Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Enquiry Procedures
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Has the Initial enquiry been logged
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Does the enquiry give sufficient detail for a comprehensive quote to be generated
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Does the enquiry specify Customer, Country, Sector?
Quotations
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Has a quotation been generated.<br>
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Has the quotation been authorised?
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Has the finalised quotation been sent to the customer?
Customer purchase order
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Has a customer order been received
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Does the customer order show an order number
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Does the customer order show the product descriptions and code numbers
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Does the customer order show the quantity required
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Does the customer order show label requirements and or specification
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Does the customer order show any other specifications
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Has the customer order been verified
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Has the order been logged onto Export Master?
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Has the customer order been given an internal order number / invoice number?
Planning procedures
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Has the order been raised on export master on the master data base?
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Has the order been given an estimated time of arrival at the customer base?
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Has the order been entered onto the planning schedule?
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Have the teams been advised of the planning schedule? Has the progression folder been generated?
Purchasing Procedure
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Has the purchasing team received the customer order detail folder?
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Have approved suppliers been identified?
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Have individual purchase orders been generated using details from Export Master?
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Has the rebate structure been verified?
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Itemised purchasing spreadsheet generated?
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Case breakdown sheet generated and verified?
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Sales team notified of orders being placed and timescales
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Customer order folder amended and returned to account manager?
Works order generation
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Has an internal order been raised
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Has a customer file been generated
Goods inwards / receiving procedures
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Copy of purchase orders passed to goods inward team?
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Purchase order spreadsheet generated?
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Order status report generated?
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Delivery date and time verified?
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Haulier booked into warehouse?
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Warehouse schedule generated?
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Delivery checked against schedule
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Visual inspection of goods conducted?
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Goods received note raised?
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Export master updated?
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Delivery notes passed to accounts dept?
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Account manager notified of any discrepancies?
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Goods allocated storage space and put away?
Picking Products Procedures
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Hand over sheet raised?
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Job loaded onto computer system?
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Products picked in accordance with schedule?
Rework of Product Procedures
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Handover sheet raised?
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Products / pallets verified as appertaining to the job schedule?
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Products checked and verified?
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Sample pack generated for customs as per sample plan?
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Reworked items checked against schedule?
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Discrepancies identified and notified?
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Handover schedule returned to account manager?
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Shipping documents raised?
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Shipping container ordered?
Loading Containers
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Have all pallets been labelled and packaged?
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Has sample pallet been checked and verified?
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Packing list generated?
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Container loaded?
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Container sealed and seal number passed to account manager?
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Container released for shipping?
Generation of documentation?
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Has the spreadsheet been exported from the Y drive?
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Spreadsheet checked and verified?
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Shipping notes generated (2 copies)
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Container seal number added to documentation?
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Harmonised code details forwarded to FAK freight?
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Copy invoices issued to FAK freight forwarder?
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Application made for health certificate?
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Certificate of country of origin raised (COE)?
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DEFRA. Certificate applied for?
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HALAL certificate and HCCP produced if required?
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Documentation pack generated? (Weigh bill, invoice, etc)
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Copy of documentation pack issued to customer?
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FEDEX arranged and tracking number sent to customer?
Translations procedures
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Spreadsheet of products passed on translation team?
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Country of destination determined?
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Customer requirements determined?
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Product samples obtained from warehouse?
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Barcodes vs product verified?
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Translation generated and approved?
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Sample Labels produced and agreed?
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Production quantities of labels produced?
Sales Ledgers procedure
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Has a sales invoice been received by accounts department?
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Have invoice details been added to the manual ledger?
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Have details been added to the HSBC on line banking system?
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Has the invoice been allocated a nominal code?
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Has the sales invoice spreadsheet been updated?
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Has the outstanding invoice chart been updated?
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Has financial summary details been updated?
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Has payment been received into HSBC?<br>
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Has sage been updated?
Purchase ledger procedures
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Has a copy of purchase orders been received from purchasing department?
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Has a supplier invoice been received?
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Have good inward received notes been cross checked with invoice from supplier?
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Have all invoices been balanced?
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Has weekly payment list been generated?
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Has payment been made to supplier?
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Have statements been cross checked with SAGE and reconciled?
