Information
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Audit No.
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Park
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General Manager
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Supporting Staff
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Conducted on
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Conducted by
GDPR
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Is the company Privacy Policy on display in all receptions (data collection points)
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Main Reception
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Sales Office
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Leisure
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Spa
Card Machines
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Check all reception areas to ensure where card machine are supplied they are connected and in use rather than using 'Customer Not Present' payments in ParcVu.
- Site has Card Machine
- Site Does Not Have Card Machine
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Main Reception
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Specify park reason for not having machine connected and working.
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Sales Office
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Specify park reason for not having machine connected and working.
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Other Areas (Please Specify Areas)
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Specify park reason for not having machine connected and working.
Till Declarations
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Till Declarations
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All transactions should take place as usual & complete end of day close as normal on 31st January.<br><br>Add New Section for each Department, i.e. Leisure, F&B and so on.
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Department
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Run Cash Up on system to prove end of day took place. On screen is suitable, print out not required.
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Check open accounts on till system. There must never be any open accounts ("tabs"). Any open accounts must be noted on this audit item along with their value and agreed plan to resolve. On screen is suitable, print out not required.
Floats
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Floats should be balanced for 31st January and under/overs addressed on the Zonal end of day close down for 31st January. <br><br>Any floats being re-banked must be clearly identifiable.
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All floats will be checked as part of the audit.
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Record total float in safe plus any active till and compare to expected balance. i.e. £800 in safe + £150 in till = £950
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Run Session Cash Up report on till system to prove all under / overs and floats are declared. Any issues should be noted as part of this audit item. This can be completed on screen, a print out is not required.
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Run HO Floats report on till system to check the float value expected by the system. Record the amount. This can be completed on screen, a print out is not required.
Petty Cash
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Go through every safe on the site to confirm completeness of cash records and identify any unrecorded cash.
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A final petty cash claim should be made by 31st January.
All managers responsible for holding petty cash should certify the float held by writing the following on the final claim. Parks need to email the Finance team the petty cash float amount held at the end of 31st January. -
See the sent email. On screen is suitable, print out not required.
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Petty cash will be checked as part of the audit.
Ensure that the amount in the tin plus the amount on the final claim equals the correct balance held. -
Record amounts in the tin and amount on the final claim and compare to expected balance. i.e. £250 + £300 = £550
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Does the park have a reward voucher float
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A final declaration of edenred award vouchers held should be entered into the sharepoint 'reward vouchers' spreadsheet to reconcile to final balance.
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Count the vouchers and confirm that the balance equals the declared amount.
Caravan Sale Orders
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All monies for sales or deposits should be banked by the end of 30th January.
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Check ParcVu "Report 213" for park postings for 30th to 31st January – if any cheque payments were received ensure that they have been batched, accompanied by a deposit slip and sent to reception team for banking - Check Safe for any Cheques that have been missed
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Record any issues with the above two audit items.
Caravan Sale Invoices
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The final batch of sale invoices will be processed on 31st January.
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Run and export to excel Sales List report from SharePoint. Filter sales with expected handover date of 29th to 31st January check the actual handover date is set prior to 31st January. Note any sales that are not correct as part of this audit item. On screen is suitable, print out not required if all in order.
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Navigate to the communication history of the account linked to all sales with expected handover date of 29th to 31st January. Check that the printed documents show the correct dates. Note any contracts that are not correct as part of this audit item. On screen suitable, print out not required.
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Record any issues with the above two audit items.
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Confirm with sales team/park manager that all off site sale units which have been invoiced have been picked up and removed from the park.
Sundry Accommodation Hire Stock
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Obtain list of sundry accommodation hire stock (saved in business support, relevant park, park inventory) and spot check high value or unusual items. Confirm that a full count has been performed and recorded.
- Site Has Holiday Bookings
- Site Does Not Have Holiday Bookings
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Note what you checked and record any issues found when counting the item sample.
Sundry Stock - Gas Bottles, Gas Tanks etc.
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A list of bottled gas used for site purposes (i.e. Not for resale) as at 31st January should be prepared for each park and reported to the Finance.
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See list provided and sent to Finance. On screen is suitable, print out not required.
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View each Staff Van on ParcVu and check that gas bottles and utility readings are being recorded against each one. Record any issues as part of this audit item.
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A stock take of gas bottles held on site is to be completed by the park manager and sent to the Management Accountants.
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See list provided and sent to Management Accountants. Note the gas bottle totals that were provided on the email as part of this audit item. Physical copy is to be provided, but does not need to be kept.
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Complete a count take of all gas bottles now in stock.
Add a new item for each type of fuel and size in stock. Include a clear photo of the meter reading in meter reading proof.
Gas Bottle Count
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Gas Type
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Bottle Size
- 47kg
- 19kg
- 15kg
- 13kg
- 7kg
- 6kg
- 5kg
- 4.5kg
- 3.9kg
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Stock Count
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All gas, oil, petrol and diesel tanks should be measured to asses stock levels.
Add a new fuel reading for each meter/tank location on park, add photos of the readings shown on any meter wherever possible.
Fuel Reading
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Fuel Type
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Fuel/Tank Location
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Tank Number (If only one tank at the location record as 1)
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Meter Reading
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Meter Reading Proof
Leisure Stock
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Stocks of all leisure goods should be listed, counted and totalled to retail cost and selling price on 31st January. All lists are in business support, park, leisure stock.
- Site Has Leisure Stock
- Site Does Not Have Leisure Stock
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See January stock list and confirm with leisure manager full count performed.
Leisure Stock Sample
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Select 5 items from stock sheet and carry out physical count. Note what you checked and record any issues found when counting the item sample.
Spa Stock
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Stocks of all spa goods should be listed, counted and totalled to retail cost and selling price on 31st January. <br><br>All lists are in business support, park, leisure stock.
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See January stock list and confirm with spa manager full count performed.
Spa Stock Sample
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Select 5 items from stock sheet and carry out physical count. Note what you checked and record any issues found when counting the item sample.
Petrol Stock
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Levels should be read on 31st January and sent to Area Management Accountant.
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Take petrol and diesel stock reading and record below.
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Note stock levels.
Meter Readings
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All main park meters should be read on 25th/26th January and entered onto the park spreadsheets found on the 05 - Business Support Drive.
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Check the Business Support Drive spreadsheet to ensure all readings are present. On screen is suitable, print out not required.
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Note any missing meter readings.
Fixed Assets
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In the course of the audit spot checks will be performed to physically verify entries on the asset register and to examine additions in the year. For sites with Deloitte, use their sample. For other sites please select 5 items to verify (park manager sent updated list to peri).
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Add an entry for each asset checked vs asset register.
Asset
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Asset Name
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Notes
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Add pictures of any issues.
Pitch And Van Costs
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All parks are to run the Pitch and Van Costs report by 24th January to ensure that there are no costs allocated against owner vans/pitches, staff vans or dummy pitches.
They then complete "FOR-1024 - Pitch or Van Move Request Form" for any costs that are incorrect. -
See proof that the report has been run. On screen is suitable, print out not required.
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Re-run the report and check all owner, staff and dummy pitches to ensure no costs are present. As part of the audit check any pitches where there are still costs to be reviewed or transferred.
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Record any pitches where there are still costs and there should not be.
Payroll
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Confirm with park manager that Rota Horizon system has been reviewed in detail for January to ensure all hours are captured, holiday balances are accurate and lieu/holiday hours are appropriately posted. This will ensure accuracy of wages cut off journal and holiday pay provisions.
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Park manager to confirm detailed review performed.
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Park manager to confirm all agency and recruitment purchase orders raised and approved up to 31st January.
Audit sign off
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Park sign off
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Central services auditor sign off
