GP68 ARM Branch Visit and EDM

• GP68 Branch Visit and EDM

• Branch Location

• Conducted on

  Date

TSQi

• Branch TSQi, 3 / 6 Month

  Safe

  At Risk

  N/A

• Morning Huddle Executed?

  Yes

  No

  N/A

• Rental Ready Reservation Percentage

  Safe

  At Risk

  N/A

• LaunchPad Usage, MTD Percentage of all Opened Tickets

  Yes

  No

  N/A

• LaunchPad Operational Plan, Is Manager Running Branch with LaunchPad?

  Yes

  No

  N/A

• Giving Business Cards to Customers?

  Yes

  No

  N/A

• Picking up Customers in a Timely Manner

  Yes

  No

  N/A

• Vehicles Clean and Ready to Rent?

  Yes

  No

  N/A

• Office Clean and Free of Clutter?

  Yes

  No

  N/A

Days Earned Growth

• Days Earned Growth, MTD/YTD

  Safe

  At Risk

  N/A

• Marketing Schedule Posted?

  Yes

  No

  N/A

• PDM Completed for Each Employee?

  Yes

  No

  N/A

• Is Employee Out Marketing?

  Yes

  No

  N/A

• BOSS System Being Updated?

  Yes

  No

  N/A

• Target Accounts Posted?

  Yes

  No

  N/A

• Inactive Account List Being Worked?

  Yes

  No

  N/A

• ARMs Renting Percentage?

  Safe

  At Risk

  N/A

Revenue / OP

• Current IPC: OP (Prior Month):

  Safe

  At Risk

  N/A

• Rate Tracker Used?

  Yes

  No

  N/A

• Branch Goals Posted / Matrix Board Updated?

  Yes

  No

  N/A

• Pre-paid Fuel Aggressively Being Offered?

  Yes

  No

  N/A

• Individual Package Sales at Goal of 65 Points?

  Yes

  No

  N/A

• ARs Being Worked, RFS Notes Updated?

  Yes

  No

  N/A

• BEN Index Reviewed?

  Yes

  No

  N/A

• Callback Completion at 90%+

  Yes

  No

  N/A

• Pended Contracts Being Worked?

  Yes

  No

  N/A

• Bank Deposit Goal Being Met?

  Yes

  No

  N/A

Employee Development

• Employee Moral, Motivation, Intensity

  Safe

  At Risk

  N/A

• Branch Duty Roster?

  Yes

  No

  N/A

• EDM's Completed, Reviewed With Each Employee?

  Yes

  No

  N/A

• Employees up to Date on Roadmap Training?

  Yes

  No

  N/A

Risk Management

• Risk Management Audit Score / Issues

  Yes

  No

  N/A

• Review Weekly Damage Loss Reporting

  Yes

  No

  N/A

• LOFR Score / Recall Score

  Yes

  No

  N/A

EDM

• Business ethics discussed?

  Yes

  No

  N/A

• Employee Development

  Safe

  At Risk

  N/A

• TAR

  Safe

  At Risk

  N/A

• Demonstrating Leadership?

  Yes

  No

  N/A

• Would I support this person for a promotion?

  Yes

  No

  N/A

• Does manager behave in a professional way? Comment on their brand.

  Yes

  No

  N/A