GP68 ARM Branch Visit 2.0

• GP68 ARM Branch Visit

• Branch Location

• Conducted on

  Date

TSQi

• Branch TSQi, 3 / 6 Month

  Safe

  At Risk

  N/A

• Morning Huddle Executed?

  Yes

  No

  N/A

• Counter Manager Plan Being Used?

  Yes

  No

  N/A

• Priority Pass Score? Discussed?

  Yes

  No

  N/A

• Shaking Customers Hands & Using Names?

  Yes

  No

  N/A

• Giving Business Cards to Customers?

  Yes

  No

  N/A

• Branch Manager Talking to All Customers?

  Yes

  No

  N/A

• Picking up Customers in a Timely Manner

  Yes

  No

  N/A

• Vehicles Clean and Ready to Rent?

  Yes

  No

  N/A

• LOFR Score? Recall Score? Both at Group Goal?

  Yes

  No

  N/A

• Office Clean and Free of Clutter?

  Yes

  No

  N/A

• All Facility / Building Issues Rectified?

  Yes

  No

  N/A

Days Earned Growth

• Days Earned Growth, MTD/YTD

  Safe

  At Risk

  N/A

• Marketing Schedule Posted?

  Yes

  No

  N/A

• PDM Completed for Each Employee?

  Yes

  No

  N/A

• Is Employee Out Marketing?

  Yes

  No

  N/A

• BOSS System Being Updated?

  Yes

  No

  N/A

• Yes Mentality on Phone?

  Yes

  No

  N/A

• Target Accounts Posted?

  Yes

  No

  N/A

• Employer Information listed on Contracts?

  Yes

  No

  N/A

• Current Rate Strategy / Price Position?

  Safe

  At Risk

  N/A

Revenue / OP

• Current IPC: OP (Prior Month):

  Yes

  No

  N/A

• Rate Tracker Used?

  Yes

  No

  N/A

• Branch Goals Posted / Matrix Board Updated?

  Yes

  No

  N/A

• Branch, desks, and trash clean/clear from customers perspective?

  Yes

  No

  N/A

• Pre-paid Fuel Aggressively Being Offered?

  Yes

  No

  N/A

• Protection Package Sales at Goal of 35%

  Yes

  No

  N/A

• ARs Being Worked, RFS Notes Updated?

  Yes

  No

  N/A

• BEN Index Reviewed?

  Yes

  No

  N/A

• Callback Completion at 90%+

  Yes

  No

  N/A

• Pended Contracts Being Worked?

  Yes

  No

  N/A

• Bank Deposit Goal Being Met?

  Yes

  No

  N/A

Employee Development

• Employee Moral, Motivation, Intensity

  Yes

  No

  N/A

• Branch Duties Roster?

  Yes

  No

  N/A

• EDMs Completed, Discussed With Each Employee?

  Yes

  No

  N/A

• Employees up to Date on Roadmap Training?

  Yes

  No

  N/A