Audit
Customer Details - Name
Job Number
- Install
- Classic Service
- Q Service
- Other
If Other, Detail
Engineer Name & Tech Number
TM & Team Number
Ambassador Name
Health & Safety
- Strong Winds
- Garden
- Manual Handling
- Traffic / Parking
- Animals / Pets
- Scaffolding
- Uneven Ground
- Working at Height
- Ice / Snow / Wet
- Hazardous Substances
- Decking
- Third Party
- Failing Light
- Gas / Electric
- Strong Winds
- Garden
- Manual Handling
- Traffic / Parking
- Animals / Pets
- Scaffolding
- Uneven Ground
- Working at Height
- Ice / Snow / Wet
- Hazardous Substances
- Decking
- Third Party
- Failing Light
- Gas / Electric
Checks to complete
Any Safety Observations?
Has the dish been left in a good condition?
Is the cable secure without any unnecessary connections?
Has the cable entry been sealed on the outside with a grommet fitted inside?
Have compression F connectors been used and correctly fitted?
Has all rubbish been removed and the site left clean and tidy?
When running a data logger, is it all green?
Has the correct HDMI & Power Cable been used?
Has the RCU been tuned into the TV and any audio equipment?
Is the STB running the correct version of the software as per the Model lookup tool?
Have the settings been changed on the STB as per the SKYQ Installation Journey?
Is the Broadband active and connected to the system?
When running the Chrome app, is the system meshed with the metrics within scope?
Check the mesh tool, did the engineer use the chrome app during the install?
Has a booster been installed, is it necessary and correctly placed?
Did the customer receive a tailored showcase? what is their feedback?
Was the Q App setup?
Was the customer confident in using Sky Q?
Follow Up
Stop
Start
Continue
Engineer follow-up actions
Ambassador follow-up actions
TM follow-up actions
Summary of visit
Any Other Information
