Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
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Manager on Duty
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Previous Visit Date & Score
Exterior
Landscaping
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Is the landscaping free of litter?
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Are all landscaping plants alive?
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Are all landscaping plants trimmed neatly, and not blocking windows?
Parking Lot and Sidewalks
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Are sidewalks and parking lots free of litter?
Dumpster Area
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Is dumpster area clear of debris? If this is not from our location, please contact the landlord.
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Are boxes broken down in the dumpster?
Outer Building & Windows
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Are all awnings clean and in good repair?
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Are store front windows and doors clean?
Marketing
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Are window clings in place, in good condition and up to date?
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Is A-Frame in place and in good condition?
Outdoor Seating Area
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Is outside seating area clean and clear of debris?
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Are outside tables clean and in good condition?
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Are outside chairs clean and in good condition?
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Are outdoor umbrellas in place and in good condition?
Signs and Lighting
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Are all exterior lights in working condition?
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Is the Open sign in place and in working condition?
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Is building Green District sign in place and in working condition?
Dining Room
Walls, Ledges, Floors & Baseboards
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Are dining room walls clean and smudge-free?
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Are dining room baseboards clean and smudge-free?
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Are dining room ledges dust-free and clean?
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Are dining room floors clean?
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Are rugs in place and clear of debris?
Plants, Art and Decor
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Are live plants healthy and well-attended to?
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Are fake plants dust-free?
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Is art and decor in place and dusted if necessary?
Outer Build Line & Register Area
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Is glass sneeze guard clean and streak-free?
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If in place, is sanction or half-wall clean and free of scuff-marks?
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Is register area clean, organized and clutter-free?
Seating
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Are tables tops clean and in good condition?
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Are table bases clean and dust free?
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Are tables balanced with use of wobble wedges where needed?
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Are chairs and chair legs clean and in good condition?
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Are highchairs clean and in good condition?
Dining Room Garbage
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Are outer garbage cabinets clean and in good condition?
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Is the inner garbage can clean and clear of food debris?
Lighting
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Are all lights in working condition?
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Are lights and light covers free of dust?
Restrooms
Restroom #1
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Is the toilet/urinal, (bowl, base and fixture handle) clean in bathroom 1?
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Are all the fixtures in good repair in bathroom 1? (sink, toilet/urinal)
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Is the mirror clean and streak-free in bathroom 1?
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Are the counter top and sink fixtures clean and stain-free in bathroom 1?
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Is the baby changing table clean and in working condition in bathroom 1?
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Is the hand towel dispenser stocked, clean and in working condition in bathroom 1?
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Is the hand soap dispenser stocked, clean and in working condition in bathroom 1?
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Is the toilet paper dispenser stocked, clean and in working condition in bathroom 1?
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Are the walls clean and smudge-free in bathroom 1?
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Are the floors clean and clear of debris in bathroom 1?
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Is the inner trash can in bathroom 1 clean and clear of debris?
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Is the ceiling clean, and vents dust-free in bathroom 1?
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Is the employee handwashing sign present?
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Is bathroom 1 free of bag aromas?
Restroom #2
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Is the toilet/urinal, (bowl, base and fixture handle) clean in bathroom 2?
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Are all the fixtures in good repair in bathroom 2? (sink, toilet/urinal)
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Is the mirror clean and streak-free in bathroom 2?
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Are the counter top and sink fixtures clean and stain-free in bathroom 2?
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Is the baby changing table clean and in working condition in bathroom 2?
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Is the hand towel dispenser stocked, clean and in working condition in bathroom 2?
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Is the hand soap dispenser stocked, clean and in working condition in bathroom 2?
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Is the toilet paper dispenser stocked, clean and in working condition in bathroom 2?
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Are the walls clean and smudge-free in bathroom 2?
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Are the floors clean and clear of debris in bathroom 2?
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Is the inner trash can in bathroom 2 clean and clear of debris?
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Is the ceiling clean, and vents dust-free in bathroom 2?
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Is the employee handwashing sign present?
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Is bathroom 2 free of bad aromas?
Beverage Station, Reach-in & Air Coolers
Beverage Station
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Are the outer surfaces and tray of the ice machine (if not connected to the coke machine) clean and in good working condition?
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Are the outer surfaces, trays and dispenser tanks for the tractor, lemonade or tea dispensers clean and in good working condition?
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When was is the date of the last time the tractor, lemonade or tea dispenser was completely broken down and cleaned?
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If present, Is the outer surface of the soda fountain clean?
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If present, are the soda fountain tray and dispensing nozzles clean?
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If present, when was the date of the last service call for calibration on the soda fountain?
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Is all beverage station equipment in proper working condition?
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Are the cabinet facings on the beverage station clean and smudge-free?
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Are the inner cabinets organized and free of clutter?
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Are the paper goods stocked?
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Is the paper good caddy clean and clear of debris?
Reach-In Coke Coolers
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Are the beverage coolers stocked and front facing?
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Is there a stationary thermometer mounted in the beverage cooler?
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Are the outer doors and glass clean and streak-free?
Air Coolers
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Is the air cooler stocked with sides or beverages?
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Are all sides properly labeled with branded sticker on top and prep and print date sticker on the bottom?
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Is there a stationary thermometer mounted in the air cooler?
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Is the air cooler clean and in good working condition?
Service
Through-put Audit
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Guest #1: What time was the guest order taken and what time was the order completed?
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Guest #2: What time was the guest order taken and what time was the order completed?
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Guest #3: What time was the guest order taken and what time was the order completed?
Steps of Service at the Register
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Are customers being greeted upon arrival?
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Did the person working register have a good understanding of the menu and were able to answer the guests questions correctly?
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Did the person working the register repeat the order back to the customer?
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Did the person working the register try to upsell to the customer?
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Did the person working the register ask the customer about the rewards app?
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Did the person working the register direct the customer to watch their salad being built?
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Did the person working the register thank the customer?
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Did the person working the register seem to have an overall upbeat and positive attitude?
Steps of Service at the Expo Station
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Did the expediter greet customers looking for their to-go order?
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Did the expediter help place the order with the correct customer in a timely manner?
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Did the expediter ask the customer if they would like their order bagged if not already bagged?
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Did the expediter thank the customer?
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Did the expediter seem to have an overall upbeat and positive attitude?
Management
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Did the manager preform table touches if they were not working a station?
Food Quality
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Where all food items delivered fresh (hot if hot item, cold if cold)?
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Was the order correct?
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Did the order come with the proper amount of utensils and napkins?
Expo Station
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Is the expo station stocked and organized?
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Is the expo pick-up window shelving clean and in good working condition and labeled?
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Are the shelves under the expo station clean and organized?
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Is the dressing back-up cooler stocked, organized and clean?
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Are any dressings in the dressing back-up cooler out of date?
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Is there a stationary thermometer mounted in the dressing back-up cooler?
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If sides cooler is present, is it stocked, organized and clean?
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If sides cooler is present are all sides labeled correctly with branded labeled on top and prep and print label on bottom?
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If sides cooler is present, is there a stationary thermometer mounted inside?
Hot Station
Food Safety
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What is the internal temp of the Soup?
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What is the internal temp of the Wild Rice Blend?
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What is the internal temp of the Pulled Chicken?
MerryChef Oven
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Is the MerryChef oven clean and in good working condition?
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Are the trays for the MerryChef oven in good condition?
Hot Well
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What is the number setting adjusted to on the hot well?
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Are the lids for each hot well item wrapped in plastic wrap to hold in moisture?
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Do the lids fit each pan properly on the hot well station?
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Are the utensils for each item properly stored on the hot well and are they the correct portioning tools for each item?
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Is the hot well station clean and well-organized?
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Are job aids present and up to date?
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Is a labeled non-expired sanitizer bucket present with one towel submerged?
Tortilla Steamer & Tortilla Storage
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Is the tortilla steamer clean and in good working condition?
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Is the tortilla steamer filled appropriately with water?
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Are the drawers or area where the tortillas are stored clean and organized?
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Are the tortillas stocked and properly stored and rotated?
Chop Pits
Crunchies
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Are the crunchies properly labeled on each chop pit?
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Are the proper portioning tools present for each crunch item?
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Are job aids present and up to date?
Chop
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Is the chop station clean and well-stocked?
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Is the shelving under the chop station clean and organized?
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Are the bench scraper, mezzaluna and cutting board (with non-slip board if plastic) present on each chop station in use?
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Is a labeled non-expired sanitizer bucket present with one towel submerged?
In-Counter Dressing Cooler Wells
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Is there a stationary thermometer present in each dressing well?
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Are each dressing wells clean and in good working conditon?
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Are any dressings in the dressing well expired?
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Are the job aids posted, up to date and in good condition?
Build Station
Food Safety
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What is the internal temperature of one dairy item?
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What is the internal temperature of one protein item?
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What is the internal temperature of one vegetable item?
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Is a labeled non-expired sanitizer bucket present with one towel submerged?
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Is all product filled to the appropriate fill line and not above?
Product Quality
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Is all product in the top and bottom of the cooler properly labeled?
Build Cooler
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Are job aids present, up to date and in good condition?
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Is a stationary thermometer mounted in each build cooler?
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Are the outer doors to the cooler clean and streak-free?
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Are in the inner shelves in the cooler clean and free of debris?
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Are the cooler gaskets clean and in good condition?
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Are the dividing bars clean?
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Does each item have the correct portioning tool?
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Is the lettuce portioning cup present?
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Pull out the cooler, are under and behind in good clean condition?
Prep Area
Prep Table
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Are the prep table and shelving clean and organized?
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Is the recipe booklet organized, clean, easily accessible and up to date?
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Are the FRP wall in the prep area clean and clear of debris?
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If there a glass sneeze guard or wall near the prep area is it clean and streak-free?
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Is a labeled non-expired sanitizer bucket present with one towel submerged?
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Were correct food thawing processes being used?
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Did you see any signs of cross contamination?
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Did you witness correct prep procedures being used by the prep cook?
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Take the weight of 2 different sides, are they the correct weights?
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Are scales stored properly and not stacked on top of each other?
Prep Sink
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Is the prep sink clean and in good working condition?
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Is the drain under the prep sink clean and in good working condition?
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Are the FRP walls in the prep sink area clean and clear of debris?
Equipment
Rational Oven
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Is the Rational oven clean and in good working condition?
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Is the Rational oven programming up to date?
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Is the Rational oven stand clean and clear of debris?
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Are the oven mitts clean, easily accessible and in good condition?
Smallware Equipment
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Is the Robot Coupe clean and in good working condition?
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Is the Stick Emersion Blender clean and in good working condition?
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Is the Stick Emersion Blender mounted properly on the wall?
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Is the Vitamix Blender clean and in good working condition?
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Are all of the cords to smallware equipment clean and stored properly?
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Is the lettuce chopper clean and in good working condtion?
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Is the vegetable chopper clean and in good working condition?
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Are cutting gloves clean, in good condition and easily accessible?
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How many cutting gloves are present?
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Is the stationary can opener clean and in good working condition?
Lettuce Spinner
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Is the lettuce spinner clean and in good condition?
Speed Racks & Utility Carts
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Are the speed racks clean and in good conditon?
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Is the utility cart clean and in good condition?
Walk-In Cooler& Reach-in Freezer
Walk-in Cooler
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Is the walk-in organized with all labels facing out?
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Are all items in the walk-in properly labeled?
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Is there a stationary thermometer mounted located in the walk-in cooler?
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Are all items in the walk-in within proper use by date?
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Are all the products in the walk-in stored in the proper sequence for food safety?
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Are all products properly rotated, first in first out?
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Are the floors of the walk-in clean and clear of debris?
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Is the walk-in shelving clean and labeled?
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Is the fan and ceiling of the walk-in clean and clear of dust?
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Are the walk-in walls clean and clear of debris?
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Are broken bags of product properly transferred into labeled storage containers?
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Are there minimal boxes?
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Are all food items stored at least 6 inches off of floor?
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Are the walk-in lights working and covers clean, in good condition?
Reach-in Freezer
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Is the freezer clean and well organized?
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Are all of the items in the freezer properly labeled and within proper date?
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Are all of the products in the freezer stored in the proper sequence for food safety?
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Is there a stationary thermometer mounted located in the freezer?
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Are all products properly rotated, first in first out?
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Is the freezer shelving clean and labeled?
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Is the outer freezer clean, and streak-free?
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Is the freezer gaskets clean and in good condition?
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Are broken bags of product properly transferred into labeled storage containers?
Dry Storage
Dry Food Storage
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Are all food and paper goods stored up off of the floor 6 inches?
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Is storage area well organized with labeled shelving?
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Are there minimal boxes or are box tops removed in the storage area?
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Are broken bags of product properly transferred into labeled storage containers?
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Is all food properly rotated? First in, first out.
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If ingredient bins are present, are they clean, labeled and in good condition?
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If ingredient bins are present, are portioning scoops properly stored outside of the product?
Chemical Storage
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Are all chemicals stored away from food and food contact products?
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Are there any unapproved chemicals present in the restaurant?
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Is chemical storage organized and labeled?
Dish Area
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Is the FRP wall behind the 3 compartment sink clean and clear of debris?
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Are all faucets putting out cold and hot water?
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Is the 3 compartment sink clean?
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Is the 3 compartment sink set up correctly if in use?
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Test the sanitizer. Is it at the proper concentration level?
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Are all chemicals, for the dish machine and 3 compartment sink available and hooked up correctly?
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Are the outer surfaces of the dish machine clean and streak-free?
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Is the dish machine in good working condition?
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Is the dolly for the dish racks clean and clear of debris?
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Are the drains under the dish area clean and clear of debris?
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Are all clean dishes stored properly and organized?
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Are smallwares organized and clean?
Back of House
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Are the floors in the BOH clean and in good condition?
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Are the baseboards in the BOH clean and in good condition?
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Are the walls in the BOH clean and in good condition?
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Are clean linens kept organized in a dry storage space?
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Is there a storage area away from food prep and storage areas for dirty linens?
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Are all handwashing sinks clean and clear of debris?
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Are all soap dispensers for handwashing sinks stocked?
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Are all paper towel dispensers for handwashing sinks stocked?
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Is the mop sink clean and clear of debris?
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Is the mop bucket clean and in good working condition?
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Are mops, brooms, squeeges, deck scrubbers and dust pans hung and organized when not in use?
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Are mops, brooms, squeeges, deck scrubbers and dust pans in good working condition?
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Are dust pans clear of build-up and debris?
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Are mops heads stored properly and switched out frequently?
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If present, is the bag in a box soda rack organized and rotated properly?
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Is there a designated area for personal drinks?
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Do all personal drinks have a lid?
Office Area
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Is the office area organized with minimal clutter?
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Is there a cash safe present and in working condition?
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Are the MSDS sheets present and easily accessible?
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Is prep and print label printer in working condition?
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Is the first aid kit mounted and stocked with all necessary items?
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Is the filing system organized?
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Is the printer in working condition?
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Are all certifications, premits and official documents framed and hung in an easily accessible area?
Team Members
Hygiene & Grooming
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Are all employees practicing good hygiene and grooming standards?
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Do employees uniforms appear clean and in good condition?
Uniform Policy
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Are all employees wearing GD branded shirts?
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Are all employees wearing non-slip shoes?
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Are all employees wearing head coverings or hats?
Personal Items
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Are all personal items stored in designated areas?
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Is personal item area organized and clean?
Operational Tools
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Is the Manager Opening Checklist utilized and up to date?
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Is the Manager Mid-Shift Checklist utilized and up to date?
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Is the Manager Closing Checklist utilized and up to date?
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Is the Weekly Deep Cleaning List utilized and up to date?
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Is the Cooler Temperature Log up to date and filled out 2 times daily?
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Is the Master Prep and Product Quality Checklist utilized and up to date?
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Is the Food Internal Temperature Log Utilized and up to date?
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Is the Waste Log utilized and up to date?
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Is there presence of 30 days on-hand record of all operational tools and forms?
Safety, Sanitation and Training Requirements
Training Requirements
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Have all employees have completed a station certification?
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Have all employees completed onboarding lessons in edapp?
Safety and Sanitation Requirements
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Are all managers and key hourlies certified in Safety & Sanitation?
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Are all certifications framed and posted in an easily accessible area?