Title Page
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Audit Name
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Customer Details - Name
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Date/Time
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Customer Details - Address
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Job Number
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Job Type
- Install
- Classic Service
- Q Service
- Other
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If Other, Detail
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Engineer Name & Tech Number
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TM & Team Number
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Ambassador Name
Health & Safety
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What INTERNAL hazards have you identified on this visit, please select from the list
- Strong Winds
- Garden
- Manual Handling
- Traffic / Parking
- Animals / Pets
- Scaffolding
- Uneven Ground
- Working at Height
- Ice / Snow / Wet
- Hazardous Substances
- Decking
- Third Party
- Failing Light
- Gas / Electric
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What EXTERNAL hazards have you identified on this visit, please select from the list
- Strong Winds
- Garden
- Manual Handling
- Traffic / Parking
- Animals / Pets
- Scaffolding
- Uneven Ground
- Working at Height
- Ice / Snow / Wet
- Hazardous Substances
- Decking
- Third Party
- Failing Light
- Gas / Electric
Checks to complete
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Any Safety Observations?
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Any relevant safety photos
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Has the dish been left in a good condition?
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Is the cable secure without any unnecessary connections?
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Has the cable entry been sealed on the outside with a grommet fitted inside?
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Have compression F connectors been used and correctly fitted?
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Has all rubbish been removed and the site left clean and tidy?
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When running a data logger, is it all green?
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Has the correct HDMI & Power Cable been used?
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Has the RCU been tuned into the TV and any audio equipment?
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Is the STB running the correct version of the software as per the Model lookup tool?
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Have the settings been changed on the STB as per the SKYQ Installation Journey?
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Is the Broadband active and connected to the system?
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When running the Chrome app, is the system meshed with the metrics within scope?
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Check the mesh tool, did the engineer use the chrome app during the install?
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Has a booster been installed, is it necessary and correctly placed?
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Did the customer receive a tailored showcase? what is their feedback?
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Was the Q App setup?
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Was the customer confident in using Sky Q?
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Any relevant photos?
Follow Up
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Stop
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Start
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Continue
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Engineer follow-up actions
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Ambassador follow-up actions
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TM follow-up actions
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Summary of visit
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Any Other Information
