Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Cash & security 现金和安全管理
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1) Is the store protected entrances to be normal use?<br>门店门禁是否正常使用?
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2) Is the safe locked ? Is any employees' belongings in the safe?<br>保险箱是否上锁 ?是否有私人物品存放在保险箱内？<br>
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3) Are backup key and super key of safe kept by SM in security?<br>超控钥匙和保险箱备用钥匙是否由店长安全保管?
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4) Is the safe key kept by duty manager ?<br>保险箱钥匙是否由当班随身保管?
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5) Was petty cash use for store purpose only?<br>零用金支出是否属于门店专用?
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6) Does petty cash claim valid and support with a valid invoice?<br>费用凭证是否符合财务要求?
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7) Does All banking complete on time and the store contributions match HEX?<br>门店是否按时缴款，且缴款金额与系统一致？
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8) Does store float match audit float list?<br>门店额定备用金是否正确？
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9) Does sales cash match Hex?<br>营业款金额是否与系统一致？
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10) Has the drawer been illegally opened?<br>是否存在违规开抽屉型为？
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11) Has the till draw less than ￥1500 in big notes?<br>是否抽大钞?<br>
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12) Are coupons and vouchers in the safe? Does the numbers match HEX?<br>现金券及优惠券是否存放在保险箱内，且盘点数量与系统一致？
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13) Are unused invoice & invoice stubs & tax card in the safe?<br>未使用发票、发票汇结联和税控卡是否存放在保险箱内
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14) Is till draw key in the safe?<br>钱箱钥匙是否存放在保险箱内？
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15) Has the matrix safe password & password-protected entrances been changed regularly?<br>保险箱密码是否有变更记录？
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16) Are all store licenses in place and within the effective period?<br>门店证照是否齐全并在有效期内？
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17) Are all store cameras working properly? Can CCTV system playback?<br>门店所有摄像头是否完好？监控系统是否有损坏或异常?<br>
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18) Is the time error between CCTV and HEX no more/less than 5 minutes?<br>录像时间与实际时间的误差是否不超过5分钟?
Employee 员工管理
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1) Is the cashier the same as showing the till?<br>收银员与系统显示是否一致？
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2) Has the refund records been filled accordingly?<br>是否正确填写《退单记录表》？
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3) Has the staff discount records been filled accordingly?<br>是否正确填写《员工折扣记录表》？
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4) Do all staff have valid healthy certificates?<br>员工健康证是否齐全且在有效期内？
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5) Does SM change record in place if it happened in past 12 months?<br>门店12个月内更换店经理的是否有《店长交接记录表》？
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6) Have all employees signed the Policy manual?<br>门店所有员工是否在《财务执行手册》上签字？
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7) Are all the paper documents of personal information kept in the safe?<br>门店内所有纸质版人事文件、资料、简历是否存放在保险箱内？
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8) Is the tip-off line briefing posting on the notice board，staff knew its contents and provisions clearly?<br>门店是否张贴举报热线，员工是否知晓内容？
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9) Check CCTV, if the duty manager and cashier were counting the till together?<br> 抽查录像，早晚班和交接班时当班是否和店员共同清点钱款？
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10) Check CCTV, if any action breaches the policy?<br>抽查录像，门店是否有违规现象？
Stock 库存管理
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1) Is all stock stored in order by category and condition?<br>存货是否按类别、保存条件有序存放？
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2) Are all deliveries and transfer records in system confirmed on time?<br>收货单、调拨单是否及时录入系统？
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3) Did staff drink record in system as "wastage"?<br>员工饮料是否计入系统报废?
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4) Did coffee bean and milk daily wastage record in system? Are other "wastage" correct?<br>咖啡制作的原料损耗是否计入系统报废？其他手工损益是否正确？<br>
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5) Stock-counting on non-recipe items, if any variance?<br>抽盘非原物料库存是否有差异？
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6) Stock-counting on recipe items, if variances are reasonable?<br>抽盘原物料库存差异是否在±5%的合理范围内？
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1.Coffee bean:
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2.Milk:
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7) Is the store listed in the Monthly Inventory Report within 3 months?<br>稽核前三个月内是否发生存货月盘错误(重点关注人为错误导致的万元以上重大差异）？
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8) Has the inventory form retained for one year?<br>门店月盘表单是否留存12个月（月盘表需店经理手写签字原件）？
Non scoring questions
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1) Does the record of manual cashier match the HEX?<br>手工收银记录是否与系统一致？
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2) Is the Fixed Assets Management Package well kept and updated in time?<br> 固定资产管理手册是否被妥善保管以及实时更新？<br>
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3) Are staffs familar with the Daily Check-out Process and follow it strictly?<br>员工是否熟知日结流程并且严格遵守？
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4) Has the store manager deleted the outdated HEX account in time?<br>店长是否及时删除过期HEX账号？
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5) Does the AM faithfully audit the store within a reasonable time?<br>区经是否按时如实地对门店进行财务稽核？
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Manager on duty
