Customer Information

  • Number of Customers Handled by BA Staff:

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

  • Airline Code/Aircraft Types/Transits per week/scheduled maintenance checks

Previous Assessments/Audits

  • Review the previous 3 BA assessments (ASA & Quality) and the previous 3 External audits (Customer & Regulator) to establish that all Non Conformances are fully closed and there are not any not repeat findings this assessment

  • BA Audit/Assessment Date/Reference/Comments

  • BA Audit/Assessment Date/Reference/Comments

  • BA Audit/Assessment Date/Reference/Comments

  • External Audits (Regulator/Customer) Date/Reference/Comments

  • External Audits (Regulator/Customer) Date/Reference/Comments

  • External Audits (Regulator/Customer) Date/Reference/Comments

Section 6 - Station Overview

  • Yes - Compliant No - Non Compliant & X50 raised

  • SO 1 145.A.80 DIR10201350: Check both the Worldwide Line Maintenance listing and the EASA Worldwide Line Maintenance listing in BA's UK CAA MOE, (DIR 10201350 PT00 and PT01). Ensure the aircraft type, scope of work and details of the location summary is accurate including the FAA/TCCA approved stations marked with an asterisk for identification purposes. Any changes required, contact the Quality Department.

  • SO 2 145.A.65 MA-LM-0-1-WI.15: Was the last ASA conducted iaw with Line maintenance MA-LM-0-1-WI.15

  • SO 3 145.A.30 MA-LM-0-1-WI.16 MA-LM-0-1-WI.34 : Examine the manpower plan, is it adequate to support the Scope of work and do the resources available match the plan? Does the plan comply with WTL?

  • SO 4 145.A.48 MA-FI-1-1-1-2: Does the station comply with the Station Handover procedure MA-FI-1-1-1-2 and is there evidence that the MA X757 Airworthiness Handover form is in use.

  • SO 5 145.A.65 MA-LM-0-1-WI.16: Is there a non airworthiness handover process or shift handover, is it effective and documented?

  • SO 6 145.A.65 LM-0-1-WI.6: Is there a method for capturing OPDEF information prior to A/c arrival and is a call out register in place I.A.W MA-LM-0-1-WI.6

  • SO 7 145.A.65 MA-LM-0-1-WI.22: Are Local station Instructions in use? If so ensure they are raised on X667 and do not contravene existing Tech, Health, safety procedures or laws?

  • SO 8 145.A.65 MA-LM-0-1-WI.23: A/C delays should be communicated by EWS or email is there a system in place to facilitate timely communication of delays? When ADD's are raised or cleared is there evidence to support comms with Maintrol?

  • SO 9 145.A.65 MA-LM-0-1-WI.6: Check the information contained on the Airfield portal is complete and accurate.

Section 7 - Facilities

  • Yes - Compliant No - Non Compliant & X50 raised

  • FC 1 145.A.25 HS-A4 : Review the facilities available, are they adequate in terms of noise, lighting, temperature, dust and contamination? Is there adequate protection from the weather? Are they secure and accessible by authorised staff only?

  • FC 2 145.A.25 MA-LM-0-2-WI.1: Are storage facilities at the Line Station compliant with the requirements detailed in MA-LM-0-2-WI.1?

  • FC 3 145.A.65 HS-A1-WI.3: Is the health and Safety Monthly Work Place Inspection being carried out and are any faults raised being reported in AIR

Section 8 - Maintenance Personnel On Station

  • Yes - Compliant No - Non Compliant & X50 raised

  • MP 1 145.A.30 QU-APP-AMQ Requirements: Sample an Engineer, review Authorisations held on SAP PA20 screen, Licence expiry, mandatory training, competency assessment and continuation training vadility.

  • MP 2 145.A.35 QU-APP-EXPERIENCE LOG: Sample an Engineers PER book for recency on type held (6 months in 2 years)

  • MP 3 145.A.65 MA-70-0050: Sample staff on how to report a lost tool

  • MP 4 145.A.35 QU-APP-EXPERIENCE LOG: Review the sampled Engineers Read and Sign compliance

  • MP 5 145.A.35 QU-APP-AMQ SCOPE: Sample certifying staff are able to identify authorisations scope and limitations ref 145.A.35

  • MP 6 145.A.35 QU-APP-AMQ SCOPE: Review a recent AMM task completed by the sampled Engineer for AMM Reference or Document references, completion standards and confirm work carried out is within his scope

Section 9 - Materials, Tools & Equipment

  • Yes - Compliant No - Non Compliant & X50 raised

  • MTE 1 145.A.40 MA-LM-0-2-WI.1: Are Components, materials, tools and equipment stored iaw MA-LM-0-2-WI.1?

  • MTE 2 145.A.40 MA-LM-0-2-WI.1: Does the station have the required files and registers detailed in MA-LM-0-2-WI.1. Sample accuracy.

  • MTE 4 145.A.40 MA-LM-0-2-WI.1: Review Stock in transit EWS transaction MB5T, raise a non-conformance for any item in transit for more than 60days

  • MTE 5 145.A.40 MA-LM-0-2-WI.1: Conduct a check in EWS for expired items, transaction MB5N. Raise an NC for any expired items.

  • MTE 6 145.A.40 MA-LM-0-2-WI.1: Consider the materials held on station and make an appropriately sized sample, looking at documentation, storage conditions, quantity, shelf life, EWS location and records.

  • MTE 7 145.A.40 MA-LM-0-2-WI.1: Are tools and spares adequate for scope of work detailed in Q6? Ref QSM145.A.40

  • MTE 8 145.A.40 MA-LM-0-2-WI.28: Is there an effective method of control of the tools held on station in line with the requirements detailed in MA-LM-0-2-WI.28? Is the Line Station Tooling control sheet in use MA-X780?

  • MTE 9 145.A.40 MA-LM-0-2-WI.1: Consider the amount of tools held and make an appropriately sized sample, looking at documentation, storage conditions, quantity, shelf life, EWS location and records.

  • MTE 10 145.A.40 MA-LM-0-2-WI.1: If Tools are calibrated locally check listing of approved organisations providing calibration in BA's MOE, Section 5.2.5. Ensure calibration companies used by the line station are listed and the scope of work is accurate. Also ensure EWS records for locally calibrated tools are being updated. If this is not applicable to the line station, enter "N/A"

  • MTE 11 145.A.40 MA-LM-0-2-WI.1: If the Station locally sources materials please enurse adequate records are held, submission are made for EWS updates and batch number release.

  • MTE 12 145.A.40 MA-LM-0-3-WI.8: Ensure that BA ground equipment is maintained and inspected. MA-LM-0-3-WI.8

Section 10 - Maintenance Records - Carry out a sample check of the Maintenance records held on station paying particular attention to the questions below. If one off errors are identified and it is noted that the Engineer has made subsequent entries without error then there is no requirement to raise a finding.

  • Yes - Compliant No - Non Compliant & X50 raised

  • MR 1 145.A.55 MA-LM-0-1-WI.26: Are the station copies of the Technical and Cabin log retained and stored correctly ref MA-LM-0-1-WI.26?

  • MR 2 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Is there sufficient reference to maintenance data?

  • MR 3 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Is the defect code being entered and is it correct?

  • MR 4 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Are ADD's correctly coded, raised and reassessed?

  • MR 5 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Has the Technical Log been certified by an appropriately authorised Engineer?

  • MR 6 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Where entries have been made by an Engineer does the "Raised Box" have an approval number in it?

  • MR 7 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Has the date been formatted correctly?

  • MR 8 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Is the entry legible?

  • MR 9 145.A.50 CAMO-Aircraft Log User A/C Maint User Guide QU-X95: Has the sequence number been annotated in the appropriate box?

Section 11 Quality procedures

  • Yes - Compliant No - Non Compliant & X50 raised

  • QP 1 145.A.55 MA-LM-0-1-WI.12: Ensure there is access to Maintenance data and procedures. Ie: Engineering Docunet, Vistair, E-Manuals and AIR

  • QP 2 145.A.60 QU-INCIDENT REPORTING: Sample AIR knowledge and review reports relating to the Station.

  • QP 3 145.a.30 QU-APP-SEA: Sample understanding and use of Single Event authorisations

  • QP 4 145.A.55 MA-LM-0-1-WI.12: Are IT systems and equipment adequate, providing the infrastructure to gain access to the required BA systems and print the necessary documentation.

Section 12 - Customers Handled by British Airways (Mark as N/A if no customers handled)

  • Yes - Compliant No - Non Compliant & X50 raised

  • CH 1 145.A.55 DIR10201350: Check Engineering Organisation Policy manuals for Approval certificates, ATP10863 for NAA supplements and BA's UK CAA MOE Worldwide Line Maintenance listing DIR10201350 for accuracy

  • CH 2 145.A.55 MA-LM-0-1-WI.12: Are IT systems and equipment adequate, providing the infrastructure to gain access to Customers Maintenance data, procedures and systems.

  • CH 3 145.A.45 QU-APP-CUSTOMER AM: Check Customer(s) technical procedures training has been provided, sample effectiveness, understanding and confirm it has been recorded on station. Ensure for any customer that requires recurrent training that theses requirements are being met.

  • CH 4 145.A.45 QU-APP-CUSTOMER AM: Sample station compliance with customer's read and sign requirements

  • CH 5 145.A.45 MA-LM-0-2-WI.1: Ensure customer's spares are segregated, stored and manage I.A.W British Airways and customers procedures

  • CH 6 145.A.45 X825: For each Customer ensure signed copies of the SGHA are held on station and that services provided are I.A.W the contract

  • CH 7 145.A.45 QU-INCIDENT REPORTING: Ensure customer and NAA incident reporting procedure are complied with.

  • CH 8 145.A.45 MA-LM-0-2-WI.1: If the station hold customer tooling and equipment check for compliance with customer procedures and that adequate methods of control are in place.

  • CH 9 145.A.45 MA-LM-0-1-WI.26: Sample customer tech log storage, retention and completion standards.

  • CH 10 145.A.45 MA-LM-0-1-WI.34: Review Staff List of Customer authorisations held and confirm sufficient authorised staff are available to meet the contractual obligations

  • CH 11 145.A.45 QU-APP-CUSTOMER AM: Does the customer have any specific requirements regarding staff authorisation list and if so are these being met?

Section 13 - Sub contracted maintenance organisations. This section applies to contracted maintenance organisation certifying under the BA Part 145 approval.

  • Yes - Compliant No - Non Compliant & X50 raised

  • SC 1 145.A.75 DIR10201350: Check subcontracted line maintenance organisation listing in BA's UK CAA MOE Worldwide Line Maintenance listing DIR10201350 PT00. Ensure subcontractors used by the line station are listed and the scope of work is accurate. Any changes required, contact the Quality Department. If subcontractors are not applicable to the line station, enter "N/A"

  • SC 3 145.A.45 MA-LM-0-1-WI.2: Review the contract in place, ensure it is signed and details services provided.

  • SC 4 145.A.45 MA-LM-0-1-WI.2: Ensure compliance with Line maintenance Procedure Agency Mechanic Support MA-LM-0-1-WI.2

Section 14 - A/C Taxi Approval. Complete this section if Engineers Taxi A/C

  • Yes - Compliant No - Non Compliant & X50 raised

  • TA 1 145.A.65 QU-APP-TAXIING: Ensure the Station staff hold the relevant approval in SAP, as per QU-APP-TAXING

  • TA 2 145.A.65 QU-APP-TAXIING: Sample Station Staff with Taxi approval have a valid A/C Taxi approval certificate and record card QU-X836. ref QU-APP-TAXIING

  • TA 3 145.A.65 QU-APP-TAXIING: Review the Daily record kept on station

Section 15 - De-icing Operations. Complete this section if the station is classified as a cold weather station.

  • Yes - Compliant No - Non Compliant & X50 raised

  • DO 1 MA-LM-0-1-WI.16 GOM - Section 9: Determine the level of responsibility Engineer and Station have and ensure compliance with the GOM - ADAM.

  • DO 2 MA-LM-0-1-WI.16 GOM - Section 9: Check Winterise training is complete for those it is deemed necessary.

Section 16 - Turnround Observation. This section is applicable when there is engineering involvement during the turn or when time permits.

  • Yes - Compliant No - Non Compliant & X50 raised

  • TO 1 GOM Sec B 3, 4, 6, 9 and Sec C MA-LM-0-1-WI.10: Observe the turnround paying particular attention to Engineering activities. Consider the Fuelling operation, pushback, tech log completion, transit and or Daily Inspections, standards of PPE and interaction between suppliers. Were the activities observed meeting the required standard

Section 17 - FAA Special conditions. This section must be completed if the station holds FAA approval.

  • Yes - Compliant No - Non Compliant & X50 raised

  • FAA 1 145.A.65 MA-LM-0-1-WI.8: Is an accurate QU-624 held on station for each FAA Customer airline?

  • FAA 2 145.A.65 MA-LM-0-1-WI.8: Are FAA Ops Specs endorsed with the correct level of authorisation?

  • FAA 3 145.A.65 MA-LM-0-1-WI.8: Ensure FAA mandatory Training on Ascend is complete for those with FAA customer authorisations.

  • FAA 4 145.A.65 MA-LM-0-1-WI.8: Review A/C Types operating at the station and ensure that any listed on Op Specs are within recenecy requirements.

  • FAA 5 145.A.65 MA-LM-0-1-WI.8: If the customer requires Engineers to hold RII authorisations review the staff list of customer authorisations held ensuring this detail is captured and accurate.

Section 18 - Dangerous Goods

  • Yes - Compliant No - Non Compliant & X50 raised

  • DG 1 145.A.45 MA-LM-0-2-WI.17: Sample Station staff and ensure Dangerous Goods awareness training has been completed on ascend.

  • DG 2 145.A.45 : Is the CAA "Are you spares dangerous" poster displayed?

  • DG 3 145.A.45 MA-LM-0-2-WI.17: Sample understanding and compliance with LM procedure Dangerous Goods Carriage And Storage MA-LM-0-2-WI.17

Assessment Summary

  • Number of new Non conformances (X50) raised this assessment

  • Number of repeat Non conformances (X50) raised this assessment

  • Total number of Non conformances (X50) raised this assessment

  • X50 Closure date (30 day rule)

  • ASA Carried out by

  • Title & work location

  • Date of assessment

  • Next assessment due

  • Approved by (AMM if not assessing)

  • Date Approved

X50

  • British Airways Engineering


    X FORM


    Tittle : LINE MAINTENANCE NON CONFORMANCE REPORT


    X FORM ref. no. : BA-Eng-Qua-MA-X50


    Issue Number : ??? Issue Date : ??/??/????

BA

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  • All Non-Conformances raised during this Area Self Audit have been closed and the corrective actions are acceptable. This will be followed up and confirmed as fully closed at the next Audit

  • Date / Completed By ( Tittle )

  • Approved by ( Tittle AMM SDM QCM )

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