Hotel Checklist

STAFF

• Security on duty well trained

  Yes

  No

  N/A

• Employees well groomed and hygienic

  Yes

  No

  N/A

• Employees wear appropriate uniform

  Yes

  No

  N/A

• REFERENCE: Employees wear appropriate uniform
  [This is an example of how you can use iAuditor to include best practice reference images in your templates to assist with inspections]

  

• Employees wear name tags

  Yes

  No

  N/A

• Employees well-trained on emergency procedures

  Yes

  No

  N/A

• Employees well-trained in process, rules, and regulations

  Yes

  No

  N/A

HOTEL ENTRANCE

• In and out gate and main porch clean

  Yes

  No

  N/A

• Hotel entrance neat and clean

  Yes

  No

  N/A

• Signages are clean

  Yes

  No

  N/A

• Building lights working and in place

  Yes

  No

  N/A

• Lobby entrance clean

  Yes

  No

  N/A

• CCTV camera clear and in good working condition

  Yes

  No

  N/A

PARKING

• Cars parked properly

  Yes

  No

  N/A

• No trash around

  Yes

  No

  N/A

• All trash bin clean and in place

  Yes

  No

  N/A

• Garbage segregated and collected

  Yes

  No

  N/A

STAFF FACILITIES

• Staffs entrance clean

  Yes

  No

  N/A

• Clean restrooms

  Yes

  No

  N/A

• Adequate lockers

  Yes

  No

  N/A

• Biometrics or employee time logs function well

  Yes

  No

  N/A

BACK OF THE HOUSE

• Clean passage or hallways

  Yes

  No

  N/A

• Hotel ambiance pleasant

  Yes

  No

  N/A

• Fire exit passage to the back of the house unobstructed

  Yes

  No

  N/A

• Service lift or baggage lift clean and in good working condition

  Yes

  No

  N/A

LOBBY

• Clean glass doors and windows

  Yes

  No

  N/A

• Clean planters

  Yes

  No

  N/A

• Public toilets clean and sanitized

  Yes

  No

  N/A

• Public toilets - tissues and hand papers in place

  Yes

  No

  N/A

• Reception counter clean and clutter free

  Yes

  No

  N/A

• Proper signage clear and visible

  Yes

  No

  N/A

CAFETERIA / RESTAURANT

• Entrance clean and unobstructed

  Yes

  No

  N/A

• Glass doors and windows smudge free

  Yes

  No

  N/A

• Floors, hallways, ceilings clean and damage free

  Yes

  No

  N/A

• Chairs and tables all set

  Yes

  No

  N/A

• Clean utensils

  Yes

  No

  N/A

• Public toilets clean and sanitized

  Yes

  No

  N/A

• Public toilets - tissues and hand papers in place

  Yes

  No

  N/A

• Food tags in place

  Yes

  No

  N/A

• Food replenishment done at regular interval

  Yes

  No

  N/A

MAIN KITCHEN

• Kitchen facilities clean

  Yes

  No

  N/A

• Staff well groomed, hygienic and in proper uniform

  Yes

  No

  N/A

SWIMMING POOL

• Glassdoor to pool smudge free and clean

  Yes

  No

  N/A

• Swimming pools has clean water

  Yes

  No

  N/A

• Pool deck clean

  Yes

  No

  N/A

• Towels are available

  Yes

  No

  N/A

• Public toilets clean and sanitized

  Yes

  No

  N/A

• Public toilets - tissues and hand papers in place

  Yes

  No

  N/A

• Public showers clean and sanitized

  Yes

  No

  N/A

• Public showers' toiletries available

  Yes

  No

  N/A

SPA

• Appealing ambiance

  Yes

  No

  N/A

• Rooms have a relaxing scent

  Yes

  No

  N/A

• Clean facilities

  Yes

  No

  N/A

GUEST'S LIFT

• Clean floor

  Yes

  No

  N/A

• Smudge-free mirror and glass

  Yes

  No

  N/A

GUEST ROOMS

• Doors working properly

  Yes

  No

  N/A

• Light switches works

  Yes

  No

  N/A

• Window glass clean and damage free

  Yes

  No

  N/A

• Drapes straight and working properly

  Yes

  No

  N/A

• Controls for air conditioning/heat work properly

  Yes

  No

  N/A

• Air conditioning filter clean

  Yes

  No

  N/A

• Lampshades clean and straight

  Yes

  No

  N/A

• Beds correctly made

  Yes

  No

  N/A

• Fluffed/even pillows

  Yes

  No

  N/A

• Bedspreads straight

  Yes

  No

  N/A

• Mattress firm

  Yes

  No

  N/A

• Bedspread free of rips and stains

  Yes

  No

  N/A

• Upholstery clean and in good condition

  Yes

  No

  N/A

• Furniture free from scratches or stains

  Yes

  No

  N/A

• Walls clean and free of cobwebs

  Yes

  No

  N/A

• Walls free from scratches and nicks

  Yes

  No

  N/A

• Luggage racks in good condition

  Yes

  No

  N/A

• Pictures and Mirrors straight

  Yes

  No

  N/A

• Telephone working

  Yes

  No

  N/A

• Clean ashtrays

  Yes

  No

  N/A

• Furniture draws slide out easily

  Yes

  No

  N/A

STAFF FEEDBACK

• Handled an issue / complaint very well

  Yes

  No

  N/A

• Please explain further

• Resolved issue with a positive outcome

  Yes

  No

  N/A

• Please explain further

RECOMMENDATIONS and OTHER COMMENTS

• Overall Rating

  ⭐⭐⭐⭐⭐

  ⭐⭐⭐⭐

  ⭐⭐⭐

  ⭐⭐

  ⭐

• Recommendations and other comments

COMPLETION

• Inspector's Full Name and Signature

  Sign