Grand Harbour Hotel Southampton

• Conducted on

  Date

• Prepared by

• Location
  Address

Entrance Door and First Impression

• Is the door free of damage and in good condition?

  Yes

  No

• Is the door number clear and presentable?

  Yes

  No

• Is the door lock working properly and abled to close from inside?

  Yes

  No

• Is the door chain in place and abled to lock the door?

  Yes

  No

• Are there two cards hanging behind the door? "Tally No, Breakfast Please"

  Yes

  No

• Is the peephole in good condition?<br>

  Yes

  No

• Is there a fire information guide at the back of the door?

  Yes

  No

• Please upload the picture of the front door

  Media

• Are all of the light switches working and in good condition?

  Yes

  No

Wardrobe and drawers

• Is there an Iron and Ironing Board?

• Are they in a good and presentable condtion?

  Yes

  No

• Is there a hairdryer?

• Is there at least 8 hangers in the wardrobe?

• Is there a safe?

• Is the safe working properly?

  Yes

  No

• Is there a laundry bag and price list in the drawer?

• If there are any other items such as fans or heaters these should be removed.

Bathroom

• Are the lights working?

  Yes

  No

• Are all the lights of the same color?

  Yes

  No

• Is the floor clean and free of hair?

  Yes

  No

• Is the sink clean and free of marks/hair?

  Yes

  No

• Is the bathtub clean and free of marks/hair?

  Yes

  No

• Are there two complete sets of towels in the bathroom?

  Yes

  No

• Is there a complete set of bathroom toiletries? (1x Shower gel, 1x Shampoo, 1x Conditioner, 1x Body Lotion, 1x Soap).

  Yes

  No

• Is the toilet seat down and toilet clean inside and outside?

  Yes

  No

Bedroom

• Is the carpet hoovered and clean?

  Yes

  No

• Is the Air Conditioning Panel functioning? Try switching off and on as well as adjust the temperature.

  Yes

  No

  N/A
What is the temperature on the Air Condition Panel?

• Is the bed made up and duvet tucked in?

  Yes

  No

• Please take a picture of the bed.

  Media

• How many pillows are there on the bed?

• Is the Guest Services Survey and Green Engage cards place on the bed?

  Yes

  No

• Are the two bedside lights working?

  Yes

  No

• Are they of the same color?

  Yes

  No

• Are the two reading lights working?

  Yes

  No

• Is the glass on the bedside tables fixed and unable to move/fall?<br>

  Yes

  No

• Is there a notepad on the bedside table?

  Yes

  No

• Are the windows opening?

  Yes

  No

• Are the windows opening fully?

  Yes

  No

• Are the windows opening from the side and the top at the same time?

  Yes

  No

• Report it to Maintenance Team

• Are the window curtain clean and closed?

  Yes

  No

• Is the glass on top of the table and room counters fixed and unable to fall/move?

  Yes

  No

• Are there three magazines displayed on the table?

  Yes

  No

• Is there a phone in the room?

  Yes

  No

• Is the phone working?

  Yes

  No

• Is the phone clean and free of dust?

  Yes

  No

• Is the phone cover presentable and with accurate information?

  Yes

  No

  N/A

• Is there a room directory by the phone?

  Yes

  No

• Are the pages in the room directory tidy and presentable?

  Yes

  No

• Is there a desk lamp on the table? And is it working?

  Yes

  No

• Is the light matching the color of the rest of the lighting?

  Yes

  No

  N/A

• Is there a TV remote in the room?

  Yes

  No

• Is the TV working and signal is of a good quality?

  Yes

  No

• Are all of the surfaces clean and free of dust?

  Yes

  No

• Are there any rubbish or dust under the bed?

  Yes

  No

• Does the room have a balcony?

  Yes

  No

• Is the balcony door clean and lock working properly?

  Yes

  No

  N/A

• Is there a furniture on the balcony?

  Yes

  No

• Is the balcony barrier clean and in good condition?

  Yes

  No

END

• Any additional comments?