License Maintanance Divider 1

  • Is the FSB license displayed properly where all clients have access viewing it<br>

  • Is the FSB license on file with conditions and exemptions

  • Is there a key individual register on file and updated.

  • Is there a key individual honest and integrity deceleration signed on file. (Quarterly)

  • Is there a key individual declaration on file. (Annually)

  • Is the FSP annual deceleration on file. (Annually)

  • Is there copies of all intermediaries & representatives fit and proper declarations on file.

  • Is the Council for Medical Schemes Accreditation on file and up to date

  • Is the FSP FSB levies paid to date.

Registers Divider 2

  • If any person in FSP is accredited with the Medical Schemes Association, is his accreditation certificate on file, and is he/she in good standing. Is the fees paid to date.

  • Is there a gift register documenting all gifts received and gifts donated.

  • Is there a register that records any suspicious transactions and also record FICA source of funds.

  • Is there a register where all fit and proper signed declarations are kept.

  • Is there a external compliance resolution policy in place.

  • Is there a register documenting all early termination of insurance or assurance products per category.

  • Is there a register documenting all switches of insurance or assurance products per category.

  • Is there a register that records all persons under supervision.

  • Is there a new business file per category of business (e.g life, short term, health) and updated with all new clients.

FAIS Complaints Divider 3

  • Is there a complaints register recording all client complaints.

  • Is there a complaints resolution policy in place.

  • Is there a register documenting all business not taken up of insurance or assurance products per category.

  • Is there a register documenting all surrendered insurance or assurance products per category.

  • Is there proof that each staff member has a copy of the complaints procedures.

FICA Divider 4

  • Is there FiCA internal rules in place.

  • Is the FICA templates and documentation available to all staff.

  • Is there proof that each staff member has a copy of the FICA internal rules and procedures.

Conflict of interest Divider 5

  • Is there a gift register in place and is all gifts received or donated recorded.

  • Is there a conflict of interest policy in place.

  • Is there proof that each staff member has a copy of the Conflict of interest policy rules and procedures.

FAIS Standard Documentation Divider 6

  • Is there a intermediary disclosure letter in place.

  • Is there a client FICA check list document in place

  • Is there a client advice record in place

  • Is there a single need client deceleration document in place

  • Is there a Financial needs analysis document in place.

  • Is there a broker note document in place.

  • Is there a client consent form/ indemnity form in place

  • Is there a replacement disclosure document in place.

  • Is there a client information gathering sheet in place.

  • Have you seen a copy of the company letter head and is it compliant.

  • Have you seen a copy of the company business cards and is it compliant.

  • Have you seen a copy of the company marketing material and is it compliant.

  • Have you seen the company website and is it compliant.

Risk management plan Divider 7

  • Is there a risk management plan in place.

Complains reports Divider 8

  • Did you do a quarterly complains report in conjunction with the FAIS compliance officer.

  • Did you do a monthly monitor complains report in conjunction with the FAIS compliance officer.

  • Is there a file in place with all compliance correspondence filed.

  • Was the annual compliance report submitted.

Financials Divider 9

  • Is there a copy of the last financials filed.

  • Is there proof that the financials was submitted to the FSB

  • Is there a IFG policy in place, is the IGF certificate on file.

Contracts Divider 10

  • Is all the contracts with suppliers, third parties and FSP dated and signed.

  • Did you check all contracting FSP that their licenses are still valid on the FSB Web Site

Operational documentation Divider 11

  • Is there a copy of the company organogram of staff showing there duties.

  • Is there a copy of the companies supervision of staff strategy on file.

  • Is there a copy of the companies filing methodology and back up procurers in place.

  • Is there a company work flow process document filed.

  • Is there a company disciplinary procedure document on file.

  • Is the business contingency policy and procedures on file.

  • Is there a disaster recovery plan on file.

Standard Operating Procedures Divider 12

  • Is there a debarment policy in place. Is it on file

  • Is there a advertising policy in place. Is it on file

  • Is all FSP, reps and key individuals FSB status checked that they are in good standing.

Legislation and reference material Divider 13

  • Is there a procedural document on file detailing the employment strategy for representatives.

  • Is the FAIS act available for all staff to read.

  • Is the general code of conduct available for all staff to read.

Operational ability of FSP

  • When last was the BACKUP of the DATA checked <br>

Finalizing Audit

  • Signed Henry Simpson

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. Any ratings or scores displayed in our Public Library have not been verified by SafetyCulture for accuracy. Users of our platform may provide a rating or score that is incorrect or misleading. You should independently determine whether the template is suitable for your circumstances. You can use our Public Library to search based on criteria such as industry and subject matter. Search results are based on their relevance to your search and other criteria. We may feature checklists based on subject matters we think may be of interest to our customers.