Intro

  • Document Number

  • Staff Name

  • Group

  • Department

  • Conducted on

  • Prepared by

  • Designated Depot

Day 1 Contract/Policies/Documents

  • Received And Read A Copy Of The Health, Safety And Welfare Policy & Statement?

  • Understand Personal Responsibilities With Regard To The Health & Safety Policies

  • Employee Handbook issued?

  • Customer Waiver explained?

  • Understand Company Smoking Policy including the '5 metre rule' ?

  • Read and Understood The Risk Assessments Provided?

Management To Complete On Day 1

  • Fuel Cards To Be Ordered When Offer Letter Accepted/New Starter Turns Up

  • Email Fleet To Arrange An Allocation/Registration/Availability Of Fleet vehicle Upon Day 5 Completion

  • Driver Added To Davis/Apex/Skyline

Day 1 (Training Video's)

Latchingdon Site Tour

  • Site Tour Completed (Facilities + Building Layout, Fire Escapes, Smoking Area's)

  • Introduced to Control Staff And Control Room

  • Headshot taken for ID Badges

Induction Training Videos

  • Watched Life On The Edge Training Video And Completed Quiz TT01?

  • Watched Health & Safety Training Video And Completed Health And Safety Quiz?

  • Watched Fire Safety Training Video And Completed Fire Safety Quiz?

  • Watched Manual Handling Training Video And Completed Manual Handling Quiz?

  • Watched GDPR Training Video And Completed GDPR Quiz?

Job Role And Management Structure Explained

  • Job Duties And Responsibilities Explained And Understood?

  • Management Structure And Reporting Lines Explained?

  • Health and safety ( I.V.R 1 ) - Lone Working Safety - Adverse weather conditions - Working at height - Dynamic Risk Assessments - Customer Service

Day 1 Summary

  • Day One Comments/Feedback?

  • Drivers Signature

  • Assessors Signature

Day Two

  • Day 2 Further Training In House At Latchingdon

Driver Admin/Introduction

  • Greet Driver Admin (Kirstin) - Uniform/Time Sheets/Rota's Issued/Obtained

Introduction To Equipment And IVR Standards

  • Compliance and Guidelines For Safe Working Practices + PowerPoint Presentations (SWL/L.O.L.E.R/P.U.W.E.R/C.O.S.H.H/R.I.D.D.O.R/PAS43)

  • Basic Loading To An IVR Standard And Safe Use Of Equipment

  • Competition Of TT02 Quiz

Introduction To PDA Use

  • Introduction To Apex On PDA And How Jobs/Messages Are Sent And Recieved

  • Explanation Surrounding The Importance Of Roadside Condition Reports

  • Explanation Surrounding The Importance Of Customer Waivers And Obtaining Signatures

  • Explanation Surrounding The Importance Of Marking Damage Down On The 'Vehicle Damage Hedgehog'

  • Load A Test Job To Show What Vehicle Images And Sequencing Is Required

  • Show Vehicle Check Templates/How To Access

  • Log Out Procedure Handbook Issued And Explained?

  • Explanation Of Apex From A Controllers Point Of View (Open Apex Up And Explain Tracking Map/On Routing/At Scene/Clear/Complete)

Day 2 Summary?

  • Comments/Feedback Day 2?

  • Drivers Signature

  • Assessors Signature

Day Three

  • Live Work With Current Employee

PDA Use, Site Visit's, Loading/Unloading

  • Comments/Feedback?

  • Trainee To Sign When Completed First Shadowing Day

Day Four

  • Live Work With Current Employee

Driving Recovery Vehicle, PDA Use, Loading/Unloading

  • Comments/Feedback?

  • Trainee To Sign When Completed Second Shadowing Day

  • Training Manager To Sign Off Completion Of Two Days Shadowing

Day Five (Part 1)

  • Specialist Recovery Methods And Equipment

Training Ground At Wenham

  • Roll Over + RTC/Ditched/Off-Road Winching Methods and Safe Guidance On Recovering

  • Use Of Snatch Block (Side Winching/Back Winching/Mechanical Advantage)

  • Use of Skates/Slipperies For Vehicles Which Do Not Roll/Damaged Components

  • Motorcycle Loading And How to Secure/Strap Down Accordingly

  • Break Away Strap (For Towing Eye Use) When Used On Prestige and Aluminium Wishbones

  • Understand Actions Required In The Event Of A Spillage? (Use Of Spill Granules And How To Stock/Request)

Mechanical + Electrical Training

  • Correct Use Of A Jump Pack

  • Correct Use Of Jacking Equipment/Axle Stands

  • Shift Lock Override + Electronic Hand Brake Override Function's

  • How To Load A Locked Down Vehicle (No Keys/Steering Lock On/Locked vehicle)

  • Powering up EV/Hybrid Vehicles And Correct Loading Methods

Roadside Technician Training Section

  • Use Of Jump Pack And Alternator Testing

  • Use Of Battery Tester

  • Use Of OBD Reader

  • Use and Demonstration Of Lock Out Kit

  • General Fuse/Relay/Diagnostics Training

  • Use Of Straight Bar/Tow Pole For Emergency Use

  • Use Of RDT/VRS Recovery Trailer

Day Five (Part 2)

  • How To Perform A vehicle Check And The Importance Surrounding Carrying One Out

  • Demonstration On Apex Of How To Carry Out A Vehicle Daily Inspection And Report Defects Correctly

  • When To Report A Defect + Process For Reporting When Starting Shift/On Shift

  • Understand Reasons For Maintaining A Tidy Vehicle?

  • Vehicle Familiarisation (For Fleet Vehicle Issued)

  • Location Of First Aid Kits + Fire Extinguishers In Fleet Vehicles And When To Use Them

  • How To Report An Incident (RTC or Damage To Customers Vehicle)

  • Explained Procedures For Dealing With Common Causes Of Accidents, E.G. Trips, Slips, Near Misses ETC (Incident Reporting)

  • Correct Use And Understanding Of Tachograph Regulations

Day 5 Summary

  • Day Five Comments/Feedback?

  • Drivers Signature

  • Assessors Signature

Management To Complete On Day 5

  • Issue Required Equipment And Filled A QD137 Form/Updated Spreadsheet/Driver List

  • Issued Fuel Card

  • Issued PDA And Driver Signed For

New Driver Training Sign Off

Overall Training Summary

  • Driver Training final result

Additional Training Required?

  • Trainers Feedback (Strengths, Area's For Consideration/Development)

  • Trainee's Feedback And Thoughts

Driver Signature

  • I confirm that I have understood all the training provided and my responsibilities in my job role.

  • Drivers Signature

Management Signature

  • Training Manager To Sign Off Driver For Job Role

  • Assessors Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.