Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
BEDROOM
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BN04.35<br>The first impressions of the bedroom and bathroom is that it is clean, fresh, smelling and well maintained
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RM01.011<br>On entry the temperature of the bedroom is comfortable
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RM01.012<br>On entry air conditioning units are not set to cooling
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RM01.013<br>Only bedside lighting comes on when key card is activated lighting is in place
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RM01.01<br>Hot / cold weather standards are in place
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RM02<br>The bedroom and bathroom smell neutral or fresh on entry
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RM01<br>The door closes to automatically and quietly
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RM11<br>Bathroom carpets / floor clean
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RM10<br>Bedroom carpet / floor in good repair
All fixtures and fittings are clean and in good repair
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RM06.01<br>Doors (inc handle) / door stops / door chain clean
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RM07.01<br>Doors (inc handle) / door stops / door chain are in good repair
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RM06.03<br>Walls & skirting boards clean
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RM07.03<br>Walls and skirting in good repair
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RM21.05<br>Hairdryer clean, working and in good repair
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RM06.04<br>Case gods (inc hangers) / wardrobes / tower / desk / consumable shelving
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RM07.04<br>Case goods (inc hangers) / wardrobes / tower / desk / consumable shelving in good repair
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RM06.06<br>Bedroom bin clean
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RM07.06<br>Bedroom bin in good repair
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RM19<br>Consumables, crockery and utensils are set up in lime with room guidelines and are clean and in good repair
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RM21.02<br>Kettle clean, working and in good repair with no water present
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RM22<br>TV to standard including the remote control handset is available and operates. TV alarm is cleared and working where there is an integral alarm
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RM25<br>Canceling for equiptment is kept neat and tidy and tied up where appropriate
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RM21<br>Additional equiptment and facilities are available, clean and in good repair
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RM19.05<br>A desk chair must be available so that business guest has the facility to finish their working day
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RM08.01<br>Desk chair is clean
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RM09.01 <br>Desk chair is in good repair
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RM27<br>Premier Inn brand book is present and to standard-clean and good repair
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RM27.10<br>Bedroom areas follows the Premier Inn merchandising guide clean and in good repair
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RM06.08<br>Picture's artwork and mirrors (including frame) clean
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RM07.08<br>Pictures, artwork, and mirrors (including mirrors) in good repair
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RM26<br>The heater unit / air conditioning units are switched on at the mains and clean
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RM26.10<br>The heater unit / air conditioning units are operating and in good repair.wall mounted thermostats are correctly set
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RM04<br>Windows close properly, locks lock and handles work, restrictors are engaged (where present)
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RM06.09<br>Windows and window sills are clean
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RM07.09<br>Windows and window sills are in good repair
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RM08.03<br>Curtains and nets are clean
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RM09.03<br>Curtains and nets are in good repair
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RM09.041<br>Curtains close to black out light
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RM08.02<br>Tub chairs are clean
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RM09.02<br>Tub chairs are in good repair
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RM08.04<br>Sofa beds are clean
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RM09.04<br>Sofa beds are in good repair
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RM08.06<br>Bed base is clean
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RM09.06<br>Bed base are in in good repair
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RM08.05<br>Trickle beds are clean
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RM09.05<br>Trickle beds are in good repair
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RM06.10<br>Small table and bedside tables are clean
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RM07.10<br>Small table and bedside tables are in good repair
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RM06.11<br>Lamps, lights, switches and sockets are clean
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RM07.11<br>Lamps, lights, switches and sockets are in good repair
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RM06.12<br>Headboard is clean
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RM07.12<br>Headboard is in good repair
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RM06.13<br>Ceilings (inc smoke detectors) are clean
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RM07.13<br>Ceilings are in good repair
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RM06.14<br>Bedroom clean other (including balcony) are clean
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RM07.14<br>Bedroom repair (inc balcony) are in good repair
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GF03<br>GUEST FOCUS<br>Equiptment and supplies not working /stocked
THE BED
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RM12.55<br>Beds are set up for the arriving guest
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RM12.01<br>Bed throw clean and in good repair
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RM12.02<br>The duvet cover clean and in good repair
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RM12.03<br>Pillow cases / bed cushion are clean & in good repair
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RM12.05<br>Sheets are clean and in good repair
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RM13<br>the bed is made to standard - throw, duvet cover and pillow / case / bed cushion
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RM13.05<br>The bed is made to standard <br>Sheet - mattress protector and all relevant standards
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RM14<br>Only approved standard duvets and pillows are in use in the room, clean and in good repair (all duvets / pillows)
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RM15<br>Bed is comfortable
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RM16<br>Mattress is clean with no large stains
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RM17<br>The mattress is turned / rotated to brand standard
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RM18<br>The mattress is in good repair
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GF01<br>GUEST FOCUS <br>Linen / bedding had marks or hair
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RM29.01<br>Door is dust free and clean any Crome is shinny and buffed
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RM29.04<br>Toilet roll holder is dust free, clean and all any Crome is shinny and buffed
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RM29.05<br>Toilet flush handles dust free, clean and any Crome shinny and buffed
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RM29.06<br>Towel rail/s, soap dish and shower curtain rod dust free, clean and any Crome is shiny and buffed
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RM29.07<br>Mirror dust free & clean (no smears)<br>
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RM29.08<br>Shaver socket and fan dust free and clean
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RM29.09<br>Vanity unit and shelving (inc bath panel and visable pipe work) dust free, clean and any Crome is shiny and buffed
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RM29.10<br>Bin / Liner dust free and clean
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RM29.12<br>Bathroom light fittings are dust free and clean any Crome is shiny and buffed
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RM30.01<br>Door (inc handle) / door lock in good repair
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RM30.04<br>Toilet roll holder in good repair
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RM30.05<br>Toilet flush handles in good repair
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RM30.06<br>Towel rail/s, soap dish and shower curtain rod in good repair <br>
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RM30.07<br>Mirror in good repair
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RM30.08<br>Shaver socket and fan in good repair
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RM30.09<br>Vanity unit and shelving (inc bath panel and visible pipe work) in good repair
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RM30.10<br>Bin / Liner in good repair
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RM30.12<br>Bathroom lights in good repair
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RM31.01<br>Bathroom floor clean
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RM31.02<br>Bathroom Tiles (bath area) are clean
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RM31.03<br>Bathroom Other Tiles, walls (including skirting) clean
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RM31.04<br>Bathroom ceiling clean
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RM32.01<br>Bathroom floor in good repair
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RM32.02<br>Bathroom Tiles (bath area) in good repair
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RM32.03<br>Bathroom other tiles, walls (including skirting) in good repair
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RM32.04<br>Bathroom ceiling in good repair
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RM32.50<br>Bathroom floor mastic / sealant in good repair with no gaps
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RM33.10<br>All toweling is set according to guidelines
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RM33<br>All toweling is clean and in good repair
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RM34<br>Bathroom hand basin taps, bath taps, shower unit all operating (hot and cold indicators present)
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RM35.01<br>Toilet (inc seat) is clean and Crome is shiny and buffed
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RM35.02<br>Hand basin clean and Crome shiny and buffed
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RM35.03<br>Shower head clean and Crome is shiny and buffed
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RM35.04<br>Bath / shower cubicle clean and Crome shiny and buffed
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RM36.01<br>Toilet (inc seat) in good repair
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RM36.02<br>Hand basin in good repair
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RM36.03<br>Shower head in good repair
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RM36.04<br>Bath / shower cubicle in good repair
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RM38<br>Shower gel and hand wash dispensers are clean
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RM38.1<br>Shower gel and hand wash are sufficient for guests use and correctly fitted
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RM39<br>Shower gel and hand wash in good repair
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RM40<br>The mixer tap is always set to bath and not shower (n/a for shower rooms only) <br>
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RM41<br>Toilet rolls / sheets provided, sufficient in number
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RM42<br>Sanitary bags available, clean and in good repair
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RM43<br>Shower curtain is clean, in good repair, uncreased and placed inside the bath / half drawn, open and visible as enter bathroom
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RM45<br>Grouting and mastic is clean, with no staining or mould present
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RM46<br>Grouting and mastic in good repair
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RM47<br>Bathroom follows the Premier Inn Merchandising guide clean and good repair
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RM03<br>The room is free from signs of previous guest (bedroom and bathroom)<br>
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GF04<br>GUEST FOCUS: Bathroom hair was found
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GF05<br>GUEST FOCUS: Bedroom and bathroom has mould