Gemba Walk Interview Checklist

• Client / Site

• Conducted on (Date and Time)

  Date

• Inspected by

• Location
  Address

Gemba Walk Interview

• How many people work on this step?

• How many people have shared resources and work elsewhere too?

• What percent (%) of the time do people have available to work on this step?

• How long from the time work is available to you until it is passed to the next step?

• How long would it take to complete this activity if you could work on it without being interrupted or without waiting?

• What percent (%) of units received at this step are complete and accurate?

• How many units are waiting to be worked on right now?

• Is that normal?

• How old is the oldest job in the queue?

• Do you have to set-up anything (equipment, etc.) before doing this step?

  Yes

  No

  N/A

• How long does that take?

• Photo (optional)

  Media

• What system is being used for this step?

• How do you track the needed information (reports, spreadsheets, etc.)?

• Batching: Is work "bundled" before moving to the next department?

  Yes

  No

  N/A

• How many units move to the next step at a time?

• What issues or barriers to flow make this step painful or time-consuming?

Completion

• Observations

• Potential Opportunities

• Potential Solutions

• Inspected by (Name and Signature)

  Sign