Title Page

  • Name of Establishment

  • Conducted on

  • Prepared by

Guest Room Inspection

  • Instructions:

    1. Follow this Hotel Room Inspection SOP by answering ✔ or X.
    2. If the answer is X, take action to fix/replace/supply what is needed if able then answer ✔.
    3. If unable to fix/replace/supply what is needed, use the 'action' feature to contact the responsible department/person.

Guest Room

  • Upon entering the guest room, check if:

  • Doors are working properly

  • Light switches are working

  • Windows open and close properly

  • Windows are free of cracks

  • Window glass is clean

  • Drapes are straight and working properly

  • Controls for air conditioning/heat work properly

  • Air conditioning filter clean is clean

  • Lamps are working

  • Wall lights are working

  • Lamp shades are clean and straight

  • Beds are correctly made

  • Pillows are fluffed and even

  • Bedspreads are straight

  • Mattresses are firm

  • Bedspreads are free of rips and stains

  • Upholstery is clean and in good condition

  • Furniture free from scratches or stains?

  • Walls are clean and free of cobwebs

  • Walls are free from scratches and nicks

  • Luggage racks are in good condition

  • Pictures and mirrors are straight

  • The telephone is working

  • Ashtrays are clean

  • Drawers slide out easily

  • Minimum of 6 hangers available? (3 suit 3 dress)

  • Drapes are partially closed


  • After checking the guest room, enter the bathroom and check if:

  • Toilet seat is clean on both sides

  • Shower rod is working and in good condition

  • Toilet flushes correctly

  • Bathroom is free of unpleasant odours

  • Shower curtain is clean

  • Pop up stopper is clean

  • Tiles are free of water spots

  • Shower and/or tub is free of grout

  • Fresh supply of towels available

  • No visible dirt, dust etc on the floor?

Guest Room Amenities

  • Instructions:

    1. Check if the following items are available and supply them if they are not.
    2. If unable to supply missing items, contact responsible department/person using the 'action' feature.

Marketing material

  • Guest directory

  • Report card on experience

  • Tourist brochures

  • Hotel food and drink menu


  • 1 ice bucket & poly liner

  • 1 waste basket

  • 1 memo pad with hotel pen

  • 3 glasses


  • 1 frosted oval display tray

  • 2 bars of soap (1.25 oz)

  • 1 bottle of shampoo 22ml

  • 3 bath towels

  • 3 face cloths

  • 1 bath mat

  • 1 Hairdryer

  • 2 toilet rolls


  • 1 coffee maker

  • 1 filter pack coffee

  • 1 filter pack decaffeinated

  • 1 tea bag

  • 1 condiment package

  • 1 iron

  • 1 ironing board

  • 1 fridge

  • 2 porcelain coffee cups

Guest Room Settings


  • Before leaving the guest room, make sure that:

  • Lights are off

  • Heating is set at 18 degrees or 7OF

  • Windows are closed

  • Television is off with remotes out


  • Before leaving the bathroom, make sure that:

  • Sinks are off

  • Drain plugs are open

  • Shower curtain is centered

  • Shower head is pointing towards the wall

  • Toilet lid is down

  • Bathroom door is open

  • Lights are off

  • Signature of housekeeper/cleaner

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.