Are staff searches recorded (2 per staff, per week)?
RA handsets over 7 days?
Tote boxes taken by courier?
Are all visitors being signed in and out?
Repairs process being completed correctly (e.g bubble wrap)
Window POS correct?
Are live handsets secured correctly and cleansed of data - including deleted folder?
The store is adhering to the complaints policy and procedures?
The chalkboard in line with company policy?
More than 3 price tickets or backing cards are missing?
Accessory bay is organised and priced correctly?
The WEEE Benefit card is displayed on the shop floor?
The latest fraud alert has been communicated to staff?
Is the H&S visitor form being completed?
For the past 12 weeks the fire testing log has been completed and signed off weekly?
For the past 3 months the emergency lighting has been logged monthly?
Two fire evacuation exercises have taken place in the last 12 months?
For the past 3 months all SM monthly H&S checks have been completed?
The RM has completed both bi-annual checks in the past 12 months?
Fire escape is kept clear and bars removed during trading?
The H&S notice board is complete and up to date with required insurance and H&SAW poster?
The are no potential fire hazards?
Fire doors are kept closed?
The stores responsibility actions in the latest fire risk assessment have been signed off?
Are iDocs above 1%?
Daily paperwork reconciled against CIF, Domino, Discount & Return
OFCOM regulations sections and completed fully?
Customer info is not left in inappropriate locations?
Is the archiving policy is being followed correctly?
Force churn folder is set up correctly and up to date?
Proofs are missing / incorrect / illegible / details obscured?
eIV or photo ID is taken for high risk devices?
HBB checklist is being used?
Chip and pin transactions are being processed as per policy?
Demo handset reconcile?
Demo sims reconcile?
Are all demo sims pin protected?
Demo handsets stored securely?
All staff have individual Citrix and Excalibur logins?
All staff are wearing appropriate uniform and name badges?
All staff have completed insurance modules on House?
Banking is being completed daily and correctly?
Cash is banked randomly twice a week?
Compass discounts are being completed within 72 hours?
Epay transaction amount are checked against CIF rec report?
Ignite returns file is completed daily and correctly?