrosted?
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Fridge and freezer doors closing properly? No condensation?
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Fridge and freezer lighting working?
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Chillers between 0-5.9C? Freezers under -12C? Ice under -5C?
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Coffee machine clean and well presented? Coffee sample tastes good?
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Which coffee brand is used?
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All products are clearly priced?
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Shelf Edge labels printed well presented, uniform and clear to read?
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All multi-buys also include single-item price? (spot check 5)
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Clear signage for key products, especially promos?
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Entrance door and other mats clean?
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Shop floor clean and in good condition?
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Walls & ceilings clean?
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No dust and cobwebs in retail area?
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Free of pest control issues? Also no dead flies etc. visible?
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Chemicals in correct containers?
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Store room clean and stock tidy?
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Spot check 5 ambient products sell by dates - all non-expired? (especially check dry herbs, speciality confectionary etc)
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Spot check 5 chilled products sell by dates - all non-expired? (especially check dairy items)
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Ceiling tiles in good condition and none missing?
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All lights working including Shop Fascia lights?
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Background music/radio suitable?
Hot Food
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Does the site sell Hot Food?
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What is the site's Food Grade?
- A
- B
- C
- D
- E
- NA
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Unit full/stocked to correct standard for time of day?
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Visual quality check acceptable?<br>(not over/under cooked, dried out)
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Unit is in good condition and clean?
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Thermometers present?
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Temperature of Unit 65-75?
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Unit has correct signage and shelf price labels for items displayed?
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Oven and Preparation area in good clean condition?
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Preparation area has suitable area and detergents for washing equipment?
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Anti bacterial hand wash and paper towel available for hand washing?
Till Area
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Security door in place (if applicable)? Closed and locked at all times?
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Check the forecourt PA/speaker system is working and do site staff know how to use it correctly?
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Counter tops and till area clear, no paperwork or other non sale items visible to the customer?
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No suspicious electronic equipment in the till area and no data cables/charging cables plugged into PC?
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No overloaded sockets or multi plug extension leads in use in till area?
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Tobacco products not visible to customers and gantry doors close automatically and have age 18 restriction signage?
STAFF
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Correct uniform being worn?
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Friendly Hello & Fond Farewell Witnessed?
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AA Smartfuel card requested or offered to customer?
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Staff members engage with customers – friendly, eye contact, up selling etc.
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Customer informed of GAS Promotional activity
TOILETS
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Does the site have a public toilet?
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Easy to find/well signposted?
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Toilet and seat are clean, in good condition and does not smell?
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Toilet paper available?
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Handwash, paper towel or hand dryer available and working?
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Sink and (if available) mirror clean?
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Sanitary products bin available?
First Aid & Certification
First Aid
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First Aid box contents full, medication and all items within date?
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Emergency Eye Wash Available and in date, or easily accessible sink?<br>
Certification
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LCC current and easily accessed?
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SCC current and easily accessed?
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TMUs current and record easily accessed?
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Photo of TMU Sticker on pump clearly showing expiry date
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Electrical Statement of Periodic Verification current and easily accessed?
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GAS Retail Operations Manual easily accessed (Hard /Soft Copy)
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As Built Site Plan visible?
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Spill kit stocked with appropriate resources?
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Fire Extinguishers up to date?
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Fuel Recs up-to-date?
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Water Check Record up-to-date?
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Emergency Response Plan Current and Completed?
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First Aid Certificates - key staff currently certified
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Hazardous Substances Record current?
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Safety Data Sheets current and easily accessed?
Training
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All staff signed up to Acapma
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Staff Member 1 sign up (First Name + Last Name + Email)
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Staff Member 2 sign up (First Name + Last Name + Email)
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Staff Member 3 sign up (First Name + Last Name + Email)
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Staff Member 4 sign up (First Name + Last Name + Email)
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Staff Member 5 sign up (First Name + Last Name + Email)
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Staff Member 6 sign up (First Name + Last Name + Email)
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External training completed instead of Acapma and evidence seen
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Confirm training has been done at site
Infinity
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All required Staff Proficient on POS?
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All Duty Managers Proficient on BOS with sufficient access?
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Products/Departments Up To Date?
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Import Category is less than 5% of total sales
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Pumps Night or Day Mode?
Marketing & AA SmartFuel
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GAS Gift Cards visible? and staff understand operation?
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Staff understand GAS Gift Card operation on POS?
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BP Fuelcard signage on site?
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All signage current and not expired?
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AA Smart Fuel A0 Posters
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AA Smartfuel A1 Posters
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AA Smartfuel Pump Topper Posters
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AA Smartfuel Footpath Signs
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AA Smartfuel Flags
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GAS Promotional Collateral Displayed (Note items)
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Is all collateral supplied by Marketing being used at the site? (Detail if no)
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Adblue promotional collateral in place?
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Ongas promotional collateral in place?
External Marketing
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Names of External Marketing Suppliers
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Images of External Supplier Marketing Collateral on site (photo all items)
Social Media
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Does the Site have an active Facebook Page?
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Does the Site have an active Instagram Page?
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Other social media (eg mailing list, Twitter etc)?
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Is the Google My Business page up to date with contact details, opening hours and other important information?
Fuel Pricing
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91 Price
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95 Price
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Diesel Price
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Staff Using Pump Profit Calculator?
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How does site calculate daily pump price?
- Today's Supply Price +GST + Cents per litre
- Tank Average Cost + Cents per litre
- Reacts to local pricing by competitors
- Other
Mandatory Products
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Castrol
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OnGas
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Adblue
Contact Details
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Store Landline/Main Contact Number
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Confirm Main Email Address
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Owner Email Address (for confidential items)
Sign Off
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Site Manager's name and signature
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Auditor's name and signature