HPP SECURITY PROTECTION CLIENT SATISFACTION SURVEY

• Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Are you happy with the timekeeping of HPP Security ?

• Result:

  5

  4

  3

  2

  1

2. Are you happy with the presentation/Grooming of HPP Security?

• Result:

  5

  4

  3

  2

  1

• Action if applicable

3. Does HPP Security act in a manner, which promotes the company in a positive light?

• Result:

  5

  4

  3

  2

  1

• undefined

4. Are you satisfied with the manner HPP Security fulfils their duties?

• Result:

  5

  4

  3

  2

  1

• undefined

5. Are you happy with the way HPP Security Management deals with enquiries, requests and problems

• Result:

  5

  4

  3

  2

  1

• undefined

6. Are you satisfied with the frequency and effectiveness of the management visits ?

• Result:

  5

  4

  3

  2

  1

• undefined

7. Are you happy with the overall service, which HPP Security are currently supplying

• Result:

  5

  4

  3

  2

  1

• undefined

9. Would you recommend HPP Security to another client

• Result:

  5

  4

  3

  2

  1

• Action if applicable

SURVEY TOTAL SCORE /80

• Total

Sign Off

• Manager's Signature

  Sign

• Auditor's Signature

  Sign

CORRECTIVE ACTION REQUEST

• Observations Raised

• Details of non-conformity

• Proposed corrective action

• Verification of corrective action