Inspection for Retail Store Checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Please take photo of shopfront for reference

  Media

Signage

• Are shop front signs correctly displayed?

  Yes

  No

  N/A

• Are shop front signs in good condition?

  Yes

  No

  N/A

• Is OPEN sign correctly displayed?

  Yes

  No

  N/A

• Are all necessary signs properly displayed?

  Yes

  No

  N/A

Entrance

• Are footpaths in good condition?

  Yes

  No

  N/A

• Are the front windows clean?

  Yes

  No

  N/A

• Are the front windows free of damage/ cracks?

  Yes

  No

  N/A

• Is decal on windows in good condition?

  Yes

  No

  N/A

• Is the shop entrance clean and neat?

  Yes

  No

  N/A

• Is the window display neat, tidy and in good condition?

  Yes

  No

  N/A

Security

• Are front door locks working correctly?

  Yes

  No

  N/A

• Are roller shutters operational?

  Yes

  No

  N/A

• Is the security gate operational?

  Yes

  No

  N/A

• Does the shop front have an alarm and/ or surveillance system?

  Yes

  No

• Is alarm system operational?

  Yes

  No

  N/A

• Is alarm light clean and easily visible?

  Yes

  No

  N/A

• Are surveillance cameras in good working condition?

  Yes

  No

  N/A

• Are surveillance cameras obstructed by anything? i.e. Signage, banners, etc

  Yes

  No

  N/A

Shop

• The over all impression as you enter is neat and clean?

  Yes

  No

  N/A

• Is entrance clear of trip hazards?

  Yes

  No

  N/A

• Is the shop clear of clutter/ boxes?

  Yes

  No

  N/A

• Are all lights inside operational?

  Yes

  No

  N/A

• Are emergency exit signs clearly marked?

  Yes

  No

  N/A

• Proper level of Music and lighting for the time of day?

  Yes

  No

  N/A

Counter - From customer point of view.

• Are all counter tops clean and neat?

  Yes

  No

  N/A

• Is the area around computer/ cash register tidy and free of excessive electrical cords?

  Yes

  No

  N/A

• The floor behind the counter is clear of boxes and other clutter?

  Yes

  No

  N/A

Counter - From staff point of view.

• Are all counter tops clean and neat?

  Yes

  No

  N/A

• Are all shelves are clean and tidy?

  Yes

  No

  N/A

• The floor behind the counter is clear of boxes and other clutter?

  Yes

  No

  N/A

• Is all computer equipment organised according to specifications>?

  Yes

  No

  N/A

• Are all electrical cords neatly bundled together and safe?

  Yes

  No

  N/A

• Is all paperwork filed neatly is designated area?

  Yes

  No

  N/A

• Is the counter area free from excess or damaged stock?

  Yes

  No

  N/A

Stock & Merchandising

• The stock levels of clearing products are sufficient.

  Yes

  No

  N/A

• Stock ordered has been received to date.

  Yes

  No

  N/A

• Pricing displayed on products are easy to see and accurate.

  Yes

  No

  N/A

Security

• Are all door/window locks in good repair?

  Yes

  No

  N/A

• Is the till/ cash register managed in a secure manner?

  Yes

  No

  N/A

• Is it possible for the till/ cash register to be accessed by customers?

  Yes

  No

  N/A

• Is the float in the till/ cash register correct?

  Yes

  No

  N/A

• Is the video surveillance system checked daily and tapes checked?

  Yes

  No

  N/A

• Is the till/ cash register in good view of security cameras?

  Yes

  No

  N/A

• Are all specific security measures in working order? (i.e. Anti-theft tags and sensors, etc)

  Yes

  No

  N/A

Storage

• Materials stored in racks and bins wherever possible?

  Yes

  No

  N/A

• Storage designed to minimise lifting problems?

  Yes

  No

  N/A

• Floors around racking clear of rubbish?

  Yes

  No

  N/A

• Are all racks and shelving in good condition?

  Yes

  No

  N/A

• Safe Working Load (WSL) of storage visibly marked and adhered to?

  Yes

  No

  N/A

• Storage boxes stacked safely?

  Yes

  No

  N/A

Loading area

• Is the loading area clean and tidy?

  Yes

  No

  N/A

• Are all lights in loading area operational?

  Yes

  No

  N/A

• Workers’ use of correct manual handling techniques is monitored.

  Yes

  No

  N/A

• Freight is packaged (size, weight, shape) so that safe handling and easy pick-up/delivery is assured.

  Yes

  No

  N/A

• Freight is labelled with dimensions, weight, nature of the goods (fragile, dangerous goods etc).

  Yes

  No

  N/A

• Measures are in place at your site to manage the risk of being struck by trucks, forklifts or other vehicles.

  Yes

  No

  N/A

• Final comments/ conculsions:

• Notes for next audit:

• Inspector:

• Inspector

  Sign

• Shop manager:

• Shop manager

  Sign

• Staff members on site.

Staff member

• Staff members full name

• Role

  Assistant

  Cleaner

  Store manager

  Cashier

• Shift start time

  Date

• Shift end time

  Date