Title Page
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Site Location
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Conducted on
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Prepared by
Audit Content
Ground Floor - Retail Space
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Are entrance doors clean?
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Are glass surfaces, mirrors and mirrored walls clean?
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Are mannequins and mannequin areas free from dust & debris?
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Do black display boxes appear to be cleaned?
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Note any specific feedback
Ground Floor - Click & Collect Area
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Is the POS area dusted?
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Are queuing pillars cleaned?
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Is the platform lift clean?
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Note any specific feedback
Ground Floor - Sweat Room
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Are glass surfaces, mirrors and mirrored walls clean?
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Are surfaces dusted?
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Note any specific feedback
Ground Floor - Customer Toilets
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Are the floors clean?
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Are the toilets clean?
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Are the toilets correctly stocked? (Toilet paper and hand towels)
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Is the mirror clean?
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Is sink, tap and vanity unit clean?
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Are skirting boards polished and free from dust?
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Note any specific feedback
Ground Floor - Showers & Changing Rooms
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Are the shower cubicles clean including grouting?
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Are the shower heads clean?
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Are the tops of the shower heads free from dust / towel lint?
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Is the shower glass clean?
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Are the consumables restocked adequately?
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Are surfaces and counter tops clean?
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Do bins appear to be regularly emptied?
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Are skirting boards polished and free from dust?
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Have hair dryers been wiped and left neatly?
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Note any specific feedbacl
Main Staircase
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Does the staircase appear to have been cleaned?
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Are stair tread wipes wiped over?
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Have high level wedges been wiped?
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Is mannequin display area next to staircase clean?
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Note any specific feedback
First Floor - Retail Space
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Are glass surfaces, mirrors and mirrored walls clean?
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Are electric screens dusted?
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Are mannequins & mannequin areas free from dust & debris?
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Do black display boxes appear cleaned?
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Note any specific feedback
First Floor - Hub
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Are glass surfaces, mirrors and mirrored walls clean?
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Are metal storage doors clean?
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Are all window ledges dusted?
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Note any specific feedback
First Floor - Pro-Bench
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Do floors appear to have been cleaned?
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Do floors appear to be being well maintained during opening hours?
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Are glass surfaces, mirrors and mirrored walls clean?
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Have the exercise benches been wiped?
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Has the weight storage shelf been dusted?
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Note any specific feedback
First Floor - Green Room / 1-2-1 Shopping
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Do floors appear to have been cleaned?
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Has the room been reset ready for use?
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Are mirrors free from finger prints?
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Have window ledges been dusted?
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Note any specific feedback
First Floor - Customer Fitting Rooms
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Do floors appear to have been cleaned?
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Are mirrors free from finger prints?
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Have seats and surfaces been wiped?
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Have bins been emptied?
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Note any specific feedback
First Floor - Staff Kitchen
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Do floors appear to have been cleaned?
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Have surfaces been wiped over?
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Is the tap and sink area clean?
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Is staff breakout area clean and tidy?
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Are microwaves clean?
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Are bins emptied?
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Is staff toilet behind kitchen area clean?
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Is reflection room next to staff toilet clean?
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Note any specific feedback
First Floor - Staff / Customer Toilet
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Are the floors clean?
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Is the toilet clean?
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Is the toilet correctly stocked? (toilet paper and hand towels)
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Is the mirror clean?
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Is sink, tap and vanity unit clean?
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Are skirting boards polished and free from dust?
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Note any specific feedback
Basement - Staff Toilet
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Are the floors clean?
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Is the toilet clean?
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Is the toilet correctly stocked? (toilet paper and hand towels)
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Is the mirror clean?
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Is sink, tap and vanity unit clean?
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Are skirting boards polished and free from dust?
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Note any specific feedback
Basement - Stock Room
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Are the floors clean?
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Have bins been emptied?
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Has desk space surface been dusted?
Basement - Hot Desk & Managers Office
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Are carpets hoovered?
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Are bins emptied?
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Have surfaces been dusted?
Specific Feedback
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Detail any specific overall feedback on the walk around
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How would you rate the cleaning service out of 10?