Title Page
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Evaluation Store
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Location
General Questions
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(Upon arrival) Please indicate whether the following statements are true:
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There is adequate parking near the building.
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I easily located the store
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There were visible signs that directed me to the entrance.
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REFERENCE: Visible entrance signs
[This is an example of how you can use iAuditor to include best practice reference images in your templates to assist with inspections] -
Building was easy to find.
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Was there a receptionist/staff person present?
Services
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After spending time in the store/shop and using the services offered, please indicate how satisfied or dissatisfied you were with the following service aspects:
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Ease of Using Service
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Transaction Duration
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How was the waiting time before you received the service?
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How was the service?
Environment
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Please rate the shop/center on the following:
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Visual appeal
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Welcoming environment
Overall Impression
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What was your overall impression of the shop/store/center?
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What specifically was done well or impressed you? (Please list specific examples.)
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What could be considered opportunities for improvement? (Please list specific examples.)
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Do you have anything else you'd like to add, including any clarifications of previous responses?
Completion
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Full Name and Signature of Respondent
