Title Page
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Work Order number:
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Contractor Name:
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AV submission date:
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AV payments are an additional payment on top of the rate card provided by HCS as recognition of additional works that may occur due to circumstances outside the subcontractors control that do not qualify for a non-standard payment.
As these are payments of good will, it is imperative that HCS audit and scrutinise frequent claims to ensure:
- The scheme remains intact and is not withdrawn by the company where it may deem the scheme to be misused.
- No additional training is required for claiming subcontractor.
- Is the subcontractor following correct procedure?
- Is the subcontractor spending more time than necessary on certain aspects of the job and why?
Approved Variation - AV Claim Details
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What is the Task Type for this work order?
- Installation
- Assurance Call -H/W swap
- Assurance Call - no H/W swap
- RELOCODUIDU
- RELOCIDU
- RELOCODU
- Non-standard
- UWSC - Rework for my work
- UWSC - Rework of another techs work
- UWSC - Complaint inspection where I have been found liable
- UWSC - Complaint inspection where I have been found not liable
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Non-standard jobs are not eligible for AV payments. Please call HCS 1300 732 626 Opt 1 (TS) or Opt 6 (HSEQ) for further assistance to ensure correct payment is processed for this job.
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Rectifying your own work is at your own expense and not eligible for AV or any other payments.
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Liability of a complaint and associated work/travel is not eligible for AV or any other payments.
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Have you completed the work order?
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An incomplete work order is not eligible for AV payments
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Have you considered and discussed AV/Non Standard eligibility of this work order with Tech Support or HSEQ?
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You must call Tech Support or HSEQ to validate your claim. Please call 1300 732 626 Opt 1 (TS) or Opt 6 (HSEQ)
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I have attempted to call both TS and HSEQ and got no answer. I left a voice message for a call back.
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Your AV claim is not eligible for consideration. You must attempt to call Tech Support or HSEQ to validate your claim. Please call 1300 732 626 Opt 1 (TS) or Opt 6 (HSEQ). Leave a voice message if no answer and note in Journey of your attempt to contact TS or HSEQ.
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Who is the staff member you spoke to at HCS?
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Select applicable reason(s) for AV claims
- Weather
- Waiting for EU (arriving to site or making decision on equipment location
- Moving EU furniture or obstacles
- Poor prep for job e.g. leaving site to gather additional tools, material or stock
- Waiting for Client staff
- Excessive Travel
- Journey Issues
- Lifting tin sheets
- Difficult cable run/conduit run
- Drilling internal walls
- Tower outage
- Site induction
- ACM/OHS
- Other
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Your AV claim is not eligible for consideration. You must call Tech Support to close the job. Please call 1300 732 626 Opt 1 (TS)
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Your AV claim is not eligible for consideration. You must call Tech Support to close the job. Please call 1300 732 626 Opt 1 (TS)
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Your AV claim is not eligible for consideration. You must call Tech Support to close the job. Please call 1300 732 626 Opt 1 (TS)
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Your AV claim is not eligible for consideration. It is the subcontractors responsibility to prepare for work orders.
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Please attach artefact showing lifted tin sheets.
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Add media
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Please attach artefact showing reason for difficult cable run/conduit run.
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Add media
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Please attach artefact showing holes drilled and where holes are in relation to a structural aspect of the building
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Add media
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Your AV claim is not eligible for consideration. Site inductions are Non-Standard, please indicate NS on your work order in Journey and make notes to ensure correct payment is processed.
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Please name staff member (Client or HCS) who advised you of Tower Outage.
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Your AV is not eligible for consideration. If you are onsite longer than 30 mins over your task duration, call Tech Support on 1300 732 626 Opt 1
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Your AV is not eligible for consideration. Excessive Travel must be submitted through the Travel Calculator.
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Your AV is not eligible for consideration. If you are experiencing issues with Journey that is causing excessive time lost, call Tech Support on 1300 732 626 Opt 1 and/or use manual paperwork to complete work order.
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ACM/OHS work may be eligible for Non-Standard. Please call 1300 732 626 Opt 1 (TS) or Opt 6 (HSEQ) to discuss and ensure correct payment.
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Additional comments to support your AV request
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Additional photos to support AV request
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Add signature
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For any AV request to be eligible for review it must be submitted within 2 business days of the job completion date.
Non compliant work orders are not eligible for an AV request.
All AV requests successfully received by HCS will receive an email response.
hseq.hcs@hills.com.au
