Title Page
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RESIDENCE INN BY MARRIOTT
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Room Number
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Date Conducted
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Assigned Housekeeper/Cleaner
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Hotel Housekeeping Supervisor/Manager
Bedroom
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Instructions:
1. Complete this Hotel Housekeeping Checklist by answering Pass, Fail, or N/A.
2. If the answer is Fail, take action to fix/replace/supply what is needed if able then answer Pass.
3. If unable to fix/replace/supply what is needed, use the 'Action' feature to assign corrective actions/next steps.
4. Add notes and upload files such as photos and documents to provide further context on any housekeeping task. -
The doors are working properly.
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Beds are made with neat and straight bedspreads and bed sheets, as well as fluffed and even pillows.
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The bedspreads should be free of rips and stains.
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The headboard should be aligned with the wall.
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Check under the bed for any waste.
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Furniture should be free from dust, dirt, scratches and stains. It should be neat and straight.
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Check if all the drawers in cabinets are clean and slide out properly.
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Lamp shades should be straight, with the seams facing the wall.
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Drapes should open and close smoothly, and be clean. They should be left closed, with hooks in place.
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Walls should be clean and free of cobwebs, scratches, and nicks.
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Carpets and rugs should be vacuumed.
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Hangers are available and are in good condition.
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Sofa bed is open, checked and cleaned by housekeeper.
Bathroom
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Check behind the door that a clothes hook is present and no clothing is present.
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The toilet, sink, shower/bath, and floor must be cleaned and disinfected.
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Toiletries, towels, and other supplies are freshly stocked.
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Mirrors and windows should be cleaned.
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The water supply is steady and strong enough.
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The shower rod is in good working condition.
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Bathroom floor and bath tub free of hairs.
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The bathroom is free of unpleasant odors.
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The tiles are free of water spots.
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The shower and/or tub is free of grout.
General Checks
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No visible dirt, dust, etc. on the floor.
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Windows open properly and are free of cracks.
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Trash cans are emptied and sanitized.
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Check and restock minibars and in-room amenities, if applicable.
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All lights and electronics are in good working order.
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Restock coffee, tea, and other complimentary supplies, if applicable.
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Maintenance needs, issues, and damage must be documented and reported using the Actions feature in this checklist. As applicable, assign them to respective personnel.
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If there are any special instructions or notes for VIP rooms, suites, or meeting rooms, indicate them here.
Completion
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Other Comments/Next Steps
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Assigned Housekeeper/Cleaner
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Hotel Housekeeping Supervisor/Manager
