Title Page
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Site conducted
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Conducted on
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Prepared by
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Client Name
Customer Satisfaction Review Form
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Do you feel that our staff has been accommodating and helpful?
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Do you feel your service plan requires any changes? If so, what recommendations do you have?
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Do you feel the hours of service are accommodating for your needs? Or that less or more hours are needed?
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Is there any additional services you feel our team should be providing? Please explain
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Are you comfortable with the direct care staff who has been assisting you?
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What more if anything would you like to see from our staff and/or management team to assist in your home care?
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Name and signature of person conducting interview.
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If interview in person, name and signature of person being interviewed.