Hazukido Malaysia Outlet Inspection

1.1 Are all team members in uniform? (Chef Jacket, Apron, Chef Hat, Hair Net, Gloves & Mask)

1.3 Are all team members upselling with the current promotions?

1.4 All team members have no open cuts or exposed injuries.

1.5 At least 1 team member standing in front of display hand with 6pcs box of 6 all the time

2.1 Ovens are fully operable

2.2 Retard proffer & proffer are fully operable

2.3 All lights are fully operable (Display rack lighting, lightbox, signage light & ceiling light)

2.4 Chocolate Warmer is fully operable

2.5 Grease trap is in good & clean condition

2.6 All sinks meet hot water requirements and in good repair

2.7 Is the TV on? If so, is the content appropriate?

2.8 Is the music on? If so, is the content & volume appropriate?

2.9 POS system is fully operable

2.10 GHL / card machine is fully operable

2.11 Delivery service device turns on and fully operable

3.1 All Chiller <40°C

3.2 All Freezer <0°C

3.3 Retard proffer & proffer

3.4 Chocolate Warmer

4.1 All foods, packaging & chemicals in use are verified

5.1 Team members comply with measuring the dough with vernier calliper

5.2 Doughs are covered in an egg wash before sending into the oven

5.3 No reject or unqualified dough or croissant are being used

5.4 Selected croissants are covered in syrup within 3 minutes after baking

5.5 All products are followed by SOP

5.6 All products displayed presentable and attractive condition

5.7 Team members use weighing scale to measure while doing flavour

Custard croissant (64-65g)

Salted egg Croissant (65-68g)

Kaya Croissant (60-65g)

Durian Croissant (60-65g)

Caramel Pudding Croissant (75-80g)

Garlic croissant (46g)

Hazelnut Chocolate Croissant (58-60g)

Caramel Almond Croissant (68-73g)

6.1 All ovens surface is free from stain, dust, and dirt

6.2 All baking trays are placed properly and those not being use are free from stain, dust and dirt.

6.3 All required utensils present clean, stored properly and in good repair

6.4 Egg wash & Syrup are ready to use, and in clean container

6.5 All working tables surface are clean and tidy

6.6 All kitchenware equipments are free from stain, dust and dirt

6.7 All cloths are non-greasy and washed

6.8 All personal belongings keep in cabinet or drawer

6.9 Chiller door, gasket and side free of oily, fungus and croissants crumbs

6.10 Counter freezer or chest freezer door, gasket, and side free of oily, fungus, and croissants crumbs

6.11 Sinky area is clean (wall & surface)

6.12 Basket inside the chiller is free from oily, dust and dirt

6.13 Inside the chiller is clean and tidy

6.14 Trolley is free from oily, dust and dirt

7.1 Glasses are free from stain, dust and dirt

7.2 Customer queuing area is free from dust and rubbish

7.3 Cashier area is neat and tide; & free from stain, dust and dirt

7.4 All POSM are presentable and verified

7.5 Product price tag are presentable, clean & tidy

7.6 All required tongs available

7.7 Cloth available for cashier area

7.8 Cashier drawer is clean and tidy

8.1 All dry goods keep in container with labelling

8.2 Dry goods container is free from crumbs and oily

8.3 Dough and sauces keep in freezer

8.4 Used sauces keep in piping bag and inside container

8.5 Packaging is sufficient and keep in drawer

8.6 Packaging drawer is free from croissant crumbs

9.1 All cleaning equipments available

9.2 Dustbin cover remains closed when not in use

9.3 Garbages & rubbish are not overflowing the bin

Outlet free of insects, live or dead rodents or visible rodent droppings

11.2 Deco & Ori croissant in good taste