HOUSEKEEPING AUDIT - AEGIS AGED CARE GROUP

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

Inspection Details

• Facility Manager

• Email

• Date of Last Aegis Internal Audit

  Date

General Requirements

• % of Staff Mandatory Training Completed - ie: Manual handlind and Fire ( annual ) chemical safety ( 2 yearly )

• Details of Training not completed:

• Do you have a Senior Cleaner in place?

  Yes

  No

  N/A

• Name

Communication

• Evidence of Facility Staff Meeting Minutes - Qtr

  Yes

  No

  N/A

• Date of Last Meeting

  Date

• Evidence of Facility Resident Meeting Minutes - Qtr.

  Yes

  No

  N/A

• Date of Last Meeting

  Date

• Memo system in place to communicate important information to staff?

  Yes

  No

  N/A

• Evidence of Resident Satisfaction Survey - annually

  Yes

  No

  N/A

• Date of Last Survey

  Date

• % above Satisfactory

Supplier Records

• Evidence of Fire Protection Certificate of Compliance

  Yes

  No

  N/A

• Select Certificate Type;

  Detection System

  Portable Fire Equipment

• Expiry Date of Certificate

  Date

• Select Certificate Type;

  Detection System

  Portable Fire Equipment

• Expiry Date of Certificate

  Date

Records

• Weekly Cleaning Schedule Records are Completed

  Yes

  No

  N/A

• Weekly Cleaning Audits are completed

  Yes

  No

  N/A

• Vacant Room Clean Records are completed

  Yes

  No

  N/A

• Maintenance logbook jobs are completed in a timely manner?

  Yes

  No

  N/A

• Record details

• Electrical tagging of items are within date code?

  Yes

  No

  N/A

• Record details

• Fire Service Equipment tagged and within date code?

  Yes

  No

  N/A

• Record details

• MSDS records are in place; SharePoint, Main nurses station & Main Chemical Storage Room

  Yes

  No

  N/A

• All up to date?

Admin / Reception / Foyer

• Admin Staff are wearing an Aegis uniform with name badge?

  Yes

  No

  N/A

• Signage is displayed as per Aegis Signage policy?

  Yes

  No

  N/A

• Reception area is neat and welcoming? <br>Sign in book, Aegis brochures and Department of Health and Ageing brochures are displayed?

  Yes

  No

  N/A

• Are floors clean in general? (daily clean)

  Yes

  No

  N/A

• Is the area free from stains, or long term dirt/marks, with evidence of regular scrubbing/extraction cleaning?

  Yes

  No

  N/A

• Is the front door glass and windows clean with no visible marks ?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repaired?

  Yes

  No

  N/A

• Picture frames, window ledges, shelving etc. are dust free and clean?

  Yes

  No

  N/A

• Walls are clean and unmarked?

  Yes

  No

  N/A

• Chairs are clean, vacuumed and stain free?

  Yes

  No

  N/A

• Area is odour free?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Common Areas / Corridors

• Common Area / Corridor

Common Area / Corridor

• Wing name and location

• Floor coverings are clean in general? (daily clean)

  Yes

  No

  N/A

• Is the area free from stains, or long term dirt/marks, with evidence of regular scrubbing/extraction cleaning?

  Yes

  No

  N/A

• Area is odour free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repair?

  Yes

  No

  N/A

• Picture frames, window ledges, shelving, light fittings and air vents are dust free and clean?

  Yes

  No

  N/A

• Furniture is clean, vacuumed and stain free?

  Yes

  No

  N/A

• Hand basin is clean with hand wash and paper towels? Bin is clean and lined?

  Yes

  No

  N/A

• Water coolers are clean and bottles are emptied?

  Yes

  No

  N/A

• Signage is displayed as per Aegis Signage policy?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Dining Rooms

Dining Room

• Dining room name and location

• Is the area free from stains, or long term dirt/marks, with evidence of regular scrubbing/extraction cleaning?

  Yes

  No

  N/A

• Area is odour free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repaire?

  Yes

  No

  N/A

• Picture frames, window ledges, shelving, light fittings and air vents are dust free and clean?

  Yes

  No

  N/A

• Furniture is clean and stain free?

  Yes

  No

  N/A

• Signage is displayed as per Aegis Signage policy?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Lounge Areas

• Lounge Area

Lounge Room

• Lounge Wing and Location

• General comment on Housekeeping
  

• Is the area free from stains, or long term dirt/marks, with evidence of regular scrubbing/extraction cleaning?

  Yes

  No

  N/A

• Area is odour free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Picture frames, window ledges, shelving, light fittings and air vents are dust free and clean?

  Yes

  No

  N/A

• Furniture is clean, vacuumed and stain free?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repaired?

  Yes

  No

  N/A

• Signage is displayed as per Aegis Signage Policy; template, font, logo, created date, laminated, no visible fixings?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Resident Room

Resident Room

• Wing and Room No

• Floor coverings (Flotex, Carpet, Vinyl, Tiles) clean and stain free?

  Yes

  No

  N/A

• Room is odour free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repair?

  Yes

  No

  N/A

• Picture frames and light fittings are dust free and clean?

  Yes

  No

  N/A

• Furniture is clean, stain/dust free and in good condition and placed in orderly manner?

  Yes

  No

  N/A

• Shelving, ledges and window frames are dust free?

  Yes

  No

  N/A

• Resident fridge is clean inside/outside and food items are within date code?

  Yes

  No

  N/A

• Internal windows are clean?

  Yes

  No

  N/A

• Bins are clean, not over flowing and garbage bag lined?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

• Bathroom Type

  Select En suite Common Bathroom

  • En suite
  • Common Bathroom

• Bathroom no or Location

• Bathroom floor is clean and stain free?

  Yes

  No

  N/A

• Bathroom walls, doors & skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Air vents are clean and dust free?

  Yes

  No

  N/A

• Toilet is clean and stain free?

  Yes

  No

  N/A

• Behind the toilet, toilet base and tank is clean ?

  Yes

  No

  N/A

• Bathroom basin is clean, hand soap is available and paper towels are available?

  Yes

  No

  N/A

• Shower tiles are clean and stain free including the grout?

  Yes

  No

  N/A

• Shower head is clean and in good condition?

  Yes

  No

  N/A

• Shower curtains are clean and in good condition ?

  Yes

  No

  N/A

• No leaking tapware?

  No

  Yes

• General good housekeeping practices observed? (No visible OSH risk items)

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Common Bathroom / Toilet

Common Bathroom / Toilet

• Name of the wing and Location

• Floor Tiles clean and stain free?

  Yes

  No

  N/A

• Room is odour free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Shelving, ledges and window frames are dust free?

  Yes

  No

  N/A

• Internal windows are clean?

  Yes

  No

  N/A

• Bins are clean, not over flowing and garbage bag lined?

  Yes

  No

  N/A

• Light fittings are dust free, clean and in working order?

  Yes

  No

  N/A

• Air vents are dust free and clean?

  Yes

  No

  N/A

• Bathroom basin is clean, hand soap is available and paper towels are available?

  Yes

  No

  N/A

• Toilet is clean and stain free?

  Yes

  No

  N/A

• Shower tiles are clean and stain free including the grout?

  Yes

  No

  N/A

• Shower head is clean and in good condition?

  Yes

  No

  N/A

• No leaking tapware?

  No

  Yes

• General good housekeeping practices observed? (No visible OSH risk items)

  Yes

  No

  N/A

• Signage is displayed as per Aegis Signage Policy; template, font, logo, created date, laminated, no visible fixings?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Staff Room

• Floor coverings (Vinyl, Tiles) clean and stain free?

  Yes

  No

  N/A

• Fridge is clean inside and out, frost free and food safe?

  Yes

  No

  N/A

• Sink is clean with hand wash and paper towels?

  Yes

  No

  N/A

• Bins are clean, not over flowing and garbage bag lined?

  Yes

  No

  N/A

• Dining tables and chairs are clean, stain/dust free and in good condition?

  Yes

  No

  N/A

• Picture frames, light fittings and air vents are dust free and clean?

  Yes

  No

  N/A

• Shelving, ledges and window frames are dust free?

  Yes

  No

  N/A

• Wall surfaces / skirting boards are clean and unmarked?

  Yes

  No

  N/A

• Internal windows are clean?

  Yes

  No

  N/A

• Curtains/blinds are clean, dust free and in good repair?

  Yes

  No

  N/A

• General good housekeeping practices observed?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

• General comments.

  Yes

  No

  N/A

Cleaners Room and Equipment

• Cleaners Trolley

Trolley

• Name of the cleaner

• Name of Wing

• The staff is wearing an Aegis uniform with name badge?

  Yes

  No

  N/A

• Is the facility Microfibre based ?

  Yes

  No

  N/A

• Cleaning trolley is set up correctly for Microfibre cleaning?

  Yes

  No

  N/A

• Only clean water, Crew, Creme R7 & PerDiem are stored in the trolley ?

  Yes

  No

  N/A

• Microfibre mops are stored correctly on trolley with cross contamination in mind? (RED up, BLUE down)

  Yes

  No

  N/A

• Correct colour coded mops and cloths are used for correct areas?

  Yes

  No

  N/A

• No chemicals left on top of trolley unattended?

  Yes

  No

  N/A

• Is chemical compartment locked when unattended? (without key in lock)

  Yes

  No

  N/A

• Cleaning Schedule record is on the trolley and filled out during shift?

  Yes

  No

  N/A

• Do Cleaning staff know they have access to Aegis SharePoint?

  Yes

  No

  N/A

• Details of System for Access;

• Do cleaning staff have their own Cleaners Handbook?

  Yes

  No

  N/A

• Has cleaner had sufficient training on all equipment?

  Yes

  No

  N/A

• Who provided training?

• Does cleaner know nearest emergency exit and muster point?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No
Cleaner's Room

• Wing

• Cleaner

• Cleaning equipment are cleaned and in good condition?

  Yes

  No

  N/A

• Equipment electrical cords are in good condition and tagged?

  Yes

  No

  N/A

• Room is clean, neat and hazard free?

  Yes

  No

  N/A

• Minimal chemicals only are stored within cleaners room?

  Yes

  No

  N/A

• Chemicals are all labelled?

  Yes

  No

  N/A

• Only Aegis approved chemicals are used?

  Yes

  No

  N/A

• Cleaners room is locked when not attended?

  Yes

  No

  N/A

• Maintenance requirements or any additional information

  Yes

  No

Laundry

• Laundry Room

Laundry

• Area is odour free?

  Yes

  No

  N/A

• Laundry room layout has a clean and dirty area?

  Yes

  No

  N/A

• Room is clean, neat and hazard free?

  Yes

  No

  N/A

• Dirty linen bags are stored correctly on trolleys?

  Yes

  No

  N/A

• Chemicals are placed within the locked compartment or the room is lockable?

  Yes

  No

  N/A

• Chemicals are all labelled?

  Yes

  No

  N/A

• Laundry equipment is clean?

  Yes

  No

  N/A

• Cleaning equipment are in good condition?

  Yes

  No

  N/A

• Electrical cords are in good condition and tagged?

  Yes

  No

  N/A

• How often are curtains to be washed?

  Never

  6 monthly

  As Needed

• Ask curtain care instructions and answer is correct.

  Yes

  No

  N/A

• Dryer filters are lint free and cleaned daily?

  Yes

  No

  N/A

• Laundry Cleaning Schedule Records are completed

  Yes

  No

  N/A

• Resident Lost Clothing system in place and organised?

  Yes

  No

  N/A

• Is the Lost Property Form completed correctly and feedback is given to the residents or family member?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

Health and Hygiene

• The facility has warm running water to wash hands through single spout, single use towels (or air dryer) and soap ?

  Yes

  No

  N/A

• Ask the cleaning staff when do they wash their hands and the answer they say is correct ?

  Yes

  No

  N/A

• Cleaning and Laundry staff should wash hands before commencing/recommencing work and after using the toilet, coughing, sneezing, smoking, handling cleaning equipment, after/before tasks etc.

• Cleaning and Laundry staff understand the risk of Viral Gastro-enteritis within the workplace (vomiting, gastro); facility has system in place for staff to report illness ?

  Yes

  No

  N/A

• Does the staff member know what they should do if feeling ill with gastro and/or vomiting before work and/or at work?

  Yes

  No

  N/A

• Ask a cleaning staff member how they would carry out their duties within an Outbreak and if they understand the risk of outbreak fully ?

  Yes

  No

  N/A

Chemical Storage Room

• General design and construction of premises appropriate

  Yes

  No

  N/A

• Premise has adequate storage facilities for storage of chemicals

  Yes

  No

  N/A

• Premises has sufficient lighting

  Yes

  No

  N/A

• Floors are able to be effectively cleaned

  Yes

  No

  N/A

• Walls and ceilings are able to be effectively cleaned

  Yes

  No

  N/A

• Adequate ventilation provided within the room

  Yes

  No

  N/A

• MSDS Register is available within the room and is it up to date ?

  Yes

  No

  N/A

• PPE kit available in the room?

  Yes

  No

  N/A

• Chemical room is lockable and locked when not attended?

  Yes

  No

  N/A

• Fire extinguisher is located close by and serviced in date?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

Maintenance Room

• Room has adequate storage facilities for items?

  Yes

  No

  N/A

• Room has sufficient lighting?

  Yes

  No

  N/A

• Floors are able to be effectively cleaned?

  Yes

  No

  N/A

• Adequate ventilation provided within the room?

  Yes

  No

  N/A

• Room is clean, neat and hazard free?

  Yes

  No

  N/A

• PPE kit available in the room?

  Yes

  No

  N/A

• MSDS Register is available within the room?

  Yes

  No

  N/A

• Maintenance Schedule completed?

  Yes

  No

  N/A

• Maintenance room is locked when not attended?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

Waste Management

• Waste area has adequate storage facilities for number of bins?

  Yes

  No

  N/A

• Floors are able to be effectively cleaned?

  Yes

  No

  N/A

• Adequate ventilation provided within the room?

  Yes

  No

  N/A

• Room is clean, neat and hazard free?

  Yes

  No

  N/A

• Have waste bins been kept clean by regular washing?

  Yes

  No

  N/A

• Area is odour free?

  Yes

  No

  N/A

• Waste bins are numbered?

  Yes

  No

  N/A

• Waste bins are filled before another is used?

  Yes

  No

  N/A

• Correct bins are used for appropriate waste?

  Yes

  No

  N/A

• Cardboard boxes are flattened before placing in bin?

  Yes

  No

  N/A

• Maintenance requirements or any Additional information

  Yes

  No

Animal and Pests

• Practical measures to eradicate and prevent harbourage of pests used (eg good housekeeping, no stock stored on floors, not over stocked, pest controller)

  Yes

  No

  N/A

• No signs of insect infestation or rodent activity in premises

  Yes

  No

  N/A

• Additional information

  Yes

  No

Additional Information

• Photos of other items

  Media

• Additional Notes/Comments

• Re-inspection Required

  Yes

  No

  N/A

• Time before next inspection

  Week

  Fortnight

  1 Month

  3 Months

  6 Months

• DECLARATION: I have read this report and understand the contents

• Facility Manager signature

  Sign

• Central Office signature

  Sign

• NOTE: assessment report contains findings from date/time of inspection only

Contact Details

• Aegis Aged Care Group

• Address: 90 Goodwood Pde Burswood Perth WA 6103

• Telephone: (08) 6254 8200

• Fax: (08) 6254 8299

• Email: operations@aegiscare.com.au

• Web: www.aegiscare.com.au
  
  
  www.aegiscare.com.au

• ABN: 97 377 986 723