GDK Ops Spot Check

Is the store visible from the street/road, (A) frame or marketing materials visible?

Are the windows and surrounding areas clean and maintained?

Does the store look clean and inviting when entering?

Is the guest area a comfortable environment? (Temperature, music volume and well lit)

Is the guest area clean, maintained and free from litter? (Drinks area, chairs and tables Inc frames etc)

Are customers acknowledged within a timely manner (Smile and eye contact)

Are the team in full, clean uniform (Black shoes, black trousers, GDK<br> t-shirt, apron, name tag, hat. Hair net required for hair tied up off collar)<br>

Are all products readily available and fully stocked? Was the drink stations stocked as per GDK spec?

Is the counter clean and well organised, utensils clean & free from risk of cross contamination - attach photo of counter

POP / advertising in line with current marketing activity?

Is the toilet area floor, walls and ceiling maintained, free from dirt.

Are employees hand washing correctly

Is all service & till equipment clean and maintained?

Are food items being boxed and serviced correctly?

Check all the front counter and dining area fridge, ensuring products are in date and have been discarded according to discard dates and times?

Are all temperature records completed and accurate ( last 4 weeks)

Are all products in the storage area in date.

Is the prep area well organised and clean. (Floor, walls and ceilings) - attach photo

Are the walls, floors and ceiling clean and in good condition?

Is all chilled equipment clean and well maintained?

All cooking and extraction systems clean and maintained?

Is all cutting and slicing equipment clean and maintained?

Are the staff areas clean organised and in good condition.

Are the team ready for peak trading all condiments and service wear stocked?

Are the staff scheduled to the needs of the business?

Are staff giving great customer service?

Are all daily temperature checks, quality checklists being completed to standard?