Information
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Location
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Conducted on
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Prepared by
First Impressions
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Caller Greeting/Vistor Log
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Parking Lot/Employee Parking
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Outdoor signage/Lighting
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Outside Entry
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Windows/Front Entrance/Lobby
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Greetings/Reception
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Uniform/Appropriate Dress/Nametag
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Music Appropriate
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Air Freshener
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Temperature Setting
Housekeeping
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Carpet/Tile Cleaning
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Restrooms Clean/Supplied
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Break Room Clean
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Water Fountain
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Office Clean/Neat/Clutter Free
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No Food or Drink at Work Stations
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Proper Recycling Practiced
Safety
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Panic Button Working
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Designated Walkways Clear
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No Tripping/Slipping Hazards
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No Broken Glass or Unsafe Items
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Fire Extinguisher Accessible and Green
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First Aid Kit Supplied
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Evacuation Routes Posted
Loss Prevention
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Register Logged Off When Not in Use
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Office Locked
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Safe Locked
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Till Counts
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Petty Cash
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Change Fund
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Deposits Verified
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Counterfeit Pen
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Employees Files Locked
Store Presentation
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Lighting
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Price Signage
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Hanger Rack
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Handmade Signs
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Racks Stocked Maintained
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Store Policy Posted
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Special Sale in Progress
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Apparel Colorized
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Apparel Sized
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Rotation of Goods
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Furniture Grouped and Organized
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Display Cases Full
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Shelves Organized and Full
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Baskets Clean and Organized
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Grids Organized and Stocked
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PA's
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Shopping Carts Available
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Cash Wrap/Food/Clutter/Clean
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Shelving
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Display Cases Neat
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Racks Free of Empty Hangers
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No Clothing on the Floor
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Dressing Room
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No More Than 3 People in Line
Processing Area
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Equipment Available and Properly Used
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Ample Lighting
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Organized and Clean Backroom
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Correct Color Rotation
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Standards
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Stash
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Salvage
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Donor Creep/ Work Stations
Donor Door Area
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Prompt/Friendly Greeting
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Provides Assistance at Vehicle
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Bell Working Properly
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Drive is Cleaned and Maintained
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Offers Smile and Receipt
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Donor Log Tallied and Accurate
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Proper /Safety equipment
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Donation Area Cleaned and Organized
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Equipment Available and Properly Used
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Donation Box Empty and Locked
Program Services Area
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Information and Assistance Available
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Professional Presentation
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Visitor Log Maintained
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Bulletin Board Current
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Proper Signs and Flyers Posted and Current
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Staff Sign-In Schedule Maintained
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Client Files Secured
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