Hotel Checklist

Audit

STAFF

Security on duty well trained

Employees well groomed and hygienic

Employees wear appropriate uniform

REFERENCE: Employees wear appropriate uniform
[This is an example of how you can use iAuditor to include best practice reference images in your templates to assist with inspections]

Employees wear name tags

Employees well-trained on emergency procedures

Employees well-trained in process, rules, and regulations

HOTEL ENTRANCE

In and out gate and main porch clean

Hotel entrance neat and clean

Signages are clean

Building lights working and in place

Lobby entrance clean

CCTV camera clear and in good working condition

PARKING

Cars parked properly

No trash around

All trash bin clean and in place

Garbage segregated and collected

STAFF FACILITIES

Staffs entrance clean

Clean restrooms

Adequate lockers

Biometrics or employee time logs function well

BACK OF THE HOUSE

Clean passage or hallways

Hotel ambiance pleasant

Fire exit passage to the back of the house unobstructed

Service lift or baggage lift clean and in good working condition

LOBBY

Clean glass doors and windows

Clean planters

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Reception counter clean and clutter free

Proper signage clear and visible

CAFETERIA / RESTAURANT

Entrance clean and unobstructed

Glass doors and windows smudge free

Floors, hallways, ceilings clean and damage free

Chairs and tables all set

Clean utensils

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Food tags in place

Food replenishment done at regular interval

MAIN KITCHEN

Kitchen facilities clean

Staff well groomed, hygienic and in proper uniform

SWIMMING POOL

Glassdoor to pool smudge free and clean

Swimming pools has clean water

Pool deck clean

Towels are available

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Public showers clean and sanitized

Public showers' toiletries available

SPA

Appealing ambiance

Rooms have a relaxing scent

Clean facilities

GUEST'S LIFT

Clean floor

Smudge-free mirror and glass

GUEST ROOMS

Doors working properly

Light switches works

Window glass clean and damage free

Drapes straight and working properly

Controls for air conditioning/heat work properly

Air conditioning filter clean

Lampshades clean and straight

Beds correctly made

Fluffed/even pillows

Bedspreads straight

Mattress firm

Bedspread free of rips and stains

Upholstery clean and in good condition

Furniture free from scratches or stains

Walls clean and free of cobwebs

Walls free from scratches and nicks

Luggage racks in good condition

Pictures and Mirrors straight

Telephone working

Clean ashtrays

Furniture draws slide out easily

STAFF FEEDBACK

Handled an issue / complaint very well

RECOMMENDATIONS and OTHER COMMENTS

Overall Rating

Recommendations and other comments

COMPLETION

Inspector's Full Name and Signature

Hotel Checklist

Created by: SafetyCulture Staff | Industry: General | Downloads: 1,107

This comprehensive Hotel Checklist converted using iAuditor can be used to inspect the hotel staff and facilities. Begin the inspection by checking if your employees have undergone proper hotel training and if they are well groomed. Check if all hotel areas and facilities are clean, organized, and in good working condition. Evaluate the guest rooms and check if the mattresses are still firm and if the bedspreads are free from rips and stains. Assess how your staff handles issues or complaints. End inspections by providing your overall rating and recommendations on areas for improvement. Affix your digital signature to validate the inspection. You can use iAuditor on your mobile, tablet, or iPad and capture images that you can include on your reports.

Signup for a free iAuditor account to download and edit this checklist. It will be added to your free account and you will be able to conduct inspections from your mobile device.

Download and edit this free checklist

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Audit

STAFF

Security on duty well trained

Employees well groomed and hygienic

Employees wear appropriate uniform

REFERENCE: Employees wear appropriate uniform
[This is an example of how you can use iAuditor to include best practice reference images in your templates to assist with inspections]

Employees wear name tags

Employees well-trained on emergency procedures

Employees well-trained in process, rules, and regulations

HOTEL ENTRANCE

In and out gate and main porch clean

Hotel entrance neat and clean

Signages are clean

Building lights working and in place

Lobby entrance clean

CCTV camera clear and in good working condition

PARKING

Cars parked properly

No trash around

All trash bin clean and in place

Garbage segregated and collected

STAFF FACILITIES

Staffs entrance clean

Clean restrooms

Adequate lockers

Biometrics or employee time logs function well

BACK OF THE HOUSE

Clean passage or hallways

Hotel ambiance pleasant

Fire exit passage to the back of the house unobstructed

Service lift or baggage lift clean and in good working condition

LOBBY

Clean glass doors and windows

Clean planters

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Reception counter clean and clutter free

Proper signage clear and visible

CAFETERIA / RESTAURANT

Entrance clean and unobstructed

Glass doors and windows smudge free

Floors, hallways, ceilings clean and damage free

Chairs and tables all set

Clean utensils

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Food tags in place

Food replenishment done at regular interval

MAIN KITCHEN

Kitchen facilities clean

Staff well groomed, hygienic and in proper uniform

SWIMMING POOL

Glassdoor to pool smudge free and clean

Swimming pools has clean water

Pool deck clean

Towels are available

Public toilets clean and sanitized

Public toilets - tissues and hand papers in place

Public showers clean and sanitized

Public showers' toiletries available

SPA

Appealing ambiance

Rooms have a relaxing scent

Clean facilities

GUEST'S LIFT

Clean floor

Smudge-free mirror and glass

GUEST ROOMS

Doors working properly

Light switches works

Window glass clean and damage free

Drapes straight and working properly

Controls for air conditioning/heat work properly

Air conditioning filter clean

Lampshades clean and straight

Beds correctly made

Fluffed/even pillows

Bedspreads straight

Mattress firm

Bedspread free of rips and stains

Upholstery clean and in good condition

Furniture free from scratches or stains

Walls clean and free of cobwebs

Walls free from scratches and nicks

Luggage racks in good condition

Pictures and Mirrors straight

Telephone working

Clean ashtrays

Furniture draws slide out easily

STAFF FEEDBACK

Handled an issue / complaint very well

RECOMMENDATIONS and OTHER COMMENTS

Overall Rating

Recommendations and other comments

COMPLETION

Inspector's Full Name and Signature

Hotel Checklist

Hotel Checklist

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