Information
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Station
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Audit Date
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Observation Number: Format as STA:YYYY/MM/DD-Carrier Code and Flight Number (Example: SMF:2017/05/25-DL5265)
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Audit Report Prepared By:
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Additional Auditors - Name(s)
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Specific Air Carrier (certificate operator) Observed (i.e. GoJet)
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Flight Number:
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Identify Gate:
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Add location
PPE and RAMP
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Hearing protection worn.<br>
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Wearing Safety Vests and fastened. Not torn or worn.<br>
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Gloves (as necessary) and appropriate footwear.<br>
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Proper and approved uniforms worn.
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ID badge properly displayed on outer garment, above the waist.<br>
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Employees NOT using portable electronic devices (PED).<br>
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Additional Comments
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Additional Pictures
ARRIVAL and UNLOAD
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Crew present at required time prior to aircraft arrival.<br>
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Was Pre-Arrival Safety Huddle conducted by the lead/supervisor and positions assigned?<br>
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Steering By-Pass Pin visually verified as part of the safety huddle.
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Download properly communicated to ramp crew and required number of baggage and freight carts/dollies pre-staged for download.
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FOD walk completed.<br>
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Chocks and cones available for arrival, stowed outside of safety zone.<br>
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Proper wands available and working (as required).<br>
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Unattended GSE is properly secured (i.e. brake set, chocks as required, engine shut down, key removed, etc.).<br>
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Cart/dolly brakes set and tongues in up position. Observe if employee pushes to check brake effectiveness.<br>
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Safety zone clear.<br>
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Marshall and wing walkers in position.<br>
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Wing walkers remain in sight of marshaller at all times. <br>
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Correct hand signals being used.<br>
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Agents and vehicles do not approach moving A/C.<br>
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Nose gear chocks applied immediately.<br>
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Steering By-Pass Pin installed by agent inserting nose gear chocks, or steering otherwise bypassed (switch).
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Main gear chocks properly applied after engine spool down.<br>
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Cones placed in proper positions.<br>
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Loading bridge area verified clear before movement. Bridge is guided as necessary.<br>
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External power remains stowed until loading bridge is in final position.<br>
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Post-arrival aircraft inspection completed. Issues brought to airline representative’s attention.<br>
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Steering By-Pass pin verified as part of post-arrival inspection.
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Vehicles in circle of safety driven at walking speed.<br>
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3 stop brake-check completed (as required).<br>
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GSE does not strike aircraft while positioning.<br>
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Guide person is not positioned between GSE and aircraft.<br>
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All GSE guided into aircraft using approved hand signals.<br>
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All GSE with handrails, lifts, etc. driven in the lowered position.<br>
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No GSE driven or parked under aircraft.<br>
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Agents riding on GSE only where seats are provided.<br>
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Seat Belt use on all GSE equipped with seat belts.
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Curtains and doors of carts/ULD’s closed or secured.<br>
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Cargo doors opened properly and in accordance with procedures.
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No three way connections (I.e. tug-GPU's-aircraft).
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Motorized GSE parked with chocks in place and parking brake set and two inches of clearance (if unattended, it should be shut down).<br>
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Safety handrails (belt loader) used and side rails of air stairs.<br>
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All GSE servicing A/C equipped with rubber bumper guard.<br>
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Staff does not ride/walk on moving conveyer belt or elevator of loader.<br>
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Tail Stand Installed Timely (as applicable)
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Rear compartments of aircraft are offloaded first. (as applicable)<br>
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ULD offloading is monitored / ULD’s not rotated with loader elevated (Wide Body Only).
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GSE follows travel paths away from engines and fuselage.<br>
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GSE carts and dollies do not hit loaders.<br>
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Agents do not walk between bag carts and dollies. <br>
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GSE does not block fuel truck emergency movement.<br>
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Motorized GSE positioned in accordance with carrier requirements (i.e. 5' rule, safety diamond, etc.)
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Passenger gate claim (valet, strollers, etc.) baggage carefully and expeditiously handled.
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Baggage scanned as required.
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All ballast removed from aircraft.
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Agents using properly lifting and handling techniques.
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Live Animals properly handled and safely placed in baggage/cargo cart allowing for ample air flow (no dry ice in cart).
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Customer wheelchairs handled with extreme caution. Hand held down belt-loader (as applicable).
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Additional Comments
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Additional Pictures
AIRCRAFT LOADING and DEPARTURE
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Supervisor/lead communicates upload instructions and briefs crew prior to loading.<br>
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3 stop brake-check completed. (NA if GSE in place)<br>
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Agents riding on GSE only where seats are provided and seat belts used.<br>
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GSE does not block fuel truck emergency movement.<br>
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All GSE with handrails, lifts, etc. driven in the lowered position. (NA if GSE in place)<br>
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Motorized GSE parked and properly chocked.<br>
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Safety handrails fully extended and used.<br>
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Motorized GSE positioned in accordance with carrier requirements (i.e. 5' rule, safety diamond, etc.)
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All GSE required to interface with aircraft (belt loaders, air stairs) is at least two inches from aircraft.<br>
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Staff does not ride/walk on moving conveyer belt or elevator of loader.<br>
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Loader operator monitors clearances for all ULD while loading (Wide Body Only).
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GSE follows travel paths away from engines and fuselage.<br>
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ULD’s are inspected for damage, prior to loading (Wide Body Only)<br>
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GSE carts and dollies do not hit loaders (Wide Body Only).
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ULD’s not rotated with loader in elevated position (Wide Body Only).
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Agents do not walk between baggage carts and dollies.<br>
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Supervisor / lead verifies all locks are raised for each ULD loaded (Wide Body Only)
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Upload baggage and cargo scanned in accordance with carrier scanning point requirements.
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All cargo bin load height limit lines strictly adhered to protect fire suppression. Lead or supervisor ACTUALLY checks each bin.
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Primary loading agents maintains control, and accountability of upload. Load verified with second party as required.
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Baggage and cargo stacked correctly and secured as required. Gate claim (valet) baggage properly handled and loaded last.
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Lead, Supervisor or other assigned responsible team member verifies the proper loading of all live animals and dangerous goods.
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All cargo bin curtains/nets securely fastened. Crew notified of any inoperable fasteners/nets.
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Conditioned air removed 10mins prior to departure and properly stowed.
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Cargo doors closed properly and in accordance with procedures.<br>
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Was a Pre-Departure Safety Huddled conducted by the lead/supervisor? All positions assigned and understood.<br>
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Pre-departure FOD walk completed.<br>
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Nose gear steering by-pass pin properly installed and verified by the pushback agent AND both wing-walkers.<br>
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Ground guide person in position to assist pushback driver in attaching towbar. <br>
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Headset verified operational with flight deck crew 10mins prior to departure/push.
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Cones are removed only after all GSE are clear of A/C and secured.<br>
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Main gear chocks removed only after aircraft is attached to pushback.<br>
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Pre-departure aircraft safety inspection conducted in correct sequence verifying installation of nose gear steering bypass pin.
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Prior to push, the tow bar and tractor are aligned to center-line of aircraft.<br>
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Ground power disconnected and properly stowed only after receiving confirmation from the captain.
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Wing walkers in proper position and using approved wands.<br>
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Pushback pathway confirmed clear of obstacles.<br>
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Pushback does not start until wing walkers are in place and ready.
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Inop Headset Pushback: Face to face briefing with captain required.
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Wing walkers remain in view of pushback driver at all times and using proper clearance signals.<br>
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Pushback operator verifies steering bypass pin installation and once in position on pushback, gives permission to remove nose gear chocks.
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Pushback is smooth and no faster than a walking pace.
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Additional Comments
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Additional Pictures
TOWBAR DISCONNECT
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Tug, tow bar and aircraft are aligned to release tension.<br>
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Chock of contrasting color (not black) placed 2" to 6" inches in front of nose gear prior to disconnect (except AS).
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Tow bar disconnected from push tractor first and pulls safe distance (at least 10 feet) from aircraft. Exception: AS <br>
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Agent receives permission to disconnect tow bar from pushback operator, with bypass pin installed, disconnects towbar. Does not straddle the tow bar. <br>
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By-pass pin removed and displayed to flight crew.<br>
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Marshaller uses proper signals to hold A/C until all personnel are clear from aircraft.<br>
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Marshaller remains in position with hold signal until signaled clear by the captain. Marshaller returns signal.
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Additional Comments
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Additional Pictures
Observation Summary
CONCLUSIONS
FINDINGS AND OBSERVATIONS
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Finding
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Finding or Observation Description
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Severity of Finding
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Corrective Action Taken
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Corrective Action Assigned To:
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Corrective Action Due By
Misc.
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Drawing or Layout of Area Requiring Additional Explanation
Acknowledgements
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Signature of Auditor
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Signature of Auditee