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GRH 2.1

  • 2.1.1 The GHA shall have a process to ensure personnel that perform operational duties in functions within the scope of ground handling operations for the Operator, to include personnel of external service providers, complete training in accordance with Hibernian GOM 0.23

  • i) Initial training prior to being assigned to perform such operational duties;

  • ii) Recurrent training on a frequency in accordance with requirements of the regulatory authority but not less than once during every 36-month period, except for recurrent training in dangerous goods as specified in GRH 2.2.1 or GRH 2.2.2;

  • iii) Re-qualification training applicable to personnel that become unqualified for any reason, prior to being reassigned to perform operational duties

  • 2.1.2 The GHA shall have a process to ensure the training programs completed by ground handling operations personnel are compliant with requirements defined in Hibernian Airlines GOM section 0.23 and include -

  • i) Familiarisation training on applicable regulations;

  • ii) In-depth training on requirements, including policies, procedures and operating practices;

  • iii) Training in human factors principles;

  • iv) Safety training on associated operational hazards

  • 2.1.3 (i) The GHA shall have a process to ensure training for personnel that perform operational duties in functions within the scope of ground handling operations for Hibernian Airlines Includes testing or evaluation by written, oral or practical means

  • 2.1.3 (ii) Training program requires a demonstration of adequate knowledge, competency and proficiency to perform duties, execute procedures and/or operate equipment.

  • 2.1.4 The GHA shall have a process to ensure completion of required training by personnel that perform operational duties in functions within the scope of ground handling operations for the Operator is recorded and retained in accordance with Hibernian GOM.

  • The Operator shall have a process to ensure the training programs completed by ground handling operations personnel are reviewed and updated to remain relevant and current.

  • 2.1.5 The GHA shall have a process to ensure the training programs completed by ground handling operations personnel are reviewed and updated to remain relevant and current in accordance with HBN GOM 0.23

GRH 2.2

  • GRH 2.2.1 the GHA shall have a process to ensure ground handling operations personnel complete dangerous goods training in accordance with IATA DGR table 1.5A , to include initial training and recurrent training within 24 months of previous training in dangerous goods.

  • (i) Category 8

  • (ii) Category 9

  • (iii) Category 10

  • (iv) Category 6

  • 2.2.3 The GHA shall have a process to ensure initial and recurrent training completed by applicable ground handling personnel in accordance with Hibernian GOM Section 0.23

  • Airside Driving - General

  • • General

  • • Role and responsibilities of vehicle Operators

  • • Vehicle equipment standards

  • • Hazards of airside driving

  • • Reduced visibility procedures

  • • Accident and incident reporting procedures

  • • Ramps (aprons), stands and airside roads

  • • Familiarisation with ramp layout, operational stands, vehicle corridors, airside roads, aircraft taxi lanes Airport rules, regulations and/or procedures pertaining to airside vehicle operations

  • • Procedures for crossing aircraft movement areas

  • • Pedestrian crosswalk rules

  • Load Control

  • • General weight and balance proficiency and awareness:

  • • terminology, definitions of terms, operational codes, abbreviations;

  • • aircraft balance principles, consequences of improper aircraft loading.

  • • Aircraft structural load limitations

  • • linear (running load) limitation, area limitation (spreader floors) ▪ limitation per compartment/section

  • • monocoque (combined) limitation, cumulative limitation

  • • missing restraints limitation

  • • Bulk hold loading:

  • • load spreading rules;

  • • load restraint rules: nets, tie-down, volume restraint.

  • • Load Sheet:

  • • computation, issuance, checking (electronic and manual modes);

  • • last minute change procedures.

  • • Balance tables/charts:

  • • computation, issuance, checking (all conventional methods).

  • • Balance tables/charts:

  • • designation and numbering of aircraft holds;

  • • issuance and checking (electronic and manual modes).

  • • Loading messages:

  • • reading and sending standard loading messages.

  • Passenger Handling

  • • Passenger check-in policies and procedures;

  • • Baggage check-in policies and procedures;

  • • Manual check-in procedures;

  • • Cabin seating considerations, to include exit row, special category passengers;

  • • Passenger boarding policies and procedures;

  • • Dangerous goods regulations, considerations and procedures;

  • • Security regulations, considerations and procedures;

  • • Load control consequences, coordination and procedures;

  • • Handling and boarding of weapons and authorised persons carrying weapons;

  • • Passengers requiring special handling;

  • • Communication procedures (customer airlines, load control, authorities, others);

  • • Data protection and security;

  • • Document protection and security;

  • • Abnormal and emergency procedures (fire, dangerous goods, security, other);

  • • Health and safety;

  • • Emergency response procedures.

  • Baggage Handling

  • • Baggage handling procedures (identification, sorting);

  • • Manual baggage handling procedures;

  • • Dangerous goods (regulations, considerations, procedures);

  • • Security (regulations, considerations, procedures);

  • • Load control (consequences, coordination, procedures);

  • • Communication procedures (customer airlines, load control, authorities, others);

  • • Data protection and security;

  • • Document protection and security;

  • • Abnormal and emergency procedures (fire, dangerous goods, security, other);

  • • Health and safety;

  • • Emergency response procedures

  • Aircraft Handling

  • • Irregularity/incident/accident reporting procedures;

  • • Manual handling of load;

  • • Safety during aircraft fuelling;

  • • Principles of aircraft loading;

  • • Handling of loads that require special attention;

  • • Loading incompatibilities;

  • • Operation of aircraft loading systems

  • • Identification/consequences of malfunctions of in-plane loading systems;

  • • Consequences of load damage and spillage;

  • • Positioning and operation of loading and servicing equipment;

  • • Load notification to pilot-in-command;

  • • Passenger embarkation/disembarkation procedures;

  • • Standards of aircraft cleaning, lavatory and potable water servicing;

  • • Aircraft movement operations.

  • Aircraft Ground Movement

  • • Principles, responsibilities, Practices, procedures, Hazards, risk assessment

  • • Safety precautions

  • • Operation of equipment

  • • Nose gear towbar tractor

  • • Nose gear towbarless tractor

  • • Towbars

  • • Equipment-aircraft connect and disconnect procedures.

  • • Training must define Torque disconnect procedures

  • • Aircraft ground movement standard verbal communications ground-flight deck

  • • Nose-gear controlled pushback and towing operations

  • • Power back operations, if applicable

  • • Aircraft ground movement standard hand signals

  • • Nose-gear controlled pushback, towing operations

  • • Main-gear controlled pushback operations, if applicable

  • • Powerback operations, if applicable

  • • Power-in and power-out operations, as applicable

  • • Aircraft marshalling

  • • Scope of operations, principles, responsibilities

  • • Practices, procedures

  • • Standard hand signals

  • Use of aircraft parking guidance system

  • • Aircraft ground movement assistance

  • Scope of activities, principles, responsibilities

  • • Practices, procedures, Standard hand signals.

  • Fuelling

  • • Safe operation of equipment

  • • Equipment specific operational procedures; Product & equipment identification

  • • Water detection

  • • Hoses controls

  • • Bonding and grounding

  • • Interlock functions and warning lights

  • • Gauges indicators (fuel pressure, flow rate, fuel meter)

  • • Lift platform operations (if applicable)

  • • Fuel ladders operations (if applicable)

  • • Fuel sampling and quality controls (dispenser and fuel trucks)

  • • Records

  • • Emergency Procedures

  • • Fuel emergency shutoff

  • • Deadman operations and lanyards

  • • Firefighting

  • • Aircraft emergency evacuation

  • • Fuel spillage avoidance response

  • • Aircraft fuelling and de-fuelling procedures

  • • Special weather conditions (Electrical storms and lightning

  • • Fuelling with APU, GPU or air-conditioning unit in operation

  • • Fuelling with one aircraft engine running

  • • Fuelling while passenger embarking/disembarking.

  • • Aircraft specific training

  • • Fuel panel operations

  • • Communications.

  • De-Icing

  • • L10 De-icing vehicle driver

  • • L20 De-icing operator

  • • L30 Supervision of de-icing/anti-icing

  • • L30B Pre-/post de-icing/anti-icing inspector

  • SMS

  • • Introduction.

  • • SMS History and Regulation.

  • • What is SMS?

  • • The Components and Elements of Safety Management Systems

  • • Safety management Plan

  • • Document management

  • • Safety report

  • • Safety culture: the impact of human and organisational factors.

  • • Safety performance measures

  • • Implementation of SMS - practical considerations.

  • • Assessment

  • • Flow of information and Document Management in the SMS

  • • Obtaining information

  • • Assessment completion

  • • The emergency response plan.

  • • Managerial staff

  • • SMS Program shall be defined based on responsibility / level with the organisation.

  • • Recurrent Training.

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