Title Page
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Organization/Company Name
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Location
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Audit Date
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Auditor Name
Operational Audit Checklist
1. General Operational Procedures
1.1 Overview
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Provide an overview of the organization's operations.
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Establish the objectives of this operational audit.
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Outline the expected deliverables once the audit is completed.
1.2 Documentation and Communication
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Are documented operational procedures available for all key processes?
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Are process workflows clearly defined and communicated to relevant personnel?
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Is there a process for regularly updating and reviewing operational procedures?
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Are there contingency plans in place for critical operational processes?
1.3 Training and Competency
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Is there a training program for employees regarding operational procedures?
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Are personnel adequately trained for their assigned tasks?
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Is there a system for assessing and ensuring employee competency?
2. Internal Controls
2.1 Fraud Prevention and Asset Safeguarding
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Are internal controls established to safeguard assets and prevent fraud?
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Is there segregation of duties to prevent conflicts of interest?
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Are access controls and permissions regularly reviewed and updated?
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Are physical and logical access controls in place to protect sensitive information?
2.2 Financial Controls
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Are financial transactions accurately recorded and reconciled?
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Is there a system for tracking and managing expenses against budgeted allocations?
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Are financial reports generated and reviewed regularly?
3. Compliance and Legal Requirements
3.1 Regulatory Compliance
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Is the organization compliant with relevant industry regulations and legal requirements?
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Are licenses and certifications up-to-date for all applicable operations?
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Is there a process for monitoring and adapting to changes in regulatory requirements?
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Are records maintained to demonstrate compliance with laws and regulations?
3.2 Contractual Agreements
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Are contractual agreements and commitments regularly reviewed and updated?
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Is there compliance with terms and conditions outlined in contracts?
4. Risk Management
4.1 Risk Identification and Assessment
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Is there a formalized risk management process in place?
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Are risks regularly assessed and documented for key operational areas?
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Are mitigation strategies established for identified risks?
4.2 Reporting and Monitoring
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Is there a system for reporting and addressing operational risks in a timely manner?
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Are risk management activities monitored and updated regularly?
5. Technology and Information Security
5.1 IT Systems and Security
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Are IT systems regularly updated and maintained?
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Is there a cybersecurity policy in place to protect sensitive information?
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Are data backups conducted regularly, and is the recovery process tested?
5.2 Employee Training on Information Security
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Are employees trained on information security best practices?
6. Continuous Improvement
6.1 Feedback Mechanisms
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Is there a mechanism for collecting and analyzing feedback on operational processes?
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Are Key Performance Indicators (KPIs) established and monitored for operational efficiency?
6.2 Implementation of Improvements
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Is there a process for implementing improvements based on audit findings?
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Are lessons learned from operational challenges documented and shared?
Completion
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Summary of Findings
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Recommendations for Improvement or Next Steps
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Overall Assessment
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Auditor Name and Signature
