Information
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Floor Walk
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Site name
- Brisbane City
- Brookside
- Cairns
- Carindale
- Chermside
- Indooroopilly
- Logan
- Mackay
- Maroochydore
- Mt Gravatt
- North Lakes
- Pacific Fair
- Robina
- Toowoomba
- Townsville
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Conducted on
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Prepared by
1.0 - Previous inspection
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1.1 - Has the last inspection been reviewed?
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1.2 - Have all outstanding items been actioned?
2.0 - Fire Prevention
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2.1 - Extinguishers clear of obstructions?
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2.2 - Emergency exit lighting is operable?
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2.3 - Exits are clear of obstructions?
3.0 - Store Presentation
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3.1 - Lighting throughout store is in working order?
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3.2 - Are fixtures/shelving being dusted?
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3.3 - Is the selling floor clean and tidy?
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3.4 - Are events/theatre and ticketing set up as per National VME?
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3.5 - Are these events we'll maintained?
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3.6 - Is current promotional material demonstrated (overheads, flyers etc.)?
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3.7 - Is Gift Outposting as per National directive?
4.0 - Reserves
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STANDARD - There should be evidence that Site Hazard Inspections have been conducted in consultation with team members bi-monthly in accordance with the SSAP schedule. Sales Managers can retrieve copies of past SHICS from the GO. Look at what the most recent SHIC says about the standard of the reserve and if any issues have been identified. Any actions that aren't immediately rectified should be entered on the Site Operational Health & Safety Plan.
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4.1 - Fixtures & shelving are in safe condition (i.e. not bent, loose or any broken parts)
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4.2 - Floor surfaces are free of plastic, cardboard and rubbish?
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4.3 - Are safety steps/ ladders/ trolley available in the area?
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4.4 - Is all equipment (trolleys etc) located in an area away from walkways where they may cause a trip hazard or impede movement of equipment or compactus units?
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4.5 - Heavy, bulky and frequently used items are stored between knee and shoulder height?
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4.6 - Heaviest stock is placed on the lower shelves?
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4.7 - Stock is safely positioned on shelves - not overhanging edges?
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4.8 - No items are stored on top of brownbuilt fixture units/racking dust covers?
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4.9 - Floor area is uncluttered and allows adequate working space?
5.0 - Roll Cages
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STANDARD - It's important that the person pushing the roll cage can see a clear path free of obstacles or people. The ideal posture when pushing involves a neutral (relaxed) shoulder, elbows close to the body, hands NOT above elbow height and a neutral wrist position.
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5.1 - Roll cages are being PUSHED from the green vertical grip/ green swivel wheel end?
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5.2 - Roll cages are not stocked above the eye level of the person pushing it?
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5.3 - Only one roll cage is being pushed at a time?
6.0 - Manual Handling
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6.1 - Team members are holding loads securely with both hands and keeping it close to their body?
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6.2 - When bending down team members are bending their knees not their backs?
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6.3 - Team members have been given instruction to rotate repetitive manual handling tasks regularly - at least every 20-30 minutes?
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6.4 - Correct equipment is being used correctly, e.g. fashion rails are adjusted to be no higher than the shoulder height of the person using it?
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6.5 - Team lifts are being performed when necessary? When performing a team lift a leader is to be appointed and they should communicate with each other during the lift.
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6.6 - Team members are moving their feet, not twisting their bodies while handling stock?
7.0 - Fitting Rooms
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7.1 - Fashion rails are free from defects and are positioned so as not to present a trip hazard for team members or customers?
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7.2 - Folding tables are not congested with stock?
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7.3 - The floor is free of garments, hangers, sales tickets and security pins?
8.0 - SWP Training
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STANDARD - Mandatory SWP's along with viewing the MyMoves DVD should have been completed in Periods 8 or 10 of FY14 and must be completed annually. High SWP's are also to be completed with Mandatory SWP's in Periods 8 & 10 of FY15.
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8.1 - Have all team members completed necessary Safe Work Practices?
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8.2 - Is there a plan in place to capture those that haven't completed training within the next period?
9.0 - Incident Reporting
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STANDARD - Incident report forms should be a factual record of all details of the incident. Risk control measures should be identified in accordance with the Hierarchy of Risk Controls. Discuss with the
Sales Manager what opportunities may exist for additional controls that may have been overlooked. -
9.1 - Have incident reports been completed and sent to R&S within 24hrs?
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9.2 - Do incident reports provide sufficient information to clearly outline the incident and identify appropriate controls?
10.0 - Management Team
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10.1 - Are morning team meetings occurring?
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10.2 - Are Team Member one on one's occurring?
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10.3 - Has Customer feedback been followed up?
11.0 - Team Members (Customer Delight)
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12.1 Are team members dropping the task and acknowledging customers?
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12.2 - Are Team Members communicating current promotions to customers?
