Information
-
Please complete this form to track OmniServ performance regarding PRM pick up from Zone J and the Lounge. Once completed, email completed form to PRM@BA.com
-
Date
-
Your name
-
Staff number
-
Customers full name
-
Customers flight number
-
Time customer arrived at Lounge or Zone J
-
Time OmniServ picked up customer
-
ETD of customers flight
-
Did you need to escalate to a Zonal Supervisor
- Yes
- No
-
Did the Zonal Supervisor visit the lounge?
- Yes
- No
